Close

Funded Energy Redress Projects

Since the Energy Redress Scheme launched Phase One of the scheme in 2018, Energy Saving Trust has awarded over £150 million to fund nearly 660 projects across England, Scotland and Wales. These grants have enabled organisations to deliver projects that help energy consumers in vulnerable situations to save energy and money in their homes and to live warmer, more comfortable lives. Phase Two of the scheme launched in May 2022.

To find out more about the projects we have funded, see the full list, which can be filtered.

You can also find specific case studies of some of the funded projects here.

Full list of projects

This is a complete list of successfully funded Energy Redress Scheme projects since 2018.

Phase 2
  • Round 9
Round 9
Charity
Whitley Bay Big Local
Location
United Kingdom
  • England
Grant award
£48,805
Project Name
Draught Includers

The project aims to support vulnerable people in the community, to keep their properties warm and their bills under control. The project will work closely with a network of over fifteen community based organisations who provide support to vulnerable people. 

As part of the project, an advisor will visit these community based organisations to offer advice and support to people, as well as upskill volunteers and staff so they can provide support. Advice will include information to help people understand their bills, energy usage, and actions to reduce day to day costs. During their community

Read more...

The project aims to support vulnerable people in the community, to keep their properties warm and their bills under control. The project will work closely with a network of over fifteen community based organisations who provide support to vulnerable people. 

As part of the project, an advisor will visit these community based organisations to offer advice and support to people, as well as upskill volunteers and staff so they can provide support. Advice will include information to help people understand their bills, energy usage, and actions to reduce day to day costs. During their community outreach, the advisor will also demonstrate home improvement items, such as radiator heat-keepers and LED lightbulbs, and distribute small measures tailored to people's needs. Where people are too vulnerable or not equipped with the skills to install the small measures, they will offer home visits to ensure items are installed safely and correctly.

Telephone support will also be offered to particularly vulnerable households, for support with resolving energy bill problems and accessing additional support services.

Read less...
Phase 2
  • Round 9
Round 9
Charity
Citizens Advice Brighton & Hove
Location
United Kingdom
  • England
Grant award
£527,684
Project Name
Energyworks

This project is a partnership between Citizens Advice Brighton & Hove and Brighton & Hove Energy Services Coop to help all city residents in fuel poverty with free and impartial energy advice. Advice will be delivered through a central telephone number, email, drop-in sessions at Hove Town Hall, and via community outreach workshops.

The project will also undertake home visits to people who have limited capacity to operate the energy equipment in their home to keep warm including fitting energy saving measures to support their warmth and health. Connect households to energy related grants

Read more...

This project is a partnership between Citizens Advice Brighton & Hove and Brighton & Hove Energy Services Coop to help all city residents in fuel poverty with free and impartial energy advice. Advice will be delivered through a central telephone number, email, drop-in sessions at Hove Town Hall, and via community outreach workshops.

The project will also undertake home visits to people who have limited capacity to operate the energy equipment in their home to keep warm including fitting energy saving measures to support their warmth and health. Connect households to energy related grants available to them via other charities, the council and the government. Work with tenants, landlords and, agents to improve their knowledge of measures they can undertake to improve the energy efficiency and reduce damp and mould for the benefit of their tenants’ health. 

Read less...
Phase 2
  • Round 9
Round 9
Charity
East End Citizens Advice Bureaux
Location
United Kingdom
  • England
Grant award
£491,099
Project Name
EastEnd Energy Advice & Empowerment Project

The project aims to help householders in Hackney, Newham and Tower Hamlets, gain access to energy advice and support efficiently, as well as increase their knowledge, skills and resources relating to energy issues. They will engage with low-income and vulnerable hard to reach households, and frontline professionals to enable energy education to reach all levels. 

The project will provide 1-1 energy advice (via telephone, home visits, and community events) for vulnerable families and/or households who need urgent support with solving their energy issues. Through outreach work, they will also

Read more...

The project aims to help householders in Hackney, Newham and Tower Hamlets, gain access to energy advice and support efficiently, as well as increase their knowledge, skills and resources relating to energy issues. They will engage with low-income and vulnerable hard to reach households, and frontline professionals to enable energy education to reach all levels. 

The project will provide 1-1 energy advice (via telephone, home visits, and community events) for vulnerable families and/or households who need urgent support with solving their energy issues. Through outreach work, they will also engage with various partners including schools, children centres/family hubs, local authorities, housing associations, and GPs, to deliver quarterly face to face pop up energy information sessions in the community.

Read less...
Phase 2
  • Round 9
Round 9
Charity
Northumbrian Citizens Advice Bureau
Location
United Kingdom
  • England
Grant award
£381,249
Project Name
Supporting the most vulnerable in Northumberland

The project aims to tackle fuel poverty and health inequalities in Northumberland’s most deprived communities by offering targeted, high-quality energy advice and support. Building on a previously funded project, they will continue providing vulnerable households with life-changing advice and guidance on managing energy bills, addressing fuel debt, accessing available grants, and improving home energy efficiency.

Additionally, they will offer impartial advice on retrofit options, helping families adopt sustainable, low-carbon technologies to reduce their energy costs and improve their homes. Th

Read more...

The project aims to tackle fuel poverty and health inequalities in Northumberland’s most deprived communities by offering targeted, high-quality energy advice and support. Building on a previously funded project, they will continue providing vulnerable households with life-changing advice and guidance on managing energy bills, addressing fuel debt, accessing available grants, and improving home energy efficiency.

Additionally, they will offer impartial advice on retrofit options, helping families adopt sustainable, low-carbon technologies to reduce their energy costs and improve their homes. The project will work closely with the local authority, community organisations, healthcare settings, schools and GPs, as well as local housing authorities to reach those most in need. This holistic approach will ensure that low-income families and elderly residents receive comprehensive support, from practical energy advice to information on available funding for retrofitting. 

Read less...
Phase 1
  • Round 9
Round 9
Charity
Marches Energy Agency
Location
United Kingdom
  • England
Grant award
£254,461
Project Name
Warmer Derby & Derbyshire 2 - extension

Warmer Derby & Derbyshire 2 will build on our local, independent energy advice service, providing basic energy advice, more intensive support for complex problems around high energy costs/ billing issues/ debt/ income maximisation via an experienced, qualified and independent energy advisor or benefits assessor.   

Phase 2
  • Round 9
Round 9
Charity
Citizens Advice County Durham
Location
United Kingdom
  • England
Grant award
£300,455
Project Name
Energy: Advice, Engagement, Support

The project will provide energy focused advice, information sessions and support to vulnerable residents in County Durham. 

They will aim to reach people who may not routinely contact Citizens Advice for help, by attending the 'Warm Hubs' and foodbanks to support those who cannot stay warm at home. They will provide advice on energy saving, understanding heating controls, and cost saving measures. Signposting households to their in-house advisers, to ensure a holistic approach is taken to advice.

The project will deliver home visits, casework, and advice on reducing consumption and maximising

Read more...

The project will provide energy focused advice, information sessions and support to vulnerable residents in County Durham. 

They will aim to reach people who may not routinely contact Citizens Advice for help, by attending the 'Warm Hubs' and foodbanks to support those who cannot stay warm at home. They will provide advice on energy saving, understanding heating controls, and cost saving measures. Signposting households to their in-house advisers, to ensure a holistic approach is taken to advice.

The project will deliver home visits, casework, and advice on reducing consumption and maximising the benefit of home heating devices. They will support with energy disputes, grant applications, benefit entitlement, and referrals for debt advice.

They will also work with key partners and stakeholders to ensure they have the tools to signpost and inform the public of the support available.

Read less...
Phase 2
  • Round 9
Round 9
Charity
FEL Scotland (Forth Environment Link)
Location
United Kingdom
  • Scotland
Grant award
£353,958
Project Name
COMMUNITY ENERGY EMPOWERMENT PROGRAM (CEEP)

The project will support vulnerable communities in Forth Valley and Loch Lomond and Trossachs National Park by delivering practical, energy-saving solutions that directly address fuel poverty. Through targeted awareness and engagement activities, energy advice sessions, and the development of energy-saving plans, the project will provide immediate relief to those at risk.

Local Energy Officers and Volunteer Energy Activators will work directly with individuals, ensuring support is tailored and accessible. A Community Energy Skills Academy will empower residents with skills in energy efficiency

Read more...

The project will support vulnerable communities in Forth Valley and Loch Lomond and Trossachs National Park by delivering practical, energy-saving solutions that directly address fuel poverty. Through targeted awareness and engagement activities, energy advice sessions, and the development of energy-saving plans, the project will provide immediate relief to those at risk.

Local Energy Officers and Volunteer Energy Activators will work directly with individuals, ensuring support is tailored and accessible. A Community Energy Skills Academy will empower residents with skills in energy efficiency and will offer training and tools to community groups, addressing the needs of energy consumers in vulnerable situations and providing practical, long-term energy solutions.

The project will also demonstrate sustainable energy practices through community energy partnerships, ensuring that where communities share similar issues, they can be supported to work collaboratively on energy solutions. 

Read less...
Phase 2
  • Round 9
Round 9
Charity
PEC Trust
Location
United Kingdom
  • England
Grant award
£293,033
Project Name
Future Fit Homes for Ready Prospectors

This is a pioneering project that employs an innovative, market-segmented research approach to accelerate self-funded domestic retrofitting in Plymouth. It targets a key market segment, known as Ready Prospectors; a highly motivated group with values aligned to retrofitting but who are significantly underserved by existing services.

This group is essential to upscaling retrofit as they are likely to be encountering important trigger points for retrofitting such as buying new homes, having children or inheriting money. To mobilise this group, the project will work with specialist behaviour

Read more...

This is a pioneering project that employs an innovative, market-segmented research approach to accelerate self-funded domestic retrofitting in Plymouth. It targets a key market segment, known as Ready Prospectors; a highly motivated group with values aligned to retrofitting but who are significantly underserved by existing services.

This group is essential to upscaling retrofit as they are likely to be encountering important trigger points for retrofitting such as buying new homes, having children or inheriting money. To mobilise this group, the project will work with specialist behaviour change PR consultants, and evaluation specialists. Together, they'll utilise a Theory of Change model to co-design and develop retrofit service toolkits that address the group's unique psychological, financial, and practical barriers to retrofit, resulting in home energy improvements. 

The project is designed across three phases, with learning and insights feeding into service design at each stage, culminating in a final test of retrofit toolkits and online resources. By the end of the project, they will have created a vital online resource – the Plymouth Retrofit Hub, for the self-funded retrofit market. This will include case studies, links to trusted installers and contractors, and easy access to their retrofit advisor services. The project has wide-reaching implications for the sector; learning  will be widely disseminated through a webinar offer, evaluation reports and videos. 

Read less...
Phase 2
  • Round 9
Round 9
Charity
Age Cymru Powys
Location
United Kingdom
  • Wales
Grant award
£168,672
Project Name
Catrefi Cynnes Plus Energy Roadshow Powys

This project will provide free Home Energy Checks and energy advice to older residents in Powys. A mobile energy roadshow van will reach rural pensioners impacted by location-based vulnerability. Energy roadshows will be delivered in over 170 rural communities across Powys, providing energy advice, distributing energy-saving equipment, engaging with pensioners in underserved areas. 

Home-based installations of simple energy-saving measures are urgently needed for vulnerable Powys pensioners unable to increase the energy efficiency of their home themselves, and who cannot access assistance due

Read more...

This project will provide free Home Energy Checks and energy advice to older residents in Powys. A mobile energy roadshow van will reach rural pensioners impacted by location-based vulnerability. Energy roadshows will be delivered in over 170 rural communities across Powys, providing energy advice, distributing energy-saving equipment, engaging with pensioners in underserved areas. 

Home-based installations of simple energy-saving measures are urgently needed for vulnerable Powys pensioners unable to increase the energy efficiency of their home themselves, and who cannot access assistance due to lack of services. Home Energy Officers will conduct Home Energy Checks in the homes of pensioners in greatest need, installing simple energy-saving equipment and providing personalised energy advice.

Read less...
Phase 2
  • Round 9
Round 9
Charity
Citizens Advice LeicesterShire
Location
United Kingdom
  • England
Grant award
£164,919
Project Name
Leicestershire Energy Advice Service (LEAS)

The project aims to improve wellbeing and confidence for vulnerable energy consumers by providing advice and referrals to mitigate the impact of energy costs. The project will support people to manage their bills, fix energy arrears, access fuel vouchers, and advise on fuel options, available tariffs and grants where possible.

This project will build on the successes of a previously funded project, to expand and cover both the city and county area, working with over 800 households.     

After providing direct support to households, they will signpost them to ongoing energy budgeting support

Read more...

The project aims to improve wellbeing and confidence for vulnerable energy consumers by providing advice and referrals to mitigate the impact of energy costs. The project will support people to manage their bills, fix energy arrears, access fuel vouchers, and advise on fuel options, available tariffs and grants where possible.

This project will build on the successes of a previously funded project, to expand and cover both the city and county area, working with over 800 households.     

After providing direct support to households, they will signpost them to ongoing energy budgeting support advice to make a tangible long term difference to how people manage their finances into the future. 

Read less...
Filters

We're here for you

Contact our team for more information about how we help Charities, Community Interest Companies, Co-operative Societies and Community Benefit Societies.

Contact us