Citizens Advice Torfaen Warmer Torfaen
Funded Project: Description
Warmer Torfaen will support vulnerable clients with energy advisors to improve energy efficiency in their homes and source practical solutions to help client’s keep their homes warm. They will work closely with Building Resilient Communities within the local area. The Building Resilient Communities team provides emergency assistance, such as food vouchers and cash grants before signposting clients for further support. In addition to this, they will also provide education sessions to our partner organisations and community groups to raise awareness of energy efficiency and highlight the issues our vulnerable clients may have when dealing with their energy providers. These education sessions will result in further referrals being made to our adviser.