Funded Energy Redress Projects

The project will provide free, impartial and high-quality energy information, advice and practical support to those facing difficulties keeping warm and paying their energy bills. The team will predominantly support learning disabled adults and those with long term health conditions.

The service will be based at the Centre for Independent Living but will include a wide variety of outreach services, energy advice events and drop-ins; to reach the most vulnerable and those living in fuel poverty within the local community. 

They will work in partnership with volunteers from Warrington Community Energy, as well as a wide range of statutory and third sector organisations with established connections, including Warrington Borough Council, Warrington CAB, Food Banks and local Housing Associations to reach vulnerable households in need of support. They will continue to develop new connections; thus increasing their reach and raising greater awareness of the service. This will be supported through their extensive community engagement programme, which includes their annual ‘Disability Awareness Day’, the world’s largest pan-disability voluntary-led exhibition with over 25,000 visitors. 

This project builds on a previously funded project to provide high quality, in-depth energy support to vulnerable householders in South West Devon. The project uses the insight and community connections of their partner organisations Tamar Energy Community and South Dartmoor Community Energy to reach vulnerable households with impactful home energy advice and support. 

Experienced energy advisors will deliver advice via home visits, freephone advice lines, and at community events. Attending these events is a key gateway to reaching those needing in-depth support via home visits and casework. They will also provide briefings to frontline professionals and volunteers to help generate referrals into the service. Utilising their strong referral network, households will also be referred to additional support services for small energy saving measures, larger capital energy saving programmes, and for other relevant advice and support e.g. benefits, debt advice, fuel vouchers.

This project will provide vital, holistic support to vulnerable energy consumers across Cornwall who are experiencing complex challenges, with a mix of fuel poverty, debt, and mental health issues. Working through a referral network of trusted frontline professionals, the team of experienced advisers will deliver tailored energy and financial advice via telephone calls, home visits and face to face appointments.

This proposal builds on the work achieved and learning gained through Energy Advice for Positive Mental Health (2021-23) and Positive Action for Health & Wellbeing (September 2023-August 2025). These projects have shown the long-term benefits to clients of addressing the underlying barriers that prevent them resolving energy issues. 

Using a person-centred approach, advisers will identify the needs and concerns that contribute to stress and anxiety about household energy costs. With increasing demands on support services, direct access to help can be difficult for people who are not coping with costs of energy and household management and this project will enable direct referrals for individuals into specialist partners - Cornwall Mind for mental health support and Citizens Advice Cornwall for income maximisation, benefit checks, debt and legal advice. Where significant mental health issues are identified, both partners can make direct referrals into mental health support services. 

By offering wraparound support, the project will help clients achieve lasting improvements in energy management, financial resilience, and wellbeing.

This is a Stage 1 project to identify 4- 6 communities (of 200-1000 homes) across Staffordshire for collaboration to bring forward detailed deliverable plans to decarbonise the communities by a combination of increasing renewable supply and reducing energy demand, reduce energy bills for residents, and address fuel poverty. 

They aim to identify what works in different types of communities, what the conditions for success may involve, and what obstacles need to be overcome. Innovative approaches will be employed including investigation of potential for direct supply of energy from local sources, virtual power plants (VPPs), and flexible tariffs. 

A long list of 18 communities will be identified and initial consultation & analysis undertaken. Subsequently 4-6 of those communities will be selected for development of detailed decarbonisation plans. The selection criteria for the communities to be taken forward to this stage will depend on levels of engagement and interest; opportunities for renewables or other energy projects; levels of deprivation and need; and achieving a range of different challenges to maximise the learning to be gained from these pilot projects. 

Key issues and plans will be identified for each community which will form the basis for developing detailed decarbonisation projects beyond the funding period.

This project will provide two Home Energy Advisor roles to deliver relevant, timely and comprehensive support to vulnerable energy consumers across Northern Devon. The project will support approximately 1,400 households with vulnerabilities due to health, disability, poverty, housing tenure, digital exclusion, language barriers or other needs. 

Support will be provided by phone, email, face-to-face at events and clinics, but will mostly be through home visits so as to get the best understanding of a households energy usage, the energy efficiency of their home, and make the most immediate and comprehensive impact.  

The funding will support outreach to local organisations (community and voluntary) to improve understanding of fuel poverty and its impacts on health and wellbeing and to strengthen the network of referrers into the project in an effort to identify and help the harder-to-reach struggling energy users. 

Through the project the team will further develop its advice delivery methodology, onward referral network, measurement and reporting systems, and communication of impact, and will share this learning and development outside the team.

The project aims to provide energy saving advice and practical support to vulnerable older persons in acutely disadvantaged communities in North Liverpool, who are socially isolated and digitally excluded. 

Their Environmental Manager and Community Health Ambassadors will be trained to City & Guilds Level 3 in Energy Awareness. Up to 20 local older people will also be trained to become innovative 'Energy Ambassadors', helping to identify any neighbours or friends who are vulnerable to energy poverty. The project will engage with residents through Energy Ambassadors, partnership working, referrals, active outreach and their 3 existing Warm Hubs.

The project will deliver home visits to assess residents needs, their use of energy measures and how energy efficiency may be improved. Offering one to one support to help households implement specific energy efficiency measures in the home. Alongside signposting to access additional financial and welfare support. 

This project will enable the completion of Severn Wye Energy Agency’s existing Round 8 Innovation project which looks to demonstrate the viability of generating carbon-negative electricity and supplying it to Bromford Housing – their partner social housing provider - at below market rates, tackling both climate change and fuel poverty.

Pyrolysis allows carbon in organic feedstocks (such as woody biomass, sewage sludge or arboreal risings) to be sequestered, thereby resulting in carbon negative heat. This project will be a first-of-a-kind system in the UK and will demonstrate how waste heat energy can be converted to electricity and supplied to fuel poor households in a cost-effective manner. 

The Round 12 funding will cover the additional capital costs associated with the innovative FeTu Organic Rankine Cycle (ORC) technology identified during the feasibility process completed with the original Redress Innovation funding. 

This project offers benefits that positively impact both people and the environment by supporting the UK's transition toward carbon negative energy sources and reducing energy costs for fuel poor households.

The project aims to deliver a pioneering community solar initiative in one of the UK’s most deprived neighbourhoods — Thesiger Street and surrounding areas of East Marsh, North East Lincolnshire — with some of the highest levels of fuel poverty and social deprivation nationally. 

They will develop a plan to install solar PV on approximately 100 homes—mainly terraced houses and flats—most of which are owned by local housing associations, with some private landlords and owner-occupiers. The electricity generated will be provided free of charge to residents, supporting households in vulnerable situations to reduce energy costs and improve comfort during a period of growing energy insecurity.

In addition to the physical solar installations, the project will empower residents to make long-term energy-saving behavioural changes. This development project will span two years and include detailed site identification, community and landlord engagement, feasibility studies, planning and permissions, and preparation for a capital funding bid. By the end of this project, they aim to be investment-ready for the installation phase (year three) and replicate this model across other deprived areas of North East Lincolnshire.

The project will support households in Tower Hamlets, Newham and Hackney who are most vulnerable to fuel poverty. Across these boroughs, many people face high levels of poverty, unemployment and poor health. These challenges are compounded by persistently high energy costs and limited access to tailored, face-to-face advice.

The project will provide immediate support to help residents manage their energy bills and resolve urgent issues, as well as longer-term casework and resilience against energy-related pressures.

They aim to make specialist, community-based energy advice more accessible, sustainable and cost-effective. Their delivery model focuses on four core elements:

1. One-to-one support for people with complex needs, including casework, supplier advocacy, energy vouchers, small energy measures and home visits
2. Group energy advice sessions led by qualified advisors, offering immediate help and shared experience
3. Energy Ambassadors: local volunteers trained to share key energy-saving messages with their communities
4. Targeted social media campaigns designed to share clear, practical energy advice with a wider audience and strengthen public awareness

Through this approach, they aim to resolve individual energy issues, and to strengthen community knowledge and peer support. They will capture learnings throughout the project and share these insights with partners and the wider sector.

This is a partnership project between Energy Action Scotland and the Scottish Confederation of Park Home Residents Associations to support over 1,100 elderly and vulnerable residents living in park homes across Scotland. These residents frequently face extreme fuel poverty, as they are unable to access competitive utility tariffs.

This project will train an energy advisor to City & Guilds Level 3, enabling them to provide trusted, in-depth energy advice directly to residents. The advisor will assess home energy efficiency, recommend improvements, and support residents in accessing benefits and income maximisation opportunities. They will also explore the provision of white goods (via CHARIS), automatic heating controls, and replacement heating systems through council and government schemes.

The project aims to deliver measurable improvements in energy efficiency and financial wellbeing for some of Scotland’s most at-risk households.