Family Action People Powered 2
Funded Project: Description
The project will support households in Tower Hamlets, Newham and Hackney who are most vulnerable to fuel poverty. Across these boroughs, many people face high levels of poverty, unemployment and poor health. These challenges are compounded by persistently high energy costs and limited access to tailored, face-to-face advice.
The project will provide immediate support to help residents manage their energy bills and resolve urgent issues, as well as longer-term casework and resilience against energy-related pressures.
They aim to make specialist, community-based energy advice more accessible, sustainable and cost-effective. Their delivery model focuses on four core elements:
- One-to-one support for people with complex needs, including casework, supplier advocacy, energy vouchers, small energy measures and home visits
- Group energy advice sessions led by qualified advisors, offering immediate help and shared experience
- Energy Ambassadors: local volunteers trained to share key energy-saving messages with their communities
- Targeted social media campaigns designed to share clear, practical energy advice with a wider audience and strengthen public awareness
Through this approach, they aim to resolve individual energy issues, and to strengthen community knowledge and peer support. They will capture learnings throughout the project and share these insights with partners and the wider sector.