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Funded Energy Redress Projects

Since the Energy Redress Scheme launched Phase One of the scheme in 2018, Energy Saving Trust has awarded over £102 million to fund nearly 538 projects across England, Scotland and Wales. These grants have enabled organisations to deliver projects that help energy consumers in vulnerable situations to save energy and money in their homes and to live warmer, more comfortable lives. Phase Two of the scheme launched in May 2022.

To find out more about the projects we have funded, see the full list, which can be filtered.

You can also find specific case studies of some of the funded projects here.

Full list of projects

This is a complete list of successfully funded Energy Redress Scheme projects since 2018.

Phase 2
  • Round 9
Round 9
Charity
Transition Bro Gwaun
Location
United Kingdom
  • Wales
  • Haverfordwest
Grant award
£281,650
Project Name
Affordable Community Energy Service (ACES): Pilot

The project aims to increase community understanding and confidence in carbon reduction technologies, and trial an energy service model which will enable local people, particularly those on lower incomes, to have greater access to affordable renewable energy services.

To achieve this, they will expand their evolving information service into a centre of trusted independent advice and support on domestic energy matters, sustainable energy technologies, solutions and services, accessible to all in the community.  They will also continue to build relationships with local installers and work with

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The project aims to increase community understanding and confidence in carbon reduction technologies, and trial an energy service model which will enable local people, particularly those on lower incomes, to have greater access to affordable renewable energy services.

To achieve this, they will expand their evolving information service into a centre of trusted independent advice and support on domestic energy matters, sustainable energy technologies, solutions and services, accessible to all in the community.  They will also continue to build relationships with local installers and work with them to develop their projects and build community trust. 

As well as identifying and developing a replicable energy service model that will provide affordable locally produced renewable energy for all in the community, and piloting solar PV and storage as an energy service, ahead of a more comprehensive energy service model. They will own and operate the systems, roof owners will get electricity at a discounted rate and Transition Bro Gwaun will use the income towards their objective of creating a self-funding solar PV installation cycle.

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Phase 2
  • Round 9
Round 9
Charity
Cassiltoun Housing Association
Location
United Kingdom
  • Scotland
  • Glasgow
Grant award
£95,834
Project Name
Cassiltoun Energy Advice Project

The project will provide support to tenants, factored owners and service users of Cassiltoun Housing, Stables Nursery and Cassiltoun’s community groups, who struggle to heat their homes.

An energy advisor will work directly with households on low incomes, and those vulnerable to fuel poverty and fuel debt, to reduce expenditure on household energy by providing information to help them understand their bills, access affordable tariffs, and encourage behavioral changes. The energy advisor will also work closely with an existing money advice team to ensure household income is maximised, by

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The project will provide support to tenants, factored owners and service users of Cassiltoun Housing, Stables Nursery and Cassiltoun’s community groups, who struggle to heat their homes.

An energy advisor will work directly with households on low incomes, and those vulnerable to fuel poverty and fuel debt, to reduce expenditure on household energy by providing information to help them understand their bills, access affordable tariffs, and encourage behavioral changes. The energy advisor will also work closely with an existing money advice team to ensure household income is maximised, by supporting householders to identify and apply for benefits, suitable grants and other financial support to assist with fuel usage and debts.

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Phase 2
  • Round 9
Round 9
Charity
Cumbria Action for Sustainability
Location
United Kingdom
  • England
  • Penrith
Grant award
£335,516
Project Name
Home Energy Made Easy

The project builds on four years of partnership working between Cumbria Action for Sustainability (CAfS), People Powered Retrofit, Cumbrian community groups and local vetted installers, to make home energy improvements more accessible and less daunting for households.

Working with volunteer sustainability groups, they will continue to engage local people at Solar Made Easy events around the county. At these events, local vetted partner installers answer questions about solar PV systems, and CAfS then facilitate quotes and support households through to installation. Alongside this, the project

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The project builds on four years of partnership working between Cumbria Action for Sustainability (CAfS), People Powered Retrofit, Cumbrian community groups and local vetted installers, to make home energy improvements more accessible and less daunting for households.

Working with volunteer sustainability groups, they will continue to engage local people at Solar Made Easy events around the county. At these events, local vetted partner installers answer questions about solar PV systems, and CAfS then facilitate quotes and support households through to installation. Alongside this, the project will launch ‘Heat Pumps Made Easy’ using the same replicable delivery model, adding expert energy modelling to assess whether people’s homes are heat pump ready.

Their partnership working with sustainability groups also extends into delivering free thermal imaging surveys in their local communities. The project will continue to train and support volunteers to use thermal imaging to raise awareness of where homes are leaking heat, and to advise households how CAfS can support them to address it. This support starts with home energy modelling, continues through design and specification stages and ends with support during installation.

To help more people overcome the barriers to retrofit, the project will also deliver a number of webinars about home energy and renewables plus a series of ‘pop-up’ home energy advice sessions around the county. 

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Phase 2
  • Round 9
Round 9
Charity
Oswestry Community Action
Location
United Kingdom
  • England
  • Oswestry
Grant award
£47,288
Project Name
Saving energy - North Shropshire

The project aims to address loneliness, improve energy awareness and tackle fuel poverty for vulnerable households in North Shropshire.

According to National Energy Action, in North Shropshire, 9,300 households (19.3%) live in fuel poverty.  The national average being 13.06%.  Through this project, they aim to improve that statistic by helping households out of fuel poverty and equipping them with the skills and knowledge to become more energy conscious. 

The project will recruit and train Energy Champions, who will provide energy advice to vulnerable households and encourage greater

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The project aims to address loneliness, improve energy awareness and tackle fuel poverty for vulnerable households in North Shropshire.

According to National Energy Action, in North Shropshire, 9,300 households (19.3%) live in fuel poverty.  The national average being 13.06%.  Through this project, they aim to improve that statistic by helping households out of fuel poverty and equipping them with the skills and knowledge to become more energy conscious. 

The project will recruit and train Energy Champions, who will provide energy advice to vulnerable households and encourage greater participation in community activities at their community hub in Oswestry, to reduce time spent alone and in social isolation. Alongside energy advice, they will also offer winter warmth packs to those in crisis situations.

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Phase 2
  • Round 9
Round 9
Charity
Whitley Bay Big Local
Location
United Kingdom
  • England
  • Whitley Bay
Grant award
£48,805
Project Name
Draught Includers

The project aims to support vulnerable people in the community, to keep their properties warm and their bills under control. The project will work closely with a network of over fifteen community based organisations who provide support to vulnerable people. 

As part of the project, an advisor will visit these community based organisations to offer advice and support to people, as well as upskill volunteers and staff so they can provide support. Advice will include information to help people understand their bills, energy usage, and actions to reduce day to day costs. During their community

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The project aims to support vulnerable people in the community, to keep their properties warm and their bills under control. The project will work closely with a network of over fifteen community based organisations who provide support to vulnerable people. 

As part of the project, an advisor will visit these community based organisations to offer advice and support to people, as well as upskill volunteers and staff so they can provide support. Advice will include information to help people understand their bills, energy usage, and actions to reduce day to day costs. During their community outreach, the advisor will also demonstrate home improvement items, such as radiator heat-keepers and LED lightbulbs, and distribute small measures tailored to people's needs. Where people are too vulnerable or not equipped with the skills to install the small measures, they will offer home visits to ensure items are installed safely and correctly.

Telephone support will also be offered to particularly vulnerable households, for support with resolving energy bill problems and accessing additional support services.

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Phase 2
  • Round 9
Round 9
Charity
Citizens Advice Brighton & Hove
Location
United Kingdom
  • England
  • Hove
Grant award
£527,684
Project Name
Energyworks

This project is a partnership between Citizens Advice Brighton & Hove and Brighton & Hove Energy Services Coop to help all city residents in fuel poverty with free and impartial energy advice. Advice will be delivered through a central telephone number, email, drop-in sessions at Hove Town Hall, and via community outreach workshops.

The project will also undertake home visits to people who have limited capacity to operate the energy equipment in their home to keep warm including fitting energy saving measures to support their warmth and health. Connect households to energy related grants

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This project is a partnership between Citizens Advice Brighton & Hove and Brighton & Hove Energy Services Coop to help all city residents in fuel poverty with free and impartial energy advice. Advice will be delivered through a central telephone number, email, drop-in sessions at Hove Town Hall, and via community outreach workshops.

The project will also undertake home visits to people who have limited capacity to operate the energy equipment in their home to keep warm including fitting energy saving measures to support their warmth and health. Connect households to energy related grants available to them via other charities, the council and the government. Work with tenants, landlords and, agents to improve their knowledge of measures they can undertake to improve the energy efficiency and reduce damp and mould for the benefit of their tenants’ health. 

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Phase 2
  • Round 9
Round 9
Charity
East End Citizens Advice Bureaux
Location
United Kingdom
  • England
  • London
Grant award
£491,099
Project Name
EastEnd Energy Advice & Empowerment Project

The project aims to help householders in Hackney, Newham and Tower Hamlets, gain access to energy advice and support efficiently, as well as increase their knowledge, skills and resources relating to energy issues. They will engage with low-income and vulnerable hard to reach households, and frontline professionals to enable energy education to reach all levels. 

The project will provide 1-1 energy advice (via telephone, home visits, and community events) for vulnerable families and/or households who need urgent support with solving their energy issues. Through outreach work, they will also

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The project aims to help householders in Hackney, Newham and Tower Hamlets, gain access to energy advice and support efficiently, as well as increase their knowledge, skills and resources relating to energy issues. They will engage with low-income and vulnerable hard to reach households, and frontline professionals to enable energy education to reach all levels. 

The project will provide 1-1 energy advice (via telephone, home visits, and community events) for vulnerable families and/or households who need urgent support with solving their energy issues. Through outreach work, they will also engage with various partners including schools, children centres/family hubs, local authorities, housing associations, and GPs, to deliver quarterly face to face pop up energy information sessions in the community.

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Phase 2
  • Round 9
Round 9
Charity
Northumbrian Citizens Advice Bureau
Location
United Kingdom
  • England
  • Ashington
Grant award
£381,249
Project Name
Supporting the most vulnerable in Northumberland

The project aims to tackle fuel poverty and health inequalities in Northumberland’s most deprived communities by offering targeted, high-quality energy advice and support. Building on a previously funded project, they will continue providing vulnerable households with life-changing advice and guidance on managing energy bills, addressing fuel debt, accessing available grants, and improving home energy efficiency.

Additionally, they will offer impartial advice on retrofit options, helping families adopt sustainable, low-carbon technologies to reduce their energy costs and improve their homes. Th

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The project aims to tackle fuel poverty and health inequalities in Northumberland’s most deprived communities by offering targeted, high-quality energy advice and support. Building on a previously funded project, they will continue providing vulnerable households with life-changing advice and guidance on managing energy bills, addressing fuel debt, accessing available grants, and improving home energy efficiency.

Additionally, they will offer impartial advice on retrofit options, helping families adopt sustainable, low-carbon technologies to reduce their energy costs and improve their homes. The project will work closely with the local authority, community organisations, healthcare settings, schools and GPs, as well as local housing authorities to reach those most in need. This holistic approach will ensure that low-income families and elderly residents receive comprehensive support, from practical energy advice to information on available funding for retrofitting. 

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Phase 1
  • Round 9
Round 9
Charity
Marches Energy Agency
Location
United Kingdom
  • England
  • Shrewsbury
Grant award
£254,461
Project Name
Warmer Derby & Derbyshire 2 - extension

Warmer Derby & Derbyshire 2 will build on our local, independent energy advice service, providing basic energy advice, more intensive support for complex problems around high energy costs/ billing issues/ debt/ income maximisation via an experienced, qualified and independent energy advisor or benefits assessor.   

Phase 2
  • Round 9
Round 9
Charity
Citizens Advice County Durham
Location
United Kingdom
  • England
  • Durham
Grant award
£300,455
Project Name
Energy: Advice, Engagement, Support

The project will provide energy focused advice, information sessions and support to vulnerable residents in County Durham. 

They will aim to reach people who may not routinely contact Citizens Advice for help, by attending the 'Warm Hubs' and foodbanks to support those who cannot stay warm at home. They will provide advice on energy saving, understanding heating controls, and cost saving measures. Signposting households to their in-house advisers, to ensure a holistic approach is taken to advice.

The project will deliver home visits, casework, and advice on reducing consumption and maximising

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The project will provide energy focused advice, information sessions and support to vulnerable residents in County Durham. 

They will aim to reach people who may not routinely contact Citizens Advice for help, by attending the 'Warm Hubs' and foodbanks to support those who cannot stay warm at home. They will provide advice on energy saving, understanding heating controls, and cost saving measures. Signposting households to their in-house advisers, to ensure a holistic approach is taken to advice.

The project will deliver home visits, casework, and advice on reducing consumption and maximising the benefit of home heating devices. They will support with energy disputes, grant applications, benefit entitlement, and referrals for debt advice.

They will also work with key partners and stakeholders to ensure they have the tools to signpost and inform the public of the support available.

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