Fighting Fuel Poverty

The project aims to support 1,500 Big Issue service users and 100 Big Issue Recruit candidates experiencing fuel poverty. Trained energy advisors will provide expert advice to service users and their families facing social and economic barriers which prevent them from accessing help from anywhere else. 

Advisors will provide information and guidance to understand energy costs, payment options and monitoring energy usage. Support service users to reduce energy consumption and take action to address the causes of dampness, insulation and other household issues which contribute to poor living conditions and energy waste. Refer service users to specialist debt and energy advice providers. Support service users to access fuel poverty alleviation, including fuel vouchers, household insulation schemes, Warm Homes Discount and energy saving products.