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Funded Energy Redress Projects

Since the Energy Redress Scheme launched Phase One of the scheme in 2018, Energy Saving Trust has awarded over £206 million to fund nearly 761 projects across England, Scotland and Wales. These grants have enabled organisations to deliver projects that help energy consumers in vulnerable situations to save energy and money in their homes and to live warmer, more comfortable lives. Phase Two of the scheme launched in May 2022.

To find out more about the projects we have funded, see the full list, which can be filtered.

You can also find specific case studies of some of the funded projects here.

Full list of projects

This is a complete list of successfully funded Energy Redress Scheme projects since 2018.

Phase 2
Round 1
Charity
Churches Housing Action Team
Location
United Kingdom
  • England
Grant award
£248,717
Project Name
Mid Devon Energy Partnership

The Mid Devon Energy Partnership will tackle fuel poverty, underheated/energy inefficient homes, and related health issues in Mid Devon. Led by Churches Housing action team (CHAT), the project will partner with Exeter Community Energy (ECOE) to utilise their experience in delivering energy advice services to vulnerable households. The two organisations have existing relationships, presence and activities within communities across the district, by working together they will help more households to make energy efficiency and fuel savings advice/support. The project will provide 1-2-1-person

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The Mid Devon Energy Partnership will tackle fuel poverty, underheated/energy inefficient homes, and related health issues in Mid Devon. Led by Churches Housing action team (CHAT), the project will partner with Exeter Community Energy (ECOE) to utilise their experience in delivering energy advice services to vulnerable households. The two organisations have existing relationships, presence and activities within communities across the district, by working together they will help more households to make energy efficiency and fuel savings advice/support. The project will provide 1-2-1-person centred advice and support, plus drop-in clinics, pop up events and community outreach in towns and villages across the district.

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Phase 2
Round 1
Charity
Energy Projects Plus
Location
United Kingdom
  • England
Grant award
£446,898
Project Name
Warm and Well

Working with 9 local authorities, 2 Fire and Rescue Services and local community organisations, our “Warm and Well” programme will raise awareness and provide new dedicated support to help struggling residents to better weather this Cost of Living Crisis". They will do this by helping them to reduce their energy demand (through measures and behaviour change), access any financial support available, understand and manage their fuel bills, and increase their confidence to participate in the energy market when price competition re-starts. They will support over 8,200 vulnerable households with

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Working with 9 local authorities, 2 Fire and Rescue Services and local community organisations, our “Warm and Well” programme will raise awareness and provide new dedicated support to help struggling residents to better weather this Cost of Living Crisis". They will do this by helping them to reduce their energy demand (through measures and behaviour change), access any financial support available, understand and manage their fuel bills, and increase their confidence to participate in the energy market when price competition re-starts. They will support over 8,200 vulnerable households with telephone and face -to-face advice and casework support, train 132 front line and community staff, deliver 400 home visits, and create two regional forums to increase collaborative approaches to tackling the fuel crisis.

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Phase 2
Round 1
Charity
National Energy Foundation
Location
United Kingdom
  • England
Grant award
£1,147,570
Project Name
Better Housing Better Health - East

The Better Housing Better Health project will support vulnerable consumers at a crucial time, giving them access to high-quality energy advice, advocacy, and interventions across a large area of the East of England.  The project will be providing direct support to 10,000 households in vulnerable situations through a comprehensive engagement programme targeting deprived communities promoting NEF’s free-to-access ‘Better Housing Better Health’ service (BHBH) in several new areas. To enhance support available, NEF will conduct 500 in-home energy visits to those needing additional care and

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The Better Housing Better Health project will support vulnerable consumers at a crucial time, giving them access to high-quality energy advice, advocacy, and interventions across a large area of the East of England.  The project will be providing direct support to 10,000 households in vulnerable situations through a comprehensive engagement programme targeting deprived communities promoting NEF’s free-to-access ‘Better Housing Better Health’ service (BHBH) in several new areas. To enhance support available, NEF will conduct 500 in-home energy visits to those needing additional care and administer £180,000 of emergency funding to consumers in extreme energy hardship.  This will include funding to train 20 new ‘energy champions’ resulting in a further 10,000 vulnerable consumers being supported.  The project has been designed to provide an immediate response to the current ‘energy crisis’ and will benefit from all of NEF’s experience and expertise in supporting vulnerable energy consumers.

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Phase 2
Round 1
Charity
The Big Issue Foundation
Location
United Kingdom
  • England
Grant award
£185,000
Project Name
Fighting Fuel Poverty

The Fighting Fuel Poverty project will directly support 1,000 socially and economically excluded Big Issue vendors and at least 1,000 of their family members experiencing fuel poverty over 24 months. It will train 7 frontline staff to achieve a Level 3 City and Guilds Energy Awareness qualification - supported by 3 Specialist Energy Advisors that have already achieved the qualification - and impart expert energy advice to Big Issue vendors and their families facing high energy support needs which inhibit their ability to access energy support from anywhere else.

Phase 2
Round 2
Charity
Citizens Advice Bury & Bolton
Location
United Kingdom
  • England
Grant award
£478,600
Project Name
Making Ends Meet

A partnership between Citizens Advice Bury/Bolton, Age UK Bolton, and Age UK Bury will create a team of 4 advisers and a project manager, whose role will include increasing awareness and developing external stakeholder relations with landlords and local authorities. The project will include free face-to-face quality assured advice for those vulnerable to fuel poverty across Bury and Bolton. The project will be delivered through provisions of energy specific advice, income maximisation, and advice on wider money problems. It will work proactively with landlords who are interested in encouraging

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A partnership between Citizens Advice Bury/Bolton, Age UK Bolton, and Age UK Bury will create a team of 4 advisers and a project manager, whose role will include increasing awareness and developing external stakeholder relations with landlords and local authorities. The project will include free face-to-face quality assured advice for those vulnerable to fuel poverty across Bury and Bolton. The project will be delivered through provisions of energy specific advice, income maximisation, and advice on wider money problems. It will work proactively with landlords who are interested in encouraging applications for grants when available. The project will also work to promote greater awareness and access to advice and other services helping people with fuel insecurity.

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Phase 2
Round 2
Charity
Cumbria Action for Sustainability
Location
United Kingdom
  • England
Grant award
£275,790
Project Name
Retrofit and Renewables Community Delivery Programme

The ‘Home Retrofit Advice Service’ and ‘Solar Made Easy’ projects will be scaled up to build householder confidence and improve accessibility of energy efficiency and renewable energy measures for householders. Taking a community-by-community approach, working in partnership with local community groups, parish councils and the Farmer Network; they will increase engagement and confidence in the local supply chain; increase supplier confidence in the market and unlock £1million of spend on retrofit in Cumbria (£10k per household). As part of the project, they will support 700 homeowners with

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The ‘Home Retrofit Advice Service’ and ‘Solar Made Easy’ projects will be scaled up to build householder confidence and improve accessibility of energy efficiency and renewable energy measures for householders. Taking a community-by-community approach, working in partnership with local community groups, parish councils and the Farmer Network; they will increase engagement and confidence in the local supply chain; increase supplier confidence in the market and unlock £1million of spend on retrofit in Cumbria (£10k per household). As part of the project, they will support 700 homeowners with advice via events, webinars and other training and upskill contractors to provide quality ’deep retrofit’ in a wide variety of building types.  

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Phase 2
Round 2
Charity
Newport City Homes
Location
United Kingdom
  • Wales
Grant award
£498,829
Project Name
NCH Energy Smart People and Communities

Partnering with Warm Wales and National Energy Action (NEA), Newport City Homes will provide a team consisting of trained Community Workers to provide light touch energy advice, looking to reduce fuel expenditure and improve energy efficiency of their homes. Warm Wales community workers will provide in-depth energy advice and education along with energy saving packs. In addition, Warm Wales will work with social prescribing projects and wellbeing to support customers to engage in activities to improve their health and well-being. Awareness training for those that are first point of contact for

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Partnering with Warm Wales and National Energy Action (NEA), Newport City Homes will provide a team consisting of trained Community Workers to provide light touch energy advice, looking to reduce fuel expenditure and improve energy efficiency of their homes. Warm Wales community workers will provide in-depth energy advice and education along with energy saving packs. In addition, Warm Wales will work with social prescribing projects and wellbeing to support customers to engage in activities to improve their health and well-being. Awareness training for those that are first point of contact for customers will be implemented, so that fuel poverty can be identified and prevented. Fuel debt and energy awareness training will be provided by NEA to give direct support to households to create warmer, safer, healthier and energy smarter communities in Newport.

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Phase 2
Round 2
Charity
Thenue Housing Association
Location
United Kingdom
  • Scotland
Grant award
£229,857
Project Name
Thenue Energy Advice Project (TEA Project)

The Energy Advice and Advocacy project will be delivered by Thenue Housing Assocation, a registered social landlord managing over 3,800 properties in the east End of Glasgow and Netherholm, Castlemilk.  Households will be provided with ‘warm’ referrals from housing staff, community partners and self-referrals from local residents.  The project will target low-income and vulnerable households struggling to heat their homes and pay energy bills. Energy advisers will provide tailored in-depth energy advice and an advocacy service. The service will adopt an educational, preventative approach to

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The Energy Advice and Advocacy project will be delivered by Thenue Housing Assocation, a registered social landlord managing over 3,800 properties in the east End of Glasgow and Netherholm, Castlemilk.  Households will be provided with ‘warm’ referrals from housing staff, community partners and self-referrals from local residents.  The project will target low-income and vulnerable households struggling to heat their homes and pay energy bills. Energy advisers will provide tailored in-depth energy advice and an advocacy service. The service will adopt an educational, preventative approach to stop new tenants from developing utility arrears and reaching a point of crisis. The project will also offer practical and financial support.

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Phase 2
Round 2
Charity
Citizens Advice County Durham
Location
United Kingdom
  • England
Grant award
£246,963
Project Name
Energy Advice - Right Place, Right Time

The programme will provide independent and impartial energy advice to vulnerable residents in County Durham to alleviate the impact on their finances, and the ability to manage and health and wellbeing. Referrals will come from a range of stakeholders, including Advice in County Durham Network and internal specialist advice services. The programme will provide education to reduce consumption and maximise the benefit of home heating devices, as well as cost saving measures through home visits and casework. Support will be given with energy disputes and relevant grant applications. Outreach work

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The programme will provide independent and impartial energy advice to vulnerable residents in County Durham to alleviate the impact on their finances, and the ability to manage and health and wellbeing. Referrals will come from a range of stakeholders, including Advice in County Durham Network and internal specialist advice services. The programme will provide education to reduce consumption and maximise the benefit of home heating devices, as well as cost saving measures through home visits and casework. Support will be given with energy disputes and relevant grant applications. Outreach work will be undertaken to provide information and advice to people who may not routinely access Citizens Advice for help.

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Phase 2
Round 2
Charity
Darlaston All Active
Location
United Kingdom
  • England
Grant award
£42,385
Project Name
Darlaston Energy Busters

The project will work closely with the local community and other relevant groups to provide high quality energy saving information and guidance to the most vulnerable groups within the borough. One-to-one support will be offered, group awareness training sessions and participants will be referred to Walsall Council’s Housing Standards and Improvement, Benefits, and Housing Support. A qualified energy adviser will deliver advice and guidance and several volunteers will be trained to become energy champions, to continue to provide on-going support to those the project will be helping.

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