All funded projects

Citizens Advice Liverpool Liverpool Energy Advice and Support Project

Funded Project: Details

Awarded
£772,091
Funding stream
Main Fund
Organisation type
Registered Charity
Activity
Customer advice
Project status
Open
Start date
1 July 2025
Project type
Funded project
Year awarded
2025
Location
England
Phase and round
Phase 2, Round 11

Funded Project: Description

The project aims to alleviate fuel poverty and improve financial resilience in Liverpool, by providing targeted energy and financial support to vulnerable households. Using advice data, the NHS’s vulnerable patient finder tool, EPC and Council Tax data, the project will identify those at highest risk of fuel poverty. 

The project will enhance energy and debt advisory services, offering one-to-one consultations, home visits, and community outreach, helping vulnerable households reduce energy costs and improve efficiency. 

They will deliver: 

  • Specialist energy advice via telephone, online, and in-person
  • Targeted home visits for high-risk households
  • Community outreach at GP surgeries, food banks, and housing hubs
  • Assistance with fuel vouchers, energy efficiency grants, and referrals to funded projects
  • Training for frontline workers and volunteers to create Energy Awareness Champions 

They aim to support 9,500 households, with a total projected financial saving of £4.5 million.

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