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Funded Energy Redress Projects

Since the Energy Redress Scheme launched Phase One of the scheme in 2018, Energy Saving Trust has awarded over £102 million to fund nearly 538 projects across England, Scotland and Wales. These grants have enabled organisations to deliver projects that help energy consumers in vulnerable situations to save energy and money in their homes and to live warmer, more comfortable lives. Phase Two of the scheme launched in May 2022.

To find out more about the projects we have funded, see the full list, which can be filtered.

You can also find specific case studies of some of the funded projects here.

Full list of projects

This is a complete list of successfully funded Energy Redress Scheme projects since 2018.

Phase 2
  • Round 7
Round 7
Charity
Centre for Sustainable Energy
Location
United Kingdom
  • England
  • Bristol
Grant award
£624,961
Project Name
Energy advice thrives

Energy advisors will provide vital energy advice and support to vulnerable households in West of England, Wiltshire, Somerset, and Berkshire. Alongside the telephone advice line, advisors will undertake outreach activities, delivering local talks in community venues and advice surgeries. To meet the demand for this service, the project aims to support 4,628 vulnerable households with advice and support. The project will also expand their 'no heat' triaging system to Wiltshire and Somerset, this service identifies and provides timely and focused support to resume heating.

Phase 2
  • Round 7
Round 7
Charity
PEC Trust
Location
United Kingdom
  • England
  • Plymouth
Grant award
£411,470
Project Name
Reconnect

This project is in collaboration with local Housing Associations to provide energy advice to 4,000 social housing tenants who struggle to heat and power their homes. They will expand and improve current services by offering bespoke support through: phone, face-to-face appointments, and home visits; providing simple, cost-effective, energy saving measures; accessing emergency fuel vouchers, crisis and hardship grants; and income maximisation advice.

Phase 2
  • Round 7
Round 7
Charity
Citizens Advice SORT Group
Location
United Kingdom
  • England
  • Manchester
Grant award
£89,590
Project Name
EnerGenie: AI-Powered Energy Advice Delivery

This project aims to revolutionise the way energy advice is delivered, by utilising cutting-edge AI technology to take administrative burdens off advisers, simplify energy information, and streamline the overall process. The project will deliver AI-powered case note generation, personalised summaries, and potentially, real-time advice support during sessions. The project stands to make the crucial service of energy advice more efficient, accessible, and impactful for both advisers and people urgently in need, helping them navigate the complex energy landscape.

Phase 2
  • Round 7
Round 7
Charity
Repowering Limited
Location
United Kingdom
  • England
  • London
Grant award
£127,138
Project Name
Repowering Homes

This project builds on previous funding which piloted a property survey and retrofit co-design service across 10 blocks of flats. The service will increase access to low carbon technologies such as communal solar PV, communal ground source heat pumps, and external wall insulation. This project will carry out further testing and development so the service can be launched on an ongoing basis. Additional research requirements that have been identified include: wider market testing of the customer journey and offer; integration of non-SMETS smart meters; integration with Novoville's 'SharedWorks'

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This project builds on previous funding which piloted a property survey and retrofit co-design service across 10 blocks of flats. The service will increase access to low carbon technologies such as communal solar PV, communal ground source heat pumps, and external wall insulation. This project will carry out further testing and development so the service can be launched on an ongoing basis. Additional research requirements that have been identified include: wider market testing of the customer journey and offer; integration of non-SMETS smart meters; integration with Novoville's 'SharedWorks' digital platform; integration of realworld telemetry in building modelling; development of an automated communal retrofit options engine; financial modelling and confirmation of the business model.

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Phase 2
  • Round 7
Round 7
Charity
GEMAP Scotland Ltd
Location
United Kingdom
  • Scotland
  • Glasgow
Grant award
£115,431
Project Name
Financially Included Energy Project

This project will offer energy advice and guidance to women who have experienced gender-based violence and other forms of trauma, in Glasgow. They aim to deliver energy advice that will; provide energy crisis intervention, use workshops to upskill on usage, meter reading, energy saving tips and understanding bills, and provide energy debt advice and ongoing payment negotiations. The energy adviser will become part of the financially included project which provides welfare rights and debt advice to women who have experienced gender-based violence.  

Phase 2
  • Round 7
Round 7
Charity
Severn Wye Energy Agency
Location
United Kingdom
  • England
  • Gloucester
Grant award
£472,681
Project Name
Empowering Ceredigion through Community-based Energy Advice

This project will support vulnerable households across Ceredigion who are in or at risk of fuel poverty. Face-to-face support from community-based Energy Advisers will help people understand their energy use, save energy in their homes, communicate with their energy providers, and access grants and other support to better manage their bills. Households will be supported to act for energy efficiency, reduce costs, carbon and improve their health and wellbeing. This project is a partnership between Severn Wye, Ceredigion County Council and Ceredigion Association of Voluntary Organisations (CAVO)

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This project will support vulnerable households across Ceredigion who are in or at risk of fuel poverty. Face-to-face support from community-based Energy Advisers will help people understand their energy use, save energy in their homes, communicate with their energy providers, and access grants and other support to better manage their bills. Households will be supported to act for energy efficiency, reduce costs, carbon and improve their health and wellbeing. This project is a partnership between Severn Wye, Ceredigion County Council and Ceredigion Association of Voluntary Organisations (CAVO).

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Phase 2
  • Round 7
Round 7
Charity
Age Concern Tyneside South
Location
United Kingdom
  • England
  • South Shields
Grant award
£48,481
Project Name
Scared to put my heating on!

This project will offer home assessments and quality energy advice to vulnerable older people, appropriate referrals, and practical measures to improve fuel efficiency in the home. These measures will be delivered within their Handy Person Service, forecast to reach 1,500 households throughout the year. The project aims to ensure people are in the best position to pay for their energy costs, improve people’s understanding of their energy costs and manage their bills.

Phase 2
  • Round 7
Round 7
Charity
Groundwork Five Counties
Location
United Kingdom
  • England
  • Nottingham
Grant award
£298,159
Project Name
Groundwork Five Counties - Green Doctor service

This project aims to provide in depth advice to 1,900 vulnerable people affected by fuel poverty. They will deliver face-to-face support to people most in need, in their communities and their homes. Support includes: guidance on understanding their meter readings and energy bills; comprehensive home surveys, identifying sources of heat loss and other issues impacting their home energy use; supplying and fitting suitable energy saving measures at no cost to them. With the aim of reducing energy usage and keeping their homes warmer. 

Phase 2
  • Round 7
Round 7
Charity
Southside Housing Association
Location
United Kingdom
  • Scotland
  • Glasgow
Grant award
£178,744
Project Name
Southside Energy Advice

This project aims to provide a comprehensive energy advice service which compliments existing services, prioritises the reduction of fuel poverty, and promotes education and behavioural change to improve fuel efficiency. This is a collaborative project between four Housing Associations and the Glasgow Care & Repair service. They will support households with guidance on how to achieve the most cost-effective use of heating systems and provide information and advice on energy efficiencies and promote behavioural changes to reduce costs. As well as understanding energy bills and how to access

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This project aims to provide a comprehensive energy advice service which compliments existing services, prioritises the reduction of fuel poverty, and promotes education and behavioural change to improve fuel efficiency. This is a collaborative project between four Housing Associations and the Glasgow Care & Repair service. They will support households with guidance on how to achieve the most cost-effective use of heating systems and provide information and advice on energy efficiencies and promote behavioural changes to reduce costs. As well as understanding energy bills and how to access support.  Weekly surgeries in each community-based Housing Association will offer face-to-face support, alongside home visit energy assessments.

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Phase 2
  • Round 7
Round 7
Charity
Age UK Nottingham and Nottinghamshire
Location
United Kingdom
  • England
  • Nottingham
Grant award
£629,985
Project Name
Warm & Wise

The project will support older energy consumers in vulnerable situations across Nottinghamshire, Leicestershire and Rutland. They will provide 4,800 households with personally tailored, in-depth energy advice and the free fitting of appropriate energy saving measures. The project aims to enable older people to stay warmer for less money, reduce their energy consumption, increase the energy efficiency of their home, and maximise the fitting of low-to-no-cost measures and onwards referrals to access a range of local and national energy efficiency schemes.

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