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Funded Energy Redress Projects

Since the Energy Redress Scheme launched Phase One of the scheme in 2018, Energy Saving Trust has awarded over £206 million to fund nearly 761 projects across England, Scotland and Wales. These grants have enabled organisations to deliver projects that help energy consumers in vulnerable situations to save energy and money in their homes and to live warmer, more comfortable lives. Phase Two of the scheme launched in May 2022.

To find out more about the projects we have funded, see the full list, which can be filtered.

You can also find specific case studies of some of the funded projects here.

Full list of projects

This is a complete list of successfully funded Energy Redress Scheme projects since 2018.

Phase 2
  • Round 12
Round 12
Charity
361 Energy
Location
United Kingdom
  • England
Grant award
£266,394
Project Name
Warmer Homes for Northern Devon

This project will provide two Home Energy Advisor roles to deliver relevant, timely and comprehensive support to vulnerable energy consumers across Northern Devon. The project will support approximately 1,400 households with vulnerabilities due to health, disability, poverty, housing tenure, digital exclusion, language barriers or other needs. 

Support will be provided by phone, email, face-to-face at events and clinics, but will mostly be through home visits so as to get the best understanding of a households energy usage, the energy efficiency of their home, and make the most immediate and

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This project will provide two Home Energy Advisor roles to deliver relevant, timely and comprehensive support to vulnerable energy consumers across Northern Devon. The project will support approximately 1,400 households with vulnerabilities due to health, disability, poverty, housing tenure, digital exclusion, language barriers or other needs. 

Support will be provided by phone, email, face-to-face at events and clinics, but will mostly be through home visits so as to get the best understanding of a households energy usage, the energy efficiency of their home, and make the most immediate and comprehensive impact.  

The funding will support outreach to local organisations (community and voluntary) to improve understanding of fuel poverty and its impacts on health and wellbeing and to strengthen the network of referrers into the project in an effort to identify and help the harder-to-reach struggling energy users. 

Through the project the team will further develop its advice delivery methodology, onward referral network, measurement and reporting systems, and communication of impact, and will share this learning and development outside the team.

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Phase 2
  • Round 12
Round 12
Charity
Alt Valley Community Trust
Location
United Kingdom
  • England
Grant award
£158,000
Project Name
Energy Champions - Help for Elderly Persons

The project aims to provide energy saving advice and practical support to vulnerable older persons in acutely disadvantaged communities in North Liverpool, who are socially isolated and digitally excluded. 

Their Environmental Manager and Community Health Ambassadors will be trained to City & Guilds Level 3 in Energy Awareness. Up to 20 local older people will also be trained to become innovative 'Energy Ambassadors', helping to identify any neighbours or friends who are vulnerable to energy poverty. The project will engage with residents through Energy Ambassadors, partnership working

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The project aims to provide energy saving advice and practical support to vulnerable older persons in acutely disadvantaged communities in North Liverpool, who are socially isolated and digitally excluded. 

Their Environmental Manager and Community Health Ambassadors will be trained to City & Guilds Level 3 in Energy Awareness. Up to 20 local older people will also be trained to become innovative 'Energy Ambassadors', helping to identify any neighbours or friends who are vulnerable to energy poverty. The project will engage with residents through Energy Ambassadors, partnership working, referrals, active outreach and their 3 existing Warm Hubs.

The project will deliver home visits to assess residents needs, their use of energy measures and how energy efficiency may be improved. Offering one to one support to help households implement specific energy efficiency measures in the home. Alongside signposting to access additional financial and welfare support. 

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Phase 1
  • Round 13
Round 13
Charity
Positive Action in Housing
Location
United Kingdom
  • Scotland
Grant award
£83,664
Project Name
Stay Warm Go Green

Stay Warm Go Green is a multi-faceted Energy advice service for BAME/Refugee communities offering targeted multi-lingual Energy saving advice and support, energy awareness workshops, new tenants information pack and distribution of small energy saving measures delivered by a team of qualified Multilingual Energy officers and Community Energy Champions. 

Phase 1
Round 1
Charity
Energy Projects Plus
Location
United Kingdom
  • England
Grant award
£62,864
Project Name
Sustainable Seacombe

Sustainable Seacombe will support vulnerable residents in an area of highest fuel poverty, and low average income, to better afford their fuel bills and maintain adequate warmth in their home.

It is a twenty month highly focussed programme of activity that will overcome barriers faced by vulnerable residents and directly link them to the full range of support available.

A key element is to visit every home in Seacombe to inform residents of the opportunities available to them to access financial support for improvement measures, register for support such as Warm Home Discount, better

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Sustainable Seacombe will support vulnerable residents in an area of highest fuel poverty, and low average income, to better afford their fuel bills and maintain adequate warmth in their home.

It is a twenty month highly focussed programme of activity that will overcome barriers faced by vulnerable residents and directly link them to the full range of support available.

A key element is to visit every home in Seacombe to inform residents of the opportunities available to them to access financial support for improvement measures, register for support such as Warm Home Discount, better understand how to switch supplier and the benefits of smart meters, as well as access support when facing fuel debt or other broader issues.

Working with our partner, Wirral Council, we will use a wide range of communication and engagement methods including home visits, weekly community events, social media, print and radio media, joining forces with other community groups’ activities, and word of mouth by residents.

We are taking an innovative approach of creating 52 “micro-areas” of 150 homes each receiving co-ordinated support. Residents will be encouraged to share their knowledge and experience with neighbours, creating the potential legacy of localised community support linked with other programmes such as Seacombe Lives. This will be supported by offering accredited training to residents.

Sustainable Seacombe is projected to support over 5,000 vulnerable residents and lead to reductions in fuel bills of over £50,000 per year. It will also see the installation of over 1,000 energy efficiency measures.

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Phase 1
Round 1
Charity
Fintry Development Trust
Location
United Kingdom
  • Scotland
Grant award
£2,295
Project Name
Fintry low carbon heat
Phase 1
Round 1
Charity
Groundwork Oldham and Rochdale
Location
United Kingdom
  • England
Grant award
£75,745
Project Name
Energyworks GM

Groundwork will offer a ground-breaking, one-stop-shop energy service in Rochdale, Tameside and Bury as a precursor to GM wide delivery in future.

With no cap on individual appointments, an outreach presence in the most disadvantaged neighbourhoods, training local volunteers as energy champions, and using our expert knowledge of local community assets, this project builds resilience in communities and will make sustained change beyond the end of Ofgem funding.

Every conversation counts and being in people’s homes dealing with energy issues is a unique opportunity to provide other wrap-around

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Groundwork will offer a ground-breaking, one-stop-shop energy service in Rochdale, Tameside and Bury as a precursor to GM wide delivery in future.

With no cap on individual appointments, an outreach presence in the most disadvantaged neighbourhoods, training local volunteers as energy champions, and using our expert knowledge of local community assets, this project builds resilience in communities and will make sustained change beyond the end of Ofgem funding.

Every conversation counts and being in people’s homes dealing with energy issues is a unique opportunity to provide other wrap-around services linked to health and wellbeing – including indoor air quality monitoring, digital inclusion, flood resilience in high risk areas, financial capability, water usage and linking people to local community assets.

Key objectives include:

  1. Build on an existing network of frontline agencies to generate over 700 referrals
  2. Install small energy measures in 520 vulnerable households.
  3. Agree tailored action plans which document practical ways to reduce household energy usage and keep warm.
  4. Provide support/advocacy to represent consumers’ needs in the energy market going the extra mile to resolve problems that we encounter.
  5. Provide wrap-around services linked to health and wellbeing

Energy Industry Voluntary Redress Scheme funding will pay for small energy measures in 520 households and creation of two key posts to carry out face-to-face home visits and outreach in the most disadvantaged areas, and to provide immediate triage support and advocacy to customers over the phone, tackling problems before a home visit is required.

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Phase 1
Round 1
Charity
Northumberland County Blind Association
Location
United Kingdom
  • England
Grant award
£39,330
Project Name
Accessible heating controls

The project is piloting four different kinds of technology solutions into households that have a visually impaired person with a visual processing disorder (VPD). The four different mechanism will be evaluated to identify which one provides the most benefit in terms of operability in relation to the level of disability of the householder; cost and practicality to enable the different interventions to be made available to all. Everyone participating will be assessed by a specialist in Visual Processing to determine which technology is most likely to be effective and any other support that they

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The project is piloting four different kinds of technology solutions into households that have a visually impaired person with a visual processing disorder (VPD). The four different mechanism will be evaluated to identify which one provides the most benefit in terms of operability in relation to the level of disability of the householder; cost and practicality to enable the different interventions to be made available to all. Everyone participating will be assessed by a specialist in Visual Processing to determine which technology is most likely to be effective and any other support that they might need. Advice on energy saving and management will also be given, specifically addressed towards those who have visual impairments and any participants who are eligible for works under Eco (which is likely to be all those taking part as they are classed as Vulnerable with a disability) but have not had any work carried out, will have it made accessible to them, maximising the opportunity to enhance the benefits and show what is possible if the correct interventions take place.

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Phase 1
Round 1
Charity
Wigan Warriors Community Foundation
Location
United Kingdom
  • England
Grant award
£28,420
Project Name
Energy Champions Programme

We will develop a Community Energy Champion Programme to support those hard to reach vulnerable residents who wouldn’t otherwise engage with our existing affordable warmth service and welfare provision. Our Energy Champion programme will recruit 10 local volunteers from fuel poverty hotspot areas from across the borough to become Community Energy Champions. The volunteers will be recruited based on their existing connections to their local communities and the knowledge and understanding they have of their local areas. They would act as connectors and enable those families who wouldn’t

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We will develop a Community Energy Champion Programme to support those hard to reach vulnerable residents who wouldn’t otherwise engage with our existing affordable warmth service and welfare provision. Our Energy Champion programme will recruit 10 local volunteers from fuel poverty hotspot areas from across the borough to become Community Energy Champions. The volunteers will be recruited based on their existing connections to their local communities and the knowledge and understanding they have of their local areas. They would act as connectors and enable those families who wouldn’t necessarily seek help from public services to access the relevant advice and support. The Champions would help to breakdown those fears and act as link between front line services and the local community.

Our Community Energy Champions will be up skilled and trained to provide brief advice and interventions in energy advice, energy switching , fuel debt. They will understand the professional support available through the AWARM plus service, the wider welfare and lifestyle services and understand how to refer and access those services. The training would include Fuel Poverty and Health, City and Guilds level 2 Energy and fuel Debt advice, and RSPH Understanding Health Improvement, In Mind awareness session and Dementia Friends. As part of our bid we would like to recruit a champion coordinator who would be responsible for identifying, recruiting and supporting the volunteers.

Our bid will also include a PR campaign which would include resources to promote the programme and community road show events at 4 locations.

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Phase 1
Round 1
Charity
Urras Sgire Oighreachd Bharabhais Community Company
Location
United Kingdom
  • Scotland
Grant award
£35,892
Project Name
Barvas Estate Trust Community LED

Barvas Estate Trust Community LED will aim to reduce fuel poverty amongst across the Barvas Estate area. Our approach is innovative, focussing on efficient cooking and lighting, which all households can do something about and will lead to greater efficiencies.

Through a joint partnership of Barvas Estate Trust and The Energy Advisory Service (TEAS SCIO) home visits will be carried out across this community owned land trust in the Outer Hebrides. Ebico Trust have match funded this advice project through the provision of free slow cookers and LED lighting for households within the estate area.

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Barvas Estate Trust Community LED will aim to reduce fuel poverty amongst across the Barvas Estate area. Our approach is innovative, focussing on efficient cooking and lighting, which all households can do something about and will lead to greater efficiencies.

Through a joint partnership of Barvas Estate Trust and The Energy Advisory Service (TEAS SCIO) home visits will be carried out across this community owned land trust in the Outer Hebrides. Ebico Trust have match funded this advice project through the provision of free slow cookers and LED lighting for households within the estate area.

The project will also engage with the community to work together to develop a slow cooker recipe book which will promote discussion across a wide range of ages and capitalise on the potential energy efficient savings. Engaging with such a diverse age range ensures that knowledge and experience can be shared between different generations creating an excellent communication tool.

The home visits enable local residents to take up in-depth energy advice, which will be delivered when LED lighting and slow cookers are installed. Home visits include:

  • Assisting the householder with energy efficiency advice.
  • Tariff and switching advice
  • Billing enquiries
  • Installation of LED lightbulbs, slow cookers and carbon monoxide monitors
  • Check for possible insulation measures
  • Referrals to support agencies
  • Income maximisation through benefits checks.
  • Grants for measures available at that time.

To raise further awareness and interest in the project, community talks and school visits will be carried out in the estate area.

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Phase 1
Round 2
Charity
Bioregional
Location
United Kingdom
  • England
Grant award
£334,755
Project Name
Levelling the renewable playing field

Levelling the renewable playing field: This is a project that aims to bring affordable renewable energy to disadvantaged customers including those on pre-pay meters through the development of new software.

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