Energy Advice with Community Connectors

Working collaboratively with charity partners and community organisations, the project aims to provide a wrap-around, capacity building, energy support service for over 10,000 vulnerable households across Shropshire, Derbyshire and Herefordshire. 

They will reach the most vulnerable by working with partners in the community; training and supporting partners to provide energy advice directly to their client group, referring to Marches Energy Agency for specialist support.

They will also provide free, expert energy advice, and practical help to vulnerable households on the phone and in person. Delivering enhanced home visits that provide engaging personal advice on energy use in the home and the home’s performance. This includes an appliance survey using their HEAT app and thermal imaging giving meaningful information to see why change is needed and where it can be made.