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Stockton and District Advice & Information Service Warm `n Well
Funded Project: Description
The project aims to provide comprehensive energy advice and support to vulnerable households, that will improve household energy efficiency, reduce their energy costs, and enable them to stay warm at home.
As well as working closely with health and social care agencies, the project will be promoted through the 60+ Warm Spaces that have been established in the Borough, many of which are open all year round.
Advice and support will be provided on:
- maintaining a warm home through energy efficiency measures
- reducing energy costs and securing the most affordable supply
- resolution of problems with energy companies over bills or supply
- dealing with energy debts
- becoming a more confident energy consumer
The project will prioritise home visits and face to face appointments and will provide ongoing casework for complex energy problems.