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Cyngor ar Bopeth Gwynedd Citizens Advice Energy casework in Conwy and Gwynedd
Funded Project: Description
Together, Citizens Advice Conwy Gwynedd cover 20% of Wales and a vast rural area. Many residents are vulnerable, with high fuel poverty rates (23% in Gwynedd), hard to heat homes, and households living on low incomes.
Two Energy Caseworkers will deliver high quality, face-to-face bilingual advice on complex energy issues to more than 500 energy consumers in vulnerable situations. Providing face-to-face advice will ensure they reach digitally excluded older and vulnerable residents.
They will also offer warm packs, and energy efficiency talks to energy consumers in vulnerable situations.