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Funded Energy Redress Projects

Since the Energy Redress Scheme launched Phase One of the scheme in 2018, Energy Saving Trust has awarded over £102 million to fund nearly 538 projects across England, Scotland and Wales. These grants have enabled organisations to deliver projects that help energy consumers in vulnerable situations to save energy and money in their homes and to live warmer, more comfortable lives. Phase Two of the scheme launched in May 2022.

To find out more about the projects we have funded, see the full list, which can be filtered.

You can also find specific case studies of some of the funded projects here.

Full list of projects

This is a complete list of successfully funded Energy Redress Scheme projects since 2018.

Phase 2
  • Round 5
Round 5
Charity
Citizens Advice Diss, Thetford and District
Location
United Kingdom
  • England
  • Norfolk
Grant award
£231,248
Project Name
Norfolk Warm and Wise

The project aims to empower households to deal with energy bills and efficiency in the home, by providing quality-assured, personalised energy advice. The free, independent, confidential and impartial energy advice will be delivered via freephone, email and online. Face-to-face sessions for households needing extra support will also be accessible via their offices and outreach locations in the area. The energy advice and support offered will cover a range of topics including:

  • Advice on dealing with energy debts.
  • How to understand bills, read meters and resolve disputes with energy companies.
  • Guid
Read more...

The project aims to empower households to deal with energy bills and efficiency in the home, by providing quality-assured, personalised energy advice. The free, independent, confidential and impartial energy advice will be delivered via freephone, email and online. Face-to-face sessions for households needing extra support will also be accessible via their offices and outreach locations in the area. The energy advice and support offered will cover a range of topics including:

  • Advice on dealing with energy debts.
  • How to understand bills, read meters and resolve disputes with energy companies.
  • Guidance on free or low-cost changes that can be made around the home to reduce energy usage.
  • Assessing the energy efficiency of your home.
  • Advising on energy improvement funding schemes.
Read less...
Phase 2
  • Round 5
Round 5
Charity
Community Energy Plus
Location
United Kingdom
  • England
  • Truro
Grant award
£49,598
Project Name
Energy Matters for Health Care

This is an energy advice project targeting support to people with significant health conditions, who are especially vulnerable to cold and excessive heat. 

As part of the project, their specialist energy advisor will attend regular clinics run by NHS Respiratory and Cardiac Rehabilitation teams, to provide energy saving advice and signpost to additional support. Connecting participants to schemes aimed at improving insulation in the home and addressing issues with heating systems and in-home ventilation and air quality will ensure that these households are more able to tackle issues of cold and

Read more...

This is an energy advice project targeting support to people with significant health conditions, who are especially vulnerable to cold and excessive heat. 

As part of the project, their specialist energy advisor will attend regular clinics run by NHS Respiratory and Cardiac Rehabilitation teams, to provide energy saving advice and signpost to additional support. Connecting participants to schemes aimed at improving insulation in the home and addressing issues with heating systems and in-home ventilation and air quality will ensure that these households are more able to tackle issues of cold and excess heat.

Read less...
Phase 2
  • Round 5
Round 5
Charity
The Refugee and Migrant Centre
Location
United Kingdom
  • England
  • Birmingham
Grant award
£86,722
Project Name
Small Changes = Smarter Energy

This project will provide free, impartial energy advice and guidance to refugees, asylum seekers and migrants in Birmingham, Walsall, Dudley and Wolverhampton. The project aims to help households manage their energy accounts, reduce energy consumption through behavioural changes, and offer support with making non-intrusive energy measures in their home. They will also work with other organisations, providing signposting and pathways to additional services. The project will work on a one-to-one level and in small groups in person, and by telephone and video calls.

Phase 2
  • Round 5
Round 5
Charity
Outlandish Co-operative Limited
Location
United Kingdom
  • England
  • London
Grant award
£81,561
Project Name
Case notes system for energy advisors

This project will develop and pilot a free, entry-level case notes / client relationship management (CRM) and impact reporting tool dedicated to UK energy advisors. Co-designed by energy advisors themselves, the tool will help advisors to speed and scale their delivery, helping a larger number of clients to reduce their domestic energy use.

The tool will enable energy advisors to securely store, search and update records of interactions with clients across their support and outreach activities. Additionally, the tool will use aggregated data to generate impact reports, reducing the time spent

Read more...

This project will develop and pilot a free, entry-level case notes / client relationship management (CRM) and impact reporting tool dedicated to UK energy advisors. Co-designed by energy advisors themselves, the tool will help advisors to speed and scale their delivery, helping a larger number of clients to reduce their domestic energy use.

The tool will enable energy advisors to securely store, search and update records of interactions with clients across their support and outreach activities. Additionally, the tool will use aggregated data to generate impact reports, reducing the time spent collating this information and allowing energy advisors increased time to develop new relationships and services to meet the needs of their diverse local communities. 

Read less...
Phase 2
  • Round 5
Round 5
Charity
Community Links Scotland
Location
United Kingdom
  • Scotland
  • West Dunbartonshire
Grant award
£150,268
Project Name
West Dunbartonshire Energy Advice

The project aims to support those in fuel crisis and promote resilience against fuel poverty by providing practical help to vulnerable households within West Dunbartonshire. The project will provide a holistic programme of advice and support, including guidance on home energy efficiencies, finding the best tariff, and advocacy for those in dispute or debt with providers.

The project will be delivered through both virtual and in-person methods, including pop-up ‘Energy Hubs’ across community venues to provide information and advice, in partnership with local organisations.

Phase 1
  • Round 5
Round 5
Charity
Youth Cymru
Location
United Kingdom
  • Wales
  • Pontypridd
Grant award
£49,849
Project Name
Chillout & Save Your Energy

This project will work with young people to educate and train them to engage with energy issues, providing the understanding, tools, personal support and resources that they need to make better informed choices and decisions regarding energy.

A toolkit will be developed to help specialist youth workers integrate energy advice into their work with young people and the project will enable four social action projects to be developed by young people across Wales.

Phase 2
  • Round 5
Round 5
Charity
Blairgowrie and Rattray Development Trust
Location
United Kingdom
  • Scotland
  • Blairgowrie
Grant award
£245,539
Project Name
The HEAT Project 2

The project will deliver a free, impartial and expert energy advice service to vulnerable consumers throughout Perth and Kinross. The project aims to provide free home energy advice to over 2,500 vulnerable households through a range of channels, including advice surgeries, telephone and email advice, and in-depth home energy surveys. Working in partnership with other organisations, the project will also refer households to suitable sources of direct help, grants and other financial services and support them through any application process.

Phase 2
  • Round 5
Round 5
Charity
Shettleston Housing Association
Location
United Kingdom
  • Scotland
  • Glasgow
Grant award
£68,583
Project Name
The Shettleston & Tollcross Energy Project

This project will support people in the East End of Glasgow with free energy efficiency advice, advocacy and resources, with a focus on building individual and community knowledge and energy resilience. From their community hubs, the project will deliver 1-1 appointments, house visits, workshops and community events, to provide advice for energy reduction and efficiency, advocacy and referrals to other services, as well as resources and installation where required for energy efficient items for the home. The project aims to build community knowledge and resilience by developing workshops

Read more...

This project will support people in the East End of Glasgow with free energy efficiency advice, advocacy and resources, with a focus on building individual and community knowledge and energy resilience. From their community hubs, the project will deliver 1-1 appointments, house visits, workshops and community events, to provide advice for energy reduction and efficiency, advocacy and referrals to other services, as well as resources and installation where required for energy efficient items for the home. The project aims to build community knowledge and resilience by developing workshops, community networks and improving links to existing community resources.

Read less...
Phase 2
  • Round 5
Round 5
Charity
Age UK Solihull
Location
United Kingdom
  • England
  • Birmingham
Grant award
£49,937
Project Name
Solihull Support for Warmth Project

The project will provide practical help and support to isolated older residents of Solihull. The project aims to enable them to achieve a greater understanding of their energy usage and other outgoings, maximise their income and realise benefits to their wider safety, health and wellbeing.

Phase 2
  • Round 5
Round 5
Charity
Maryhill Housing
Location
United Kingdom
  • Scotland
  • Glasgow
Grant award
£211,414
Project Name
Energy Savings in North West Glasgow

Using a collaborative approach between Maryhill, Queens Cross Housing Associations and Hawthorn Housing Co-operative, the project will provide an energy advice service, available to residents at risk or living in fuel poverty. The project will focus on providing energy saving advice, advocacy, and support to residents. Delivered via telephone/video consultations, face to face in resident homes, or at their office and events. 

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