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South Hams Citizens Advice Bureau RESET: Devon Energy Advice
Funded Project: Description
The project will provide vulnerable energy consumers with intensive energy support in an accessible and equitable way across the region.
They will collaborate with other community energy providers to simplify the advice offer for residents and form new referral pathways.
Working alongside caseworkers, their experienced communications team will campaign for systemic improvements in the way billing issues are communicated to customers. Their work will culminate in an Energy Justice conference for Devon’s policy makers, driving long-term sustainable change that will focus on the wider determinants of fuel poverty and enable households to move towards living warmer, happier and healthier lives.