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Funded Energy Redress Projects

Since the Energy Redress Scheme launched Phase One of the scheme in 2018, Energy Saving Trust has awarded over £150 million to fund nearly 660 projects across England, Scotland and Wales. These grants have enabled organisations to deliver projects that help energy consumers in vulnerable situations to save energy and money in their homes and to live warmer, more comfortable lives. Phase Two of the scheme launched in May 2022.

To find out more about the projects we have funded, see the full list, which can be filtered.

You can also find specific case studies of some of the funded projects here.

Full list of projects

This is a complete list of successfully funded Energy Redress Scheme projects since 2018.

Phase 2
  • Round 8
Round 8
Charity
Citizens Advice Rotherham & District
Location
United Kingdom
  • England
Grant award
£100,163
Project Name
The Energy Debt Support Service

This project will offer dedicated energy appointments with a specialist debt advisor, to empower and support vulnerable people in Rotherham, in their transition out of fuel poverty.

Support will be delivered through casework, and the advisor will engage directly with suppliers to solve issues people may be experiencing with billing, negotiating payment plans and enquiring about grants with the aim to reduce fuel debt. Additionally, the accredited advisors will work with people to introduce strategies to maximise their income and provide further education around energy-saving techniques.

Phase 2
  • Round 8
Round 8
Charity
IMO Charity
Location
United Kingdom
  • England
Grant award
£76,956
Project Name
‘Be Warm, Save Money’

The project will build on a previous funded project, and continue to support vulnerable people experiencing fuel poverty in the most deprived areas of Blackburn with Darwen, by giving them the tools and resources they need to save energy, stay warm, reduce their bills, manage debt and access benefits and grants. 

The project will focus exclusively on supporting people who are missing out on vital savings and opportunities because they either have English as a second language and struggle to understand important information, or are older and socially and digitally excluded from accessing the

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The project will build on a previous funded project, and continue to support vulnerable people experiencing fuel poverty in the most deprived areas of Blackburn with Darwen, by giving them the tools and resources they need to save energy, stay warm, reduce their bills, manage debt and access benefits and grants. 

The project will focus exclusively on supporting people who are missing out on vital savings and opportunities because they either have English as a second language and struggle to understand important information, or are older and socially and digitally excluded from accessing the same important information. 

Energy Advisors will deliver 1:1 advice sessions in community drop-ins across nine key locations, making home visits to the most vulnerable community members, providing a regular telephone support service and running monthly community-awareness events packed with vital practical information.

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Phase 2
  • Round 8
Round 8
Charity
Severn Wye Energy Agency
Location
United Kingdom
  • England
Grant award
£748,355
Project Name
Carbon Negative Household Energy through Pyrolysis

This project will test the financial and operational sustainability of generating carbon-negative electricity and supplying it to Bromford Housing at below market rates, tackling both climate change and fuel poverty. Pyrolysis allows carbon in organic feedstocks (such as woody biomass, sewage sludge or arboreal risings) to be sequestered, thereby resulting in carbon negative heat. This project will be a first-of-a-kind system in the UK and will demonstrate how waste heat energy can be converted to electricity and exported to the grid in a cost-effective manner. 

The project will purchase the

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This project will test the financial and operational sustainability of generating carbon-negative electricity and supplying it to Bromford Housing at below market rates, tackling both climate change and fuel poverty. Pyrolysis allows carbon in organic feedstocks (such as woody biomass, sewage sludge or arboreal risings) to be sequestered, thereby resulting in carbon negative heat. This project will be a first-of-a-kind system in the UK and will demonstrate how waste heat energy can be converted to electricity and exported to the grid in a cost-effective manner. 

The project will purchase the capital equipment necessary to run the trial period to prove the concept. Optimising the running of the plant with reduced associated costs, exploring combined models of electricity output, carbon credits, and biochar sales. Alongside this they will run a research study to design the legal structures for the distribution of the energy to fuel poor households.

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Phase 2
  • Round 8
Round 8
Charity
Age UK South Lakeland
Location
United Kingdom
  • England
Grant award
£146,502
Project Name
Energy Advice and Support Project

The project will provide tailored energy advice to vulnerable energy consumers over the age of 50 within the South Lakeland area who are facing difficulty paying energy bills, those who are at risk of, or already in, fuel poverty, and those who are less able to make informed and effective choices with regards to their energy usage and costs.  

As a result of the in-depth energy advice relating to their lived situation and home environment, the project will lower the number of local older people living in fuel poverty, reduce their fuel bills, increase the energy efficiency of their home and

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The project will provide tailored energy advice to vulnerable energy consumers over the age of 50 within the South Lakeland area who are facing difficulty paying energy bills, those who are at risk of, or already in, fuel poverty, and those who are less able to make informed and effective choices with regards to their energy usage and costs.  

As a result of the in-depth energy advice relating to their lived situation and home environment, the project will lower the number of local older people living in fuel poverty, reduce their fuel bills, increase the energy efficiency of their home and ensure that older people feel more able to manage their home environment independently into the future.

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Phase 2
  • Round 8
Round 8
Charity
Cyngor ar Bopeth Ceredigion Citizens Advice
Location
United Kingdom
  • Wales
Grant award
£156,309
Project Name
Connect | Cysylltu Ceredigion

Ceredigion has a uniquely high proportion of off-gas homes, energy inefficient housing and low-income households. This project aims to reach vulnerable and digitally excluded households in Ceredigion to deliver energy information, advice and support. Proactive communications and a mix of in-person, phone and digital delivery will ensure access for all whilst targeted events and strong referral networks will prioritise those most vulnerable energy consumers. The project will be led by a designated energy team, working with local groups and partner organisations. The project aims to achieve

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Ceredigion has a uniquely high proportion of off-gas homes, energy inefficient housing and low-income households. This project aims to reach vulnerable and digitally excluded households in Ceredigion to deliver energy information, advice and support. Proactive communications and a mix of in-person, phone and digital delivery will ensure access for all whilst targeted events and strong referral networks will prioritise those most vulnerable energy consumers. The project will be led by a designated energy team, working with local groups and partner organisations. The project aims to achieve increased household incomes, reduced energy spending and indebtedness, access to energy efficiency capital measures, as well as greater skills, confidence and resilience for all households.

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Phase 2
  • Round 8
Round 8
Charity
Inverclyde Community Development Trust
Location
United Kingdom
  • Scotland
Grant award
£123,779
Project Name
WattWise Inverclyde

The project aims to ensure that the most vulnerable households across Inverclyde can access impartial energy advice, advocacy and support. Weekly drop-in sessions across their community pantries, hub and partner venues, one-to-one appointments at suitable locations across local venues, and workshops focused on energy literacy and energy consumer rights will support households to take control of their energy bills and develop their knowledge and confidence. Advisors will also undertake negotiations with energy suppliers regarding debts and re-payments, as well as referring appropriate

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The project aims to ensure that the most vulnerable households across Inverclyde can access impartial energy advice, advocacy and support. Weekly drop-in sessions across their community pantries, hub and partner venues, one-to-one appointments at suitable locations across local venues, and workshops focused on energy literacy and energy consumer rights will support households to take control of their energy bills and develop their knowledge and confidence. Advisors will also undertake negotiations with energy suppliers regarding debts and re-payments, as well as referring appropriate households to Home Energy Scotland to access national and local schemes for energy efficiency measures to make homes warmer.

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Phase 2
  • Round 8
Round 8
Charity
the Environment Centre
Location
United Kingdom
  • England
Grant award
£672,379
Project Name
Southern Energy Advice Hub

The project aims to engage with people directly in their communities and support households through retrofits of their own homes, to fundamentally shift the level of awareness, confidence and understanding of the home energy transition across Hampshire, Portsmouth and Southampton. They will create an independent, trusted retrofit advice hub offering a mix of digital, remote and in-person support. They will promote their services and engage homeowners through a network of approximately 50 local community groups with strong support from local authority partners at county, district, town and

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The project aims to engage with people directly in their communities and support households through retrofits of their own homes, to fundamentally shift the level of awareness, confidence and understanding of the home energy transition across Hampshire, Portsmouth and Southampton. They will create an independent, trusted retrofit advice hub offering a mix of digital, remote and in-person support. They will promote their services and engage homeowners through a network of approximately 50 local community groups with strong support from local authority partners at county, district, town and parish council levels. 

They aim to deliver advice and guidance to over 13,000 households, connecting them directly with the growing community of professional retrofit coordinators, surveyors, architects, and installers in Hampshire, and enabling over 2,000 homes to progress their retrofit. The project will increase the number of retrofit projects in the area, as well as the level knowledge and confidence in low carbon technologies. 

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Phase 2
  • Round 9
Round 9
Charity
Citizens Advice Brighton & Hove
Location
United Kingdom
  • England
Grant award
£527,684
Project Name
Energyworks

This project is a partnership between Citizens Advice Brighton & Hove and Brighton & Hove Energy Services Coop to help all city residents in fuel poverty with free and impartial energy advice. Advice will be delivered through a central telephone number, email, drop-in sessions at Hove Town Hall, and via community outreach workshops.

The project will also undertake home visits to people who have limited capacity to operate the energy equipment in their home to keep warm including fitting energy saving measures to support their warmth and health. Connect households to energy related grants

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This project is a partnership between Citizens Advice Brighton & Hove and Brighton & Hove Energy Services Coop to help all city residents in fuel poverty with free and impartial energy advice. Advice will be delivered through a central telephone number, email, drop-in sessions at Hove Town Hall, and via community outreach workshops.

The project will also undertake home visits to people who have limited capacity to operate the energy equipment in their home to keep warm including fitting energy saving measures to support their warmth and health. Connect households to energy related grants available to them via other charities, the council and the government. Work with tenants, landlords and, agents to improve their knowledge of measures they can undertake to improve the energy efficiency and reduce damp and mould for the benefit of their tenants’ health. 

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Phase 2
  • Round 9
Round 9
Charity
East End Citizens Advice Bureaux
Location
United Kingdom
  • England
Grant award
£491,099
Project Name
EastEnd Energy Advice & Empowerment Project

The project aims to help householders in Hackney, Newham and Tower Hamlets, gain access to energy advice and support efficiently, as well as increase their knowledge, skills and resources relating to energy issues. They will engage with low-income and vulnerable hard to reach households, and frontline professionals to enable energy education to reach all levels. 

The project will provide 1-1 energy advice (via telephone, home visits, and community events) for vulnerable families and/or households who need urgent support with solving their energy issues. Through outreach work, they will also

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The project aims to help householders in Hackney, Newham and Tower Hamlets, gain access to energy advice and support efficiently, as well as increase their knowledge, skills and resources relating to energy issues. They will engage with low-income and vulnerable hard to reach households, and frontline professionals to enable energy education to reach all levels. 

The project will provide 1-1 energy advice (via telephone, home visits, and community events) for vulnerable families and/or households who need urgent support with solving their energy issues. Through outreach work, they will also engage with various partners including schools, children centres/family hubs, local authorities, housing associations, and GPs, to deliver quarterly face to face pop up energy information sessions in the community.

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Phase 2
  • Round 9
Round 9
Charity
Northumbrian Citizens Advice Bureau
Location
United Kingdom
  • England
Grant award
£381,249
Project Name
Supporting the most vulnerable in Northumberland

The project aims to tackle fuel poverty and health inequalities in Northumberland’s most deprived communities by offering targeted, high-quality energy advice and support. Building on a previously funded project, they will continue providing vulnerable households with life-changing advice and guidance on managing energy bills, addressing fuel debt, accessing available grants, and improving home energy efficiency.

Additionally, they will offer impartial advice on retrofit options, helping families adopt sustainable, low-carbon technologies to reduce their energy costs and improve their homes. Th

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The project aims to tackle fuel poverty and health inequalities in Northumberland’s most deprived communities by offering targeted, high-quality energy advice and support. Building on a previously funded project, they will continue providing vulnerable households with life-changing advice and guidance on managing energy bills, addressing fuel debt, accessing available grants, and improving home energy efficiency.

Additionally, they will offer impartial advice on retrofit options, helping families adopt sustainable, low-carbon technologies to reduce their energy costs and improve their homes. The project will work closely with the local authority, community organisations, healthcare settings, schools and GPs, as well as local housing authorities to reach those most in need. This holistic approach will ensure that low-income families and elderly residents receive comprehensive support, from practical energy advice to information on available funding for retrofitting. 

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