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Outlandish Co-operative Limited Case notes system for energy advisors

Funded Project: Details

Awarded
£81,561
Funding stream
Innovation Fund
Organisation type
Co-operative Society
Activity
Innovation
Project status
Completed
Start date
1 December 2023
End date
30 November 2024
Project type
Funded project
Year awarded
2023
Location
England
Phase and round
Phase 2, Round 5

Funded Project: Description

This project will develop and pilot a free, entry-level case notes / client relationship management (CRM) and impact reporting tool dedicated to UK energy advisors. Co-designed by energy advisors themselves, the tool will help advisors to speed and scale their delivery, helping a larger number of clients to reduce their domestic energy use.

The tool will enable energy advisors to securely store, search and update records of interactions with clients across their support and outreach activities. Additionally, the tool will use aggregated data to generate impact reports, reducing the time spent collating this information and allowing energy advisors increased time to develop new relationships and services to meet the needs of their diverse local communities. 

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