Energy for Life

The Energy for life project will help vulnerable consumers through the Citizens Advice Dorset Energy Unit, by providing in depth advice and casework to 1,540 vulnerable households from a team of Energy Caseworkers. This aims to build financial resilience among vulnerable consumers and increase the likelihood of households being able to meet their heating requirements to stay warm and safe and avoid cold-related health problems.  This will be delivered through home visits and telephone advice appointments, in addition to internal referrals within the Citizens Advice service for further support (Household Support Fund, welfare benefit applications & appeals, debt advice and solutions, water company assist schemes).