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Funded Energy Redress Projects

Since the Energy Redress Scheme launched Phase One of the scheme in 2018, Energy Saving Trust has awarded over £102 million to fund nearly 538 projects across England, Scotland and Wales. These grants have enabled organisations to deliver projects that help energy consumers in vulnerable situations to save energy and money in their homes and to live warmer, more comfortable lives. Phase Two of the scheme launched in May 2022.

To find out more about the projects we have funded, see the full list, which can be filtered.

You can also find specific case studies of some of the funded projects here.

Full list of projects

This is a complete list of successfully funded Energy Redress Scheme projects since 2018.

Phase 2
  • Round 7
Round 7
Charity
Harbour Homes
Location
United Kingdom
  • Scotland
  • Edinburgh
Grant award
£176,029
Project Name
Energy Advice Service

The project is a collaboration between seven community-based Housing Associations, who will collectively deliver energy advice workshops and events at local community venues supporting people with free information and advice. The advice and support provided will assist tenants to talk to their energy suppliers, switch tariffs, resolve billing issues, tackle fuel debt, access energy discounts, energy efficiency measures and apply for grants.

Phase 2
  • Round 7
Round 7
Charity
Foothold Cymru
Location
United Kingdom
  • Wales
  • Llanelli
Grant award
£169,195
Project Name
Cwtch Carmarthenshire

This community-led energy advice project will support adults in Carmarthenshire affected by fuel poverty to make informed energy choices, improve energy efficiency in the home and reduce energy costs. They will offer free, impartial, energy advice to 1,000 families experiencing, or at risk of, fuel poverty, with the focus on saving money and energy. Advice will be delivered through home visits, events, telephone advice, drop-in sessions and group training at community hubs.

Phase 2
  • Round 7
Round 7
Charity
Argyll, Lomond and the Isles Energy Agency
Location
United Kingdom
  • Scotland
  • Oban
Grant award
£324,912
Project Name
Highland Energy Advice Service

The project will deliver home energy advice to at least 26,000 households, focusing particularly on rural off-gas areas, across this large and remote area, where fuel poverty levels are some of the highest in the UK. They will offer a range of energy advice topics to raise awareness, increase resilience and reduce the risk of fuel poverty going forwards. The project will also provide free training events for 250 frontline workers that support vulnerable people, to help them to recognise and refer fuel-poor households.

Phase 2
  • Round 7
Round 7
Charity
Healthy n Happy
Location
United Kingdom
  • Scotland
  • Glasgow
Grant award
£137,765
Project Name
Healthy n Happy Energy

The project will deliver expert led energy advice to support vulnerable people in Cambuslang and Rutherglen. They will provide comprehensive community and individual support through events, information sessions, and 1-1 support across multiple venues and communities. They will also connect with supporting local partners to ensure all vulnerable people receive the help they need when they need it. 

Phase 2
  • Round 7
Round 7
Charity
Working Actively To Change Hillfields Ltd
Location
United Kingdom
  • England
  • Coventry
Grant award
£96,145
Project Name
Coventry Community Energy Champions

The project aims to support vulnerable householders in the Hillfields area of Coventry to be independently able to sustain a level of affordable energy use which maintains a warm and healthy home. Through a team of “energy champions”, the project will deliver bespoke practical advice, advocacy, access to funding and signposting to other support agencies where required. Advice and support will be provided via targeted events, drop in sessions, one-to-one appointments in person or by phone.

Phase 2
  • Round 7
Round 7
Charity
Barnsley & District Citizens Advice Bureau
Location
United Kingdom
  • England
  • Barnsley
Grant award
£137,764
Project Name
Barnsley Energy Advice and Training Service

The project will provide vulnerable households across Barnsley with access to energy information and advice that will help to reduce their energy costs. They will deliver community based face-to-face energy advice, to reach disadvantaged consumers who find it difficult to access or engage with online/digital services. Support will include guidance on how to cut energy bills, reduce energy use, challenge incorrect billing as well as providing access to emergency charitable support and grants to help with arrears and property improvements.

Phase 2
  • Round 7
Round 7
Charity
Marches Energy Agency
Location
United Kingdom
  • England
  • Shrewsbury
Grant award
£160,147
Project Name
The Retrofit Skills Home

The project develops a model for collaborative retrofit, skilling up the next generation of surveyors and installers and inspiring local communities to work towards low carbon homes. The project is a close collaboration of key partners undertaking the retrofit and training installers, including local authoritites, housing associations, FE colleagues, and Marches Energy Action. Open house events will show the entire retrofit process from assessment to design to installation. This is an innovative approach to address the skills gap and misconceptions around low carbon technologies, both

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The project develops a model for collaborative retrofit, skilling up the next generation of surveyors and installers and inspiring local communities to work towards low carbon homes. The project is a close collaboration of key partners undertaking the retrofit and training installers, including local authoritites, housing associations, FE colleagues, and Marches Energy Action. Open house events will show the entire retrofit process from assessment to design to installation. This is an innovative approach to address the skills gap and misconceptions around low carbon technologies, both identified as significant barriers to retrofit at scale.

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Phase 2
  • Round 7
Round 7
Charity
Changeworks
Location
United Kingdom
  • Scotland
  • Edinburgh
Grant award
£335,545
Project Name
Retrofit Agency Development Innovative Coordination Model

This project will further develop and expand its innovative retrofit agency pilot, expanding the service to support and guide a growing number of householders to invest in retrofit measures with confidence and ease. As a coordination model the service will provide a quality driven end-to-end customer journey that stimulates demand for retrofit measures, advocating the benefits of lower carbon, energy efficiency and running costs, and making homes warmer and healthier. This will be achieved by building trust through direct engagement and provision of expert information and guidance on retrofit

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This project will further develop and expand its innovative retrofit agency pilot, expanding the service to support and guide a growing number of householders to invest in retrofit measures with confidence and ease. As a coordination model the service will provide a quality driven end-to-end customer journey that stimulates demand for retrofit measures, advocating the benefits of lower carbon, energy efficiency and running costs, and making homes warmer and healthier. This will be achieved by building trust through direct engagement and provision of expert information and guidance on retrofit and the most suitable measures suited to their individual home using building physics and householder living arrangements, linking householders with green finance opportunities, connection to a pre-appraised network of quality installation contractors, the coordination of retrofit measure installation, quality assurance, post installation support and impact evaluation.

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Phase 2
  • Round 8
Round 8
Charity
Act on Energy
Location
United Kingdom
  • England
  • Evesham
Grant award
£1,490,110
Project Name
Warmer Homes West Midlands phase 3

Warmer Homes West Midlands Phase 3 will to continue to build on the work of previous projects, providing an energy advice service for the fuel poor across the West Midlands Combined Authority area, that has already supported over 25,000 individual households across the region. 

Advice will be offered through a team of fully qualified energy advisors, community outreach workers, pathway sector specialists and trainers, over the telephone, through home visits, training sessions, events, clinics and surgeries. They will use innovative technology; driving and stimulating community capacity

Read more...

Warmer Homes West Midlands Phase 3 will to continue to build on the work of previous projects, providing an energy advice service for the fuel poor across the West Midlands Combined Authority area, that has already supported over 25,000 individual households across the region. 

Advice will be offered through a team of fully qualified energy advisors, community outreach workers, pathway sector specialists and trainers, over the telephone, through home visits, training sessions, events, clinics and surgeries. They will use innovative technology; driving and stimulating community capacity particularly in excluded and underrepresented groups.

This support will enable more confident, empowered and resourceful consumers regarding their energy use; lowering energy consumption and saving money through changing energy related behaviours.

Read less...
Phase 2
  • Round 8
Round 8
Charity
Citizens Advice Rotherham & District
Location
United Kingdom
  • England
  • Rotherham
Grant award
£100,163
Project Name
The Energy Debt Support Service

This project will offer dedicated energy appointments with a specialist debt advisor, to empower and support vulnerable people in Rotherham, in their transition out of fuel poverty.

Support will be delivered through casework, and the advisor will engage directly with suppliers to solve issues people may be experiencing with billing, negotiating payment plans and enquiring about grants with the aim to reduce fuel debt. Additionally, the accredited advisors will work with people to introduce strategies to maximise their income and provide further education around energy-saving techniques.

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