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Citizens Advice LeicesterShire Leicestershire Energy Support
Funded Project: Description
Leicestershire Energy Support (LES) aims to improve wellbeing and confidence for vulnerable energy consumers by providing advice and referrals which will help to mitigate the impact of the increased cost of energy. LES will support at least 825 households in Leicestershire over eighteen months. LES will support energy consumers in vulnerable situations through the provision of free, independent and impartial energy advice via one-to-one appointments in accessible community locations and home visits. Referrals to community insulation, smart meter or heat pump schemes, as well as access to fuel vouchers, support with billing issues and advice on fuel options, available tariffs and grants will be given to consumers.