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Citizens Advice Rotherham & District The Energy Debt Support Service
Funded Project: Description
This project will offer dedicated energy appointments with a specialist debt advisor, to empower and support vulnerable people in Rotherham, in their transition out of fuel poverty.
Support will be delivered through casework, and the advisor will engage directly with suppliers to solve issues people may be experiencing with billing, negotiating payment plans and enquiring about grants with the aim to reduce fuel debt. Additionally, the accredited advisors will work with people to introduce strategies to maximise their income and provide further education around energy-saving techniques.