All funded projects

Citizens Advice SORT Group Healthy Homes, Healthier Lives GM

Funded Project: Details

Awarded
£436,550
Funding stream
Main Fund
Organisation type
Registered Charity
Activity
Customer advice
Project status
Open
Start date
1 October 2025
Project type
Funded project
Year awarded
2025
Location
England
Phase and round
Phase 2, Round 12

Funded Project: Description

The project aims to improve the health and well-being of Greater Manchester residents living with health conditions by alleviating fuel poverty and creating healthier home environments. 

This project will help individuals and their families where a member has a pre-existing health condition, such as respiratory illness, cardiovascular disease, or dementia, which is often worsened by a cold or damp home. Residents will be reached through trusted referral pathways, including their established Macmillan support services, dementia carer teams, and new partnerships with GPs and community health organisations.

They will deliver a dedicated and intensive energy casework service, providing holistic, one-to-one support. This includes in-depth advice on energy efficiency and debt, income maximisation, and hands-on assistance to access grants for essential heating and insulation measures. They will also provide training to health professionals and implement an innovative SMS referral platform to create a more integrated and responsive support system for those most in need. 

Ultimately, the project aims to deliver tangible benefits to vulnerable consumers by providing warmer, healthier, and more affordable homes.

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