SafeSpace

Grand Avenues and Hafan are two complementary, community-based initiatives working together to reduce fuel poverty, promote energy efficiency, and improve health outcomes for vulnerable households in Cardiff.

Grand Avenues supports individuals in temporary accommodation or unstable housing through trusted local relationships. Many of these individuals face digital exclusion, language barriers, and significant energy insecurity. The project provides tailored energy advice, fuel voucher support, and help accessing emergency grants—delivered through face-to-face outreach and local community partnerships. They aim to build confidence, trust, and awareness of energy rights in some of the most underserved communities. 

Hafan works upstream, embedding energy advice directly within the healthcare system. Operating through YourSpace social prescribing in Cardiff West and expanding to North and West Primary Care Clusters, Hafan supports patients whose health is negatively impacted by cold homes. Energy Advisors will provide bespoke advice, home assessments, and access to grants and low-carbon technologies—reducing hospital admissions and improving long-term well-being. 

Together, these projects create a seamless pathway of support for those most at risk—from immediate crisis intervention to longer-term energy efficiency improvements.