Funded Energy Redress Projects

Since the Energy Redress Scheme launched Phase One of the scheme in 2018, Energy Saving Trust has awarded over £150 million to fund nearly 660 projects across England, Scotland and Wales. These grants have enabled organisations to deliver projects that help energy consumers in vulnerable situations to save energy and money in their homes and to live warmer, more comfortable lives. Phase Two of the scheme launched in May 2022.

To find out more about the projects we have funded, see the full list, which can be filtered.

You can also find specific case studies of some of the funded projects here.

Full list of projects

This is a complete list of successfully funded Energy Redress Scheme projects since 2018.

Phase 2
  • Round 8
Round 8
Location
United Kingdom
  • England
Grant award
£146,502
Project Name
Energy Advice and Support Project

The project will provide tailored energy advice to vulnerable energy consumers over the age of 50 within the South Lakeland area who are facing difficulty paying energy bills, those who are at risk of, or already in, fuel poverty, and those who are less able to make informed and effective choices with regards to their energy usage and costs.  

As a result of the in-depth energy advice relating to their lived situation and home environment, the project will lower the number of local older people living in fuel poverty, reduce their fuel bills, increase the energy efficiency of their home and

The project will provide tailored energy advice to vulnerable energy consumers over the age of 50 within the South Lakeland area who are facing difficulty paying energy bills, those who are at risk of, or already in, fuel poverty, and those who are less able to make informed and effective choices with regards to their energy usage and costs.  

As a result of the in-depth energy advice relating to their lived situation and home environment, the project will lower the number of local older people living in fuel poverty, reduce their fuel bills, increase the energy efficiency of their home and ensure that older people feel more able to manage their home environment independently into the future.

Phase 2
  • Round 8
Round 8
Location
United Kingdom
  • Wales
Grant award
£156,309
Project Name
Connect | Cysylltu Ceredigion

Ceredigion has a uniquely high proportion of off-gas homes, energy inefficient housing and low-income households. This project aims to reach vulnerable and digitally excluded households in Ceredigion to deliver energy information, advice and support. Proactive communications and a mix of in-person, phone and digital delivery will ensure access for all whilst targeted events and strong referral networks will prioritise those most vulnerable energy consumers. The project will be led by a designated energy team, working with local groups and partner organisations. The project aims to achieve

Ceredigion has a uniquely high proportion of off-gas homes, energy inefficient housing and low-income households. This project aims to reach vulnerable and digitally excluded households in Ceredigion to deliver energy information, advice and support. Proactive communications and a mix of in-person, phone and digital delivery will ensure access for all whilst targeted events and strong referral networks will prioritise those most vulnerable energy consumers. The project will be led by a designated energy team, working with local groups and partner organisations. The project aims to achieve increased household incomes, reduced energy spending and indebtedness, access to energy efficiency capital measures, as well as greater skills, confidence and resilience for all households.

Phase 2
  • Round 8
Round 8
Location
United Kingdom
  • Scotland
Grant award
£123,779
Project Name
WattWise Inverclyde

The project aims to ensure that the most vulnerable households across Inverclyde can access impartial energy advice, advocacy and support. Weekly drop-in sessions across their community pantries, hub and partner venues, one-to-one appointments at suitable locations across local venues, and workshops focused on energy literacy and energy consumer rights will support households to take control of their energy bills and develop their knowledge and confidence. Advisors will also undertake negotiations with energy suppliers regarding debts and re-payments, as well as referring appropriate

The project aims to ensure that the most vulnerable households across Inverclyde can access impartial energy advice, advocacy and support. Weekly drop-in sessions across their community pantries, hub and partner venues, one-to-one appointments at suitable locations across local venues, and workshops focused on energy literacy and energy consumer rights will support households to take control of their energy bills and develop their knowledge and confidence. Advisors will also undertake negotiations with energy suppliers regarding debts and re-payments, as well as referring appropriate households to Home Energy Scotland to access national and local schemes for energy efficiency measures to make homes warmer.

Phase 2
  • Round 8
Round 8
Location
United Kingdom
  • England
Grant award
£672,379
Project Name
Southern Energy Advice Hub

The project aims to engage with people directly in their communities and support households through retrofits of their own homes, to fundamentally shift the level of awareness, confidence and understanding of the home energy transition across Hampshire, Portsmouth and Southampton. They will create an independent, trusted retrofit advice hub offering a mix of digital, remote and in-person support. They will promote their services and engage homeowners through a network of approximately 50 local community groups with strong support from local authority partners at county, district, town and

The project aims to engage with people directly in their communities and support households through retrofits of their own homes, to fundamentally shift the level of awareness, confidence and understanding of the home energy transition across Hampshire, Portsmouth and Southampton. They will create an independent, trusted retrofit advice hub offering a mix of digital, remote and in-person support. They will promote their services and engage homeowners through a network of approximately 50 local community groups with strong support from local authority partners at county, district, town and parish council levels. 

They aim to deliver advice and guidance to over 13,000 households, connecting them directly with the growing community of professional retrofit coordinators, surveyors, architects, and installers in Hampshire, and enabling over 2,000 homes to progress their retrofit. The project will increase the number of retrofit projects in the area, as well as the level knowledge and confidence in low carbon technologies. 

Phase 2
  • Round 8
Round 8
Location
United Kingdom
  • England
Grant award
£49,769
Project Name
Energy In The Home

The project will build on the energy advice offered by the organisation, and provide training to their staff who visit vulnerable elderly energy consumers at home, from NEA and HEET so that they are able to; identify risk factors that suggest an older person is disadvantaged in the energy market or is struggling to maintain adequate warmth, resolve basic energy related problems, make appropriate internal and external referrals for further support including for income maximisation support, advocacy for complex cases and home energy efficiency improvements.

Phase 2
  • Round 8
Round 8
Location
United Kingdom
  • England
Grant award
£42,238
Project Name
Disability Solutions Energy Support

The project will provide specialist support to energy consumers in vulnerable situations who have an energy problem relating to payment or supply difficulties, and who have been unable to resolve the issue with their energy supplier. The project aims to help people get satisfactory redress on their energy problem and give individuals the confidence and knowledge to tackle future energy problems themselves. They will work with energy suppliers to ensure that energy consumers are treated fairly and receive positive outcomes from their supplier as well as support energy suppliers to better meet

The project will provide specialist support to energy consumers in vulnerable situations who have an energy problem relating to payment or supply difficulties, and who have been unable to resolve the issue with their energy supplier. The project aims to help people get satisfactory redress on their energy problem and give individuals the confidence and knowledge to tackle future energy problems themselves. They will work with energy suppliers to ensure that energy consumers are treated fairly and receive positive outcomes from their supplier as well as support energy suppliers to better meet their regulatory obligations.

Phase 2
  • Round 8
Round 8
Location
United Kingdom
  • England
Grant award
£664,124
Project Name
Lancashire Women Energy Advice

This project will build on the successful delivery of a previous Energy Redress funded project. The project will provide 1-1 energy advice appointments (face-to-face and via phone), home visits which will involve the installation of small energy saving measures, and community outreach at awareness raising events. 

Learning from the previous project has highlighted the need to expand the number and length of homes visits. The project will train volunteers to provide energy advice drop-in sessions in venues across Lancashire, and to support home visits which will not only give additional support

This project will build on the successful delivery of a previous Energy Redress funded project. The project will provide 1-1 energy advice appointments (face-to-face and via phone), home visits which will involve the installation of small energy saving measures, and community outreach at awareness raising events. 

Learning from the previous project has highlighted the need to expand the number and length of homes visits. The project will train volunteers to provide energy advice drop-in sessions in venues across Lancashire, and to support home visits which will not only give additional support for vulnerable individuals, but also upskill and empower individuals to become energy champions in their communities.

Phase 2
  • Round 8
Round 8
Location
United Kingdom
  • Scotland
Grant award
£49,997
Project Name
The Welcoming Home Energy Advice Project

The project aims to tackle and prevent fuel poverty and associated risks by supporting refugees, asylum seekers and migrants in Edinburgh to learn about the local energy and billing system, communicate with their energy suppliers, and implement home energy efficiency measures and behaviours to reduce their energy consumption. Following the beginning of the energy crisis in 2021 and the increasing cost of living, fuel costs have become a major concern for many community members. 

Through home energy visits and one-to-one energy advice appointments, project participants will be supported to

The project aims to tackle and prevent fuel poverty and associated risks by supporting refugees, asylum seekers and migrants in Edinburgh to learn about the local energy and billing system, communicate with their energy suppliers, and implement home energy efficiency measures and behaviours to reduce their energy consumption. Following the beginning of the energy crisis in 2021 and the increasing cost of living, fuel costs have become a major concern for many community members. 

Through home energy visits and one-to-one energy advice appointments, project participants will be supported to understand their home energy situation, resolve account issues, access financial support, improve their home energy efficiency, and apply for fuel debt assistance when required. The project will benefit householders living in Edinburgh and will support local agencies and service providers to reach excluded and marginalised members of the community. 

Phase 2
  • Round 8
Round 8
Location
United Kingdom
  • Scotland
Grant award
£49,875
Project Name
Castlemilk Community Energy Advice Project

This project will continue to build on successful delivery of a previous project, and aims to provide a programme of education, advice and advocacy on an outreach basis to those within the Castlemilk community. Energy education and advice will be embedded within existing community activities and services targeting those who are most in need and vulnerable to fuel poverty and fuel debt. Advice will be delivered through training sessions and a dedicated drop-in/appointment service.

The project will work alongside key local organisations to support the Castlemilk community offering access to

This project will continue to build on successful delivery of a previous project, and aims to provide a programme of education, advice and advocacy on an outreach basis to those within the Castlemilk community. Energy education and advice will be embedded within existing community activities and services targeting those who are most in need and vulnerable to fuel poverty and fuel debt. Advice will be delivered through training sessions and a dedicated drop-in/appointment service.

The project will work alongside key local organisations to support the Castlemilk community offering access to personalised energy advice and advocacy and linking to wider services locally.

Phase 2
  • Round 8
Round 8
Charity
Location
United Kingdom
  • England
Grant award
£24,688
Project Name
VoltEdge - Energy Saving & Advice Programme

The project aims to offer support with managing household expenses and adopting sustainable energy practices to empower young unemployed people between the age of 18 and 24, including care leavers, who are new to independent living. They will provide comprehensive education and practical training on essential life skills such as operating and regulating water and heating systems, utilising timer functions, and implementing basic yet effective energy-saving measures. To engage a wider audience of young people effectively, they will create regular and engaging social media content, including

The project aims to offer support with managing household expenses and adopting sustainable energy practices to empower young unemployed people between the age of 18 and 24, including care leavers, who are new to independent living. They will provide comprehensive education and practical training on essential life skills such as operating and regulating water and heating systems, utilising timer functions, and implementing basic yet effective energy-saving measures. To engage a wider audience of young people effectively, they will create regular and engaging social media content, including TikTok and Instagram tutorials, to make energy-saving concepts accessible, entertaining and informative.

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