Glasgow North West Citizens Advice Service Ltd GNWCAB Energy Project
Funded Project: Description
The project aims to support vulnerable energy consumers, within one of Scotland’s most deprived areas, to tackle the on-going impact of surging energy bills, reduce fuel poverty and help to manage energy debt. The project will raise awareness of energy efficiencies and empower vulnerable individuals, helping to reduce the impact of poverty.
They will deliver 1:1 energy advice to clients and will refer clients to their in-house specialists in debt, housing and immigration. Energy is not a standalone issue and for most of their clients, it’s one of many issues they are facing therefore their in-house referral process ensures clients receive holistic support and advice, where necessary.
The project will also provide home visits, supporting those must vulnerable in the community. They aim to educate the community and support with living measures including distributing 1,200 lightbulbs and providing 300 households with draught proofing measures to improve energy efficiency.
Their strong network of partners will enable them to reach ethnic minority communities, people in or approaching deep poverty, and hospital discharge patients, as examples.