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Funded Energy Redress Projects

Since the Energy Redress Scheme launched Phase One of the scheme in 2018, Energy Saving Trust has awarded over £213 million to fund nearly 790 projects across England, Scotland and Wales. These grants have enabled organisations to deliver projects that help energy consumers in vulnerable situations to save energy and money in their homes and to live warmer, more comfortable lives. Phase Two of the scheme launched in May 2022.

To find out more about the projects we have funded, see the full list, which can be filtered.

You can also find specific case studies of some of the funded projects here.

Full list of projects

This is a complete list of successfully funded Energy Redress Scheme projects since 2018.

Phase 1
Round 5
Charity
Age UK East London
Location
United Kingdom
  • England
Grant award
£49,887
Project Name
Warm and Well at home

Warm and Well at Home aims to support the oldest vulnerable energy consumers. 

It will help them to stay warm and well at home by using experienced handy-people to install small, practical measures in the home, alongside high-quality energy saving advice.

 

Phase 1
Round 5
Charity
Citizens Advice Manchester
Location
United Kingdom
  • England
Grant award
£89,200
Project Name
Switched On - Young People's Energy Advice

A partnership between Citizens Advice Manchester and Salford University to deliver a unique combination of user-led research and energy support, to fuel poor young people across the City of Manchester.

Citizens Advice Manchester will employ and train 2 young people, aged between 18 and 25 to become peer to peer ‘Energy Ambassadors.’ They will work with young people (drawn from lone parents, vulnerable families, care leavers etc) to test a range of engagement and delivery models, aimed at raising awareness of energy efficiency and encouraging changes in behaviour to help them move out of fuel

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A partnership between Citizens Advice Manchester and Salford University to deliver a unique combination of user-led research and energy support, to fuel poor young people across the City of Manchester.

Citizens Advice Manchester will employ and train 2 young people, aged between 18 and 25 to become peer to peer ‘Energy Ambassadors.’ They will work with young people (drawn from lone parents, vulnerable families, care leavers etc) to test a range of engagement and delivery models, aimed at raising awareness of energy efficiency and encouraging changes in behaviour to help them move out of fuel poverty.

The research will be used to develop a toolkit on how to encourage, engage and promote positive behaviours around energy for young people.

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Phase 1
Round 5
Charity
North Devon Homes
Location
United Kingdom
  • England
Grant award
£163,419
Project Name
Making heat cheaper, smarter and greener - Boxergy

This project will trial a new technology called Boxergy, which combines highly efficient electric heating with energy storage. With a time of use electricity tariff, the system can significantly reduce the heating costs for households currently using night storage heaters and aims to offer heating costs comparable to or cheaper than gas boilers.

There will be 7 Boxergy systems installed, benefiting 9 socially rented homes using night storage heaters and located in villages between South Molton and Tiverton in North Devon. These will include 3-bedroom houses which will have an individual

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This project will trial a new technology called Boxergy, which combines highly efficient electric heating with energy storage. With a time of use electricity tariff, the system can significantly reduce the heating costs for households currently using night storage heaters and aims to offer heating costs comparable to or cheaper than gas boilers.

There will be 7 Boxergy systems installed, benefiting 9 socially rented homes using night storage heaters and located in villages between South Molton and Tiverton in North Devon. These will include 3-bedroom houses which will have an individual Boxergy system and semi-detached bungalows which will share a system. 

The project will include an evaluation carried out by National Energy Action (NEA), investigating resident satisfaction, ease of use, running costs and reliability. Performance will be compared to the resident’s previous energy consumption and against comparable households with night storage heaters .

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Phase 1
Round 5
Charity
The Footprint Trust charity
Location
United Kingdom
  • England
Grant award
£76,000
Project Name
Warm Island - Home Energy help

Over two years, trained staff will give face to face energy advice to over 3000 people on the Isle of Wight through a range of outreach activities and home visits.

The Footprint Trust will engage with vulnerable people in the community by attending a range of events and drop ins to give quality guidance to individuals and provide talks to disability groups or Home Start groups.

150 Frontline Workers will receive training to help them to better support the clients that they work with.

Phase 1
Round 6
Charity
Citizens Advice Calderdale
Location
United Kingdom
  • England
Grant award
£69,471
Project Name
Keeping Calderdale Cosy

The ‘Keeping Calderdale Cosy’ project will visit 200+ vulnerable clients at home to support them with a wide variety of home energy issues and income maximisation work and will deliver a preventative programme of information sessions to at least 500 people over two years. The project will also provide training for at least 100 front line workers, including their own advisers and volunteers.

Phase 1
Round 6
Charity
Marches Energy Agency
Location
United Kingdom
  • England
Grant award
£36,713
Project Name
Telford Energy Advice (TEA)

An energy advice project to be delivered in the Telford & Wrekin area that aims to reach 10% of fuel poor homes through freephone, face-2-face advice, events, mobile exhibition and frontline staff training. Small measures will also be available to those who have home visits.

The plan is to support 770 households through drop-in sessions, home visits and a Freephone advice-line. They will also attend 20 community events and take an exhibition van to high-footfall events to support 200 people. Briefings provided to ten organisations, to reach 150 frontline staff, targeting health and social

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An energy advice project to be delivered in the Telford & Wrekin area that aims to reach 10% of fuel poor homes through freephone, face-2-face advice, events, mobile exhibition and frontline staff training. Small measures will also be available to those who have home visits.

The plan is to support 770 households through drop-in sessions, home visits and a Freephone advice-line. They will also attend 20 community events and take an exhibition van to high-footfall events to support 200 people. Briefings provided to ten organisations, to reach 150 frontline staff, targeting health and social care.

Read less...
Phase 1
Round 6
Charity
Northumbrian Citizens Advice Bureau
Location
United Kingdom
  • England
Grant award
£258,692
Project Name
Redress to Reassess Northumberland

A partnership of Citizens Advice Northumberland and Northumberland Community Blind Association. The project links two organisations with a history of delivering support to some of the county’s most vulnerable residents and will provide in depth face-to-face energy efficiency, accessibility and fuel related solutions to fuel poor households across Northumberland.

The advice and advocacy include support around income maximisation, reducing fuel costs through switching, membership of community oil schemes and energy saving behaviour. Low Vision Coordinators and specialist volunteers will help

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A partnership of Citizens Advice Northumberland and Northumberland Community Blind Association. The project links two organisations with a history of delivering support to some of the county’s most vulnerable residents and will provide in depth face-to-face energy efficiency, accessibility and fuel related solutions to fuel poor households across Northumberland.

The advice and advocacy include support around income maximisation, reducing fuel costs through switching, membership of community oil schemes and energy saving behaviour. Low Vision Coordinators and specialist volunteers will help those with sensory impairment to make use of technology to help them better manage their energy use

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Phase 1
Round 6
Location
United Kingdom
Grant award
£49,696
Project Name
Solihull Home Energy Advice Project

Supporting residents in vulnerable situations, Age UK Solihull will improve their knowledge and skills in energy and provide longer-term benefits to residents' health and wellbeing. 

This project will support clients accessing Community Advice Hubs with face to face energy advice, supporting all age groups and tenures, especially in North and Central Solihull. 500 unique households to be supported and each will receive an individually tailored plan of energy support and where necessary, onward referrals for support through wider Community Well-being partners.

Phase 1
Round 6
Charity
Community Advice and Law Service (CALS)
Location
United Kingdom
  • England
Grant award
£435,049
Project Name
Energy Wise

The project will offer comprehensive advice and support for energy customers in vulnerable situations by helping them to manage their energy accounts, budget effectively and enhance their income by securing benefits entitlements.

The service will be delivered by three new energy advisers providing information and training events, one-to-one advice. The advisers will also be trained as ‘Money Buddies’ to ensure clients have sound home budgeting skills.

The project will be delivered through a partnership with up to ten organisations across the city, serving communities that experience high

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The project will offer comprehensive advice and support for energy customers in vulnerable situations by helping them to manage their energy accounts, budget effectively and enhance their income by securing benefits entitlements.

The service will be delivered by three new energy advisers providing information and training events, one-to-one advice. The advisers will also be trained as ‘Money Buddies’ to ensure clients have sound home budgeting skills.

The project will be delivered through a partnership with up to ten organisations across the city, serving communities that experience high levels of economic disadvantage to ensure good referral networks are established.

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Phase 1
Round 6
Charity
Maryhill Housing
Location
United Kingdom
  • Scotland
Grant award
£148,191
Project Name
Energy Saving in North West Glasgow

Maryhill Housing and Queens Cross Housing Association will provide an energy advice service to over 10,000 households across North West Glasgow.  They will employ two energy advisors who will support residents to save energy and reduce their bills.

Energy advice will be offered through drop in surgeries, individual appointments (home visits where appropriate), educational demonstrations, YouTube videos and community events.

 

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