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Funded Energy Redress Projects

Since the Energy Redress Scheme launched Phase One of the scheme in 2018, Energy Saving Trust has awarded over £102 million to fund nearly 538 projects across England, Scotland and Wales. These grants have enabled organisations to deliver projects that help energy consumers in vulnerable situations to save energy and money in their homes and to live warmer, more comfortable lives. Phase Two of the scheme launched in May 2022.

To find out more about the projects we have funded, see the full list, which can be filtered.

You can also find specific case studies of some of the funded projects here.

Full list of projects

This is a complete list of successfully funded Energy Redress Scheme projects since 2018.

Phase 2
  • Round 7
Round 7
Charity
Bassetlaw Citizens Advice
Location
United Kingdom
  • England
  • Nottingham
Grant award
£572,920
Project Name
North Nottinghamshire Energy Advice Team (NNEAT)

The project will provide high quality targeted energy casework and support to hard-to-reach vulnerable people living in high areas of deprivation in the districts of Bassetlaw, Mansfield and neighbouring regions. Advice and support will include; negotiating with energy suppliers on the client’s behalf, billing support, energy efficiency advice, fuel debt, and raising awareness of energy schemes/grants. They will deliver advice to people in person at their home, at outreach venues, partners hubs, their office locations, as well as by phone and other digital channels.

 

Phase 2
  • Round 7
Round 7
Charity
Menter Cwm Gwendraeth Elli
Location
United Kingdom
  • Wales
  • Llanelli
Grant award
£192,365
Project Name
Adfer Energy Redress 2

The project will provide energy advice and support to vulnerable people in Carmarthenshire struggling with their energy bills. They will work closely with foodbanks and vulnerable support agencies, and will deliver quality energy efficiency advice in outreach hubs. The project will also offer free household energy checks, including 1-to-1 house calls and energy bill advice appointment surgeries. Energy advice and support will be offered in both English and Welsh language.

Phase 2
  • Round 7
Round 7
Charity
Centre for Sustainable Energy
Location
United Kingdom
  • England
  • Bristol
Grant award
£624,961
Project Name
Energy advice thrives

Energy advisors will provide vital energy advice and support to vulnerable households in West of England, Wiltshire, Somerset, and Berkshire. Alongside the telephone advice line, advisors will undertake outreach activities, delivering local talks in community venues and advice surgeries. To meet the demand for this service, the project aims to support 4,628 vulnerable households with advice and support. The project will also expand their 'no heat' triaging system to Wiltshire and Somerset, this service identifies and provides timely and focused support to resume heating.

Phase 2
  • Round 7
Round 7
Charity
PEC Trust
Location
United Kingdom
  • England
  • Plymouth
Grant award
£411,470
Project Name
Reconnect

This project is in collaboration with local Housing Associations to provide energy advice to 4,000 social housing tenants who struggle to heat and power their homes. They will expand and improve current services by offering bespoke support through: phone, face-to-face appointments, and home visits; providing simple, cost-effective, energy saving measures; accessing emergency fuel vouchers, crisis and hardship grants; and income maximisation advice.

Phase 2
  • Round 7
Round 7
Charity
Citizens Advice SORT Group
Location
United Kingdom
  • England
  • Manchester
Grant award
£89,590
Project Name
EnerGenie: AI-Powered Energy Advice Delivery

This project aims to revolutionise the way energy advice is delivered, by utilising cutting-edge AI technology to take administrative burdens off advisers, simplify energy information, and streamline the overall process. The project will deliver AI-powered case note generation, personalised summaries, and potentially, real-time advice support during sessions. The project stands to make the crucial service of energy advice more efficient, accessible, and impactful for both advisers and people urgently in need, helping them navigate the complex energy landscape.

Phase 2
  • Round 7
Round 7
Charity
Repowering Limited
Location
United Kingdom
  • England
  • London
Grant award
£127,138
Project Name
Repowering Homes

This project builds on previous funding which piloted a property survey and retrofit co-design service across 10 blocks of flats. The service will increase access to low carbon technologies such as communal solar PV, communal ground source heat pumps, and external wall insulation. This project will carry out further testing and development so the service can be launched on an ongoing basis. Additional research requirements that have been identified include: wider market testing of the customer journey and offer; integration of non-SMETS smart meters; integration with Novoville's 'SharedWorks'

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This project builds on previous funding which piloted a property survey and retrofit co-design service across 10 blocks of flats. The service will increase access to low carbon technologies such as communal solar PV, communal ground source heat pumps, and external wall insulation. This project will carry out further testing and development so the service can be launched on an ongoing basis. Additional research requirements that have been identified include: wider market testing of the customer journey and offer; integration of non-SMETS smart meters; integration with Novoville's 'SharedWorks' digital platform; integration of realworld telemetry in building modelling; development of an automated communal retrofit options engine; financial modelling and confirmation of the business model.

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Phase 2
  • Round 7
Round 7
Charity
GEMAP Scotland Ltd
Location
United Kingdom
  • Scotland
  • Glasgow
Grant award
£115,431
Project Name
Financially Included Energy Project

This project will offer energy advice and guidance to women who have experienced gender-based violence and other forms of trauma, in Glasgow. They aim to deliver energy advice that will; provide energy crisis intervention, use workshops to upskill on usage, meter reading, energy saving tips and understanding bills, and provide energy debt advice and ongoing payment negotiations. The energy adviser will become part of the financially included project which provides welfare rights and debt advice to women who have experienced gender-based violence.  

Phase 2
  • Round 7
Round 7
Charity
Severn Wye Energy Agency
Location
United Kingdom
  • England
  • Gloucester
Grant award
£472,681
Project Name
Empowering Ceredigion through Community-based Energy Advice

This project will support vulnerable households across Ceredigion who are in or at risk of fuel poverty. Face-to-face support from community-based Energy Advisers will help people understand their energy use, save energy in their homes, communicate with their energy providers, and access grants and other support to better manage their bills. Households will be supported to act for energy efficiency, reduce costs, carbon and improve their health and wellbeing. This project is a partnership between Severn Wye, Ceredigion County Council and Ceredigion Association of Voluntary Organisations (CAVO)

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This project will support vulnerable households across Ceredigion who are in or at risk of fuel poverty. Face-to-face support from community-based Energy Advisers will help people understand their energy use, save energy in their homes, communicate with their energy providers, and access grants and other support to better manage their bills. Households will be supported to act for energy efficiency, reduce costs, carbon and improve their health and wellbeing. This project is a partnership between Severn Wye, Ceredigion County Council and Ceredigion Association of Voluntary Organisations (CAVO).

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Phase 1
  • Round 8
Round 8
Charity
Act on Energy
Location
United Kingdom
  • England
  • Evesham
Grant award
£909,358
Project Name
Warmer Homes West Midlands

Warmer Homes West Midlands is an ambitious partnership programme to provide a universal, top-level energy advice service for the fuel poor across the seven urban local authority areas in the West Midlands Combined Authority area. This is a large-scale energy advice programme will help over 7,000 vulnerable households, create nine new jobs and help secure a further eight jobs. The project aims to reduce fuel poverty and improve the health and wellbeing of people with pre-existing cold and damp related medical conditions, through energy saving advice, energy saving measures an income

Read more...

Warmer Homes West Midlands is an ambitious partnership programme to provide a universal, top-level energy advice service for the fuel poor across the seven urban local authority areas in the West Midlands Combined Authority area. This is a large-scale energy advice programme will help over 7,000 vulnerable households, create nine new jobs and help secure a further eight jobs. The project aims to reduce fuel poverty and improve the health and wellbeing of people with pre-existing cold and damp related medical conditions, through energy saving advice, energy saving measures an income maximisation advice. Advice will be delivered by a team of qualified energy advisors by telephone, through case work, home visits and community events where it is safe to do so. A team of community outreach workers will ensure that as wide a range of people as possible will be able to take advantage of Warmer Homes West Midlands.

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Phase 2
  • Round 8
Round 8
Charity
Arun and Chichester Citizens Advice Bureau
Location
United Kingdom
  • England
  • Bognor Regis
Grant award
£443,747
Project Name
TFPT - Home Improvement Support

This project builds on the success of the Tackling Fuel Poverty Together initiative and aims to help residents in Sussex reduce their energy bills and improve energy-related behaviour. Support will be delivered to energy consumers in vulnerable situations through home visits. These visits will be used to fully evaluate the home’s current energy efficiency rating and give hands-on support with changing energy-related behaviour in the home. The project will support tenants with mould and damp issues until resolution, as well as maintain a register of trusted retrofit installers. 

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