Funded Energy Redress Projects

This project is a targeted initiative to tackle fuel poverty and improve energy efficiency for older people in Gwynedd, Anglesey, and Conwy. Many of whom live alone, on low incomes, or in rural off-gas areas—facing high energy costs, cold homes, and barriers to accessing help.  

Through bilingual home visits, community outreach, and telephone support, trained Energy Advisors will provide personalised guidance on energy use, bill management, and access to grants and supplier schemes. They will also install simple, effective measures such as LED bulbs, draught excluders, and radiator reflectors to deliver immediate warmth and savings.  

A network of locally recruited Community Energy Champions—older volunteers trained in basic energy advice—will extend their reach and provide peer-to-peer support, increasing trust and engagement in harder-to-reach communities.  

Over the project’s lifetime, they aim to directly support at least 500 older people, help 150 to secure financial support, and distribute over 1,000 energy-saving items. This will lead to measurable reductions in fuel bills, improved home comfort, and increased confidence in managing energy use.  

By combining practical help, personalised advice, and a bilingual, community-led approach, the project will deliver lasting benefits for individuals and create a model that can be replicated in other rural, ageing communities across Wales  

They aim to reduce fuel poverty, change energy-related behaviours and improve energy efficiency in Sunderland’s coldest and poorest homes, by delivering targeted energy-saving advice and support to 2,500 residents. The project will work within high-risk, deprived areas, with limited access to specialised services and fill critical gaps in local energy advice and fuel poverty support.

The team will provide households with immediate one-to-one energy saving advice and support, alongside advocacy necessary to overcome acute difficulties with energy bills, longer-term resilience to withstand ongoing pressures to pay energy bills and additional support for people with more complex needs. 

Advice will be provided from the organisation's centre, and via outreach activity at local foodbanks and the Sunderland Bangladesh International Centre.

They will also develop robust referral pathways to support vulnerable clients via the provision of energy advice, fuel poverty advice, access to free energy efficiency measures, and crisis support.    

This project aims to increase accessibility of tEC's well-established affordable warmth services by strengthening and consolidating relationships with surrounding health and social care organisations and increasing advisor capacity to manage more complex cases. The project will provide in-depth casework support for clients in vulnerable situations at risk of fuel poverty in Hampshire.

The project will develop and evaluate new and existing referral pathways while delivering professional development opportunities among surrounding agencies. Working in partnership to identify often complex, urgent cases, the project will expand the provision of person-centred energy support, enabling the team to focus on longer term sustainable outcomes for clients such as energy efficiency home improvements.

This project aims to deliver long-term benefits to Rossendale residents by enhancing understanding and uptake of home energy efficiency measures. Building on the widely adopted Fairer Warmth app created by project partner the Centre for Energy Equality, this project will develop an innovative new feature: a digital retrofit record and retrofit roadmap for each home. 

This project addresses the low uptake of retrofit measures by providing personalised, accessible, and evidence-based guidance. It will counter widespread misinformation and confusion surrounding energy efficiency by offering tailored advice based on property-specific data, including smart meter integration, EPCs, and user-reported information. 

Trained energy champions will ensure that digitally excluded and households in vulnerable situations can fully benefit from the app, offering in-person support with understanding the tool as well as grant eligibility.

This project builds on the successful delivery of a previously funded project, which aims to provide a free, impartial and expert energy advice service to consumers in vulnerable situations throughout Perth and Kinross. This is a popular and heavily subscribed service, supporting over 300 inquiries per month.

With continued funding, they will be able to support two full time energy advisors, one part time Project Manager, marketing, events, communications and relevant support services. Over two years, the team will provide free home energy advice to over 3,000 vulnerable households through advice surgeries (e.g. at food banks and warm spaces), telephone and email advice, factsheets (printed and online) and in-depth home energy surveys. 

Where required, they will also refer vulnerable clients to other services for further direct help, grants and other financial services and support, guiding them through any application processes.

They will support over 1,000 vulnerable households across Bradford with energy advice, practical support, and community-based engagement. An additional 1,800 residents will benefit through light-touch interventions via stalls, drop-ins, and brief advice engagements.  The project targets those most at risk of fuel poverty, including low-income households, people in poor-quality housing, digitally excluded residents, and minoritised communities.

Support will be delivered through:  

• 1,800 light-touch interactions 
• 600 face-to-face appointments at community venues 
• 600 phone or virtual advice sessions 
• 200 home energy visits, with full property assessments and reports 
• 24 multilingual community workshops
• 6 trained Volunteer Energy Champions for peer-led outreach  

Home visits will be carried out by trained field staff, who will assess heating systems, insulation, ventilation, and energy behaviour. A written report will inform tailored advice from trained energy advisors, who will support clients to access grants, switch tariffs, and install energy-saving measures.

To build local capacity, 10 advisors will be trained to City & Guilds Level 3 in Energy Awareness, supporting delivery and sustainability. The service will be delivered in partnership with Khidmat Centres to ensure linguistic and cultural reach, and supported by a robust monitoring and evaluation framework.

This will be a two-year community-based energy advice project to reduce fuel poverty and improve energy resilience alongside financial and emotional wellbeing for households in vulnerable situations across the Whiteinch and Scotstoun areas of Glasgow. 

A full-time energy advisor will offer tailored, in-depth energy advice and advocacy through a combination of drop-in sessions, appointments, home visits, telephone support, and community workshops. Trained volunteer energy champions will extend the project’s reach by sharing practical energy-saving tips.

The energy advice service will support those most at risk of fuel poverty, including (but not limited to): older adults, low-income families, people with disabilities or health conditions, and those experiencing digital or social exclusion. 

Appointments will be delivered from The Whiteinch Centre, a trusted local hub already used by residents for a wide range of support services including welfare rights, tenancy support, digital inclusion, employability, and community food provision. Workshops will cover topics such as understanding energy bills, using energy efficiently, and accessing support schemes such as Warm Home Discounts and Priority Services Register. 

The project will also work in partnership with Home Energy Scotland and other local organisations to ensure joined-up support and effective referrals.

This is a 100% community-owned large wind energy project with a maximum capacity of 12.8 MW, equivalent to 4.26% of Bath and North-East Somerset Council’s 2030 renewable energy capacity target. Currently, this is estimated to save 4,160 tonnes of CO2 per year. 

The project will be wholly owned by Bath and West Community Energy (BWCE). Project development will be supported by Empowered, who play a similar supporting role with many other community energy groups. Now the planning restrictions on wind are lifted, BWCE is keen to develop their first wind project. 

The team will trailblaze and disseminate their experience through BWCE’s role in Community Energy England and Empowered’s work with other groups. Many barriers remain, around planning consent and community engagement, making the development stage more resource intensive than solar projects. This is a strategically important project for the community energy sector to scale up wind deployment by increasing community benefit and consent.

The project aims to provide energy advice and support to 500 households in the neighbourhood of Cadder, through an accessible, responsive and collaborative community-based model. 

A full-time Energy Advisor will deliver hands-on support to households,  empowering residents with the knowledge and tools to manage their energy use more effectively. The service will be open to anyone in need, regardless of housing tenure, and will focus on practical solutions—reducing energy consumption, resolving fuel debt, and advocating with utility providers.

Advice will be delivered through a variety of channels including telephone calls, virtual calls, home visits, drop-in sessions at Cadder Community Hub and at community events.

Key areas of support will include:

• Helping residents use heating systems more efficiently.
• Offering guidance on energy-saving improvements.
• Explaining utility bills and usage.
• Supporting tariff switching where possible.
• Providing advocacy for those in debt or dispute with suppliers.

Working alongside internal teams and trusted local partners, the project will identify those most at risk and ensure a coordinated approach to energy advice.

This project will tackle fuel poverty and energy insecurity across Middlesbrough, Redcar and Cleveland by supporting 3,000 vulnerable households with accessible, community-based energy help. 

Locally, Middlesbrough and Redcar & Cleveland rank among the most deprived authorities in England, with child poverty rates exceeding 40%. This project offers a timely, strategic and scalable response to the cost-of-living crisis, protecting the most vulnerable while helping families to build resilience and improve quality of life.  

Energy advice will be offered through drop-in sessions at community hubs in Middlesbrough, pop-ups at Tees Valley events, and the organisation's free 0800 advice line.  Specialist face-to-face support will reach those most at risk, referred by local authorities, Citizens Advice, Cleveland Fire Service and other trusted partners. 

Support will range from energy efficiency advice and switching guidance to warm packs and tailored home energy assessments. They will also provide simple but effective measures such as radiator foils and blankets to help households reduce bills. This practical support will empower residents to stay warm, cut energy costs and safeguard health and wellbeing, particularly for those at risk of disconnection.