The Welcoming Home Energy Advice Project

The project aims to tackle and prevent fuel poverty and associated risks by supporting refugees, asylum seekers and migrants in Edinburgh to learn about the local energy and billing system, communicate with their energy suppliers, and implement home energy efficiency measures and behaviours to reduce their energy consumption. Following the beginning of the energy crisis in 2021 and the increasing cost of living, fuel costs have become a major concern for many community members. 

Through home energy visits and one-to-one energy advice appointments, project participants will be supported to understand their home energy situation, resolve account issues, access financial support, improve their home energy efficiency, and apply for fuel debt assistance when required. The project will benefit householders living in Edinburgh and will support local agencies and service providers to reach excluded and marginalised members of the community.