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Funded Energy Redress Projects

Since the Energy Redress Scheme launched Phase One of the scheme in 2018, Energy Saving Trust has awarded over £213 million to fund nearly 790 projects across England, Scotland and Wales. These grants have enabled organisations to deliver projects that help energy consumers in vulnerable situations to save energy and money in their homes and to live warmer, more comfortable lives. Phase Two of the scheme launched in May 2022.

To find out more about the projects we have funded, see the full list, which can be filtered.

You can also find specific case studies of some of the funded projects here.

Full list of projects

This is a complete list of successfully funded Energy Redress Scheme projects since 2018.

Phase 2
  • Round 12
Round 12
Charity
Citizens Advice Diss, Thetford and District
Location
United Kingdom
  • England
Grant award
£469,439
Project Name
Wise & Warm: Norfolk & Suffolk

The project aims to provide vulnerable households with the knowledge and confidence to manage their energy use, reduce costs, and stay warm. They will guide households through practical energy-saving actions and provide them with simple measures they can install at home. Accredited energy advice will be delivered through the phone, email and face-to-face at two Citizens Advice offices and twelve outreach locations.

The team will support households to understand their bills and heating systems, help clients to resolve disputes with energy providers, and access emergency fuel top-up vouchers

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The project aims to provide vulnerable households with the knowledge and confidence to manage their energy use, reduce costs, and stay warm. They will guide households through practical energy-saving actions and provide them with simple measures they can install at home. Accredited energy advice will be delivered through the phone, email and face-to-face at two Citizens Advice offices and twelve outreach locations.

The team will support households to understand their bills and heating systems, help clients to resolve disputes with energy providers, and access emergency fuel top-up vouchers. They will also offer advice on maximising the benefits of time of day tariffs, solar panels and air source heat pumps.

Alongside delivering energy advice via the phone and emails, they will also attend and hold events offering small giveaways such as radiator keys to open up conversations around energy issues. 

Using Charis as their distribution partner, they will provide crisis funding for credit meter clients facing hardship as well as essential items to help people stay warm and safe at home during periods of energy crisis. Recognising that many in their area have wood-burning stoves and older boilers, they'll distribute carbon monoxide alarms alongside CO safety advice.

Their easy-to-read energy advice guides along with training for staff of partner organisations, volunteers and frontline workers will enable them to cascade knowledge and reach the most isolated and vulnerable residents. 

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Phase 2
  • Round 12
Round 12
Charity
Cyngor ar Bopeth Gwynedd Citizens Advice
Location
United Kingdom
  • Wales
Grant award
£189,198
Project Name
Energy casework in Conwy and Gwynedd

Together, Citizens Advice Conwy Gwynedd cover 20% of Wales and a vast rural area. Many residents are vulnerable, with high fuel poverty rates (23% in Gwynedd), hard to heat homes, and households living on low incomes.

Two Energy Caseworkers will deliver high quality, face-to-face bilingual advice on complex energy issues to more than 500 energy consumers in vulnerable situations. Providing face-to-face advice will ensure they reach digitally excluded older and vulnerable residents.

They will also offer warm packs, and energy efficiency talks to energy consumers in vulnerable situations.

Phase 1
  • Round 13
Round 13
Charity
Positive Action in Housing
Location
United Kingdom
  • Scotland
Grant award
£83,664
Project Name
Stay Warm Go Green

Stay Warm Go Green is a multi-faceted Energy advice service for BAME/Refugee communities offering targeted multi-lingual Energy saving advice and support, energy awareness workshops, new tenants information pack and distribution of small energy saving measures delivered by a team of qualified Multilingual Energy officers and Community Energy Champions. 

Phase 2
  • Round 13
Round 13
Charity
Community Ventures (Middlesbrough) Ltd
Location
United Kingdom
  • England
Grant award
£348,532
Project Name
CVL Thermal Comfort Project

The project aims to empower vulnerable residents in East Middlesbrough by addressing significant energy inefficiencies in homes across the community. Creating a lasting impact on household comfort, financial resilience, and overall community wellbeing.

They will utilise innovative thermal imaging technology to identify heat loss, insulation gaps, draughts, cold spots, condensation, and ventilation issues within homes. By initially mapping a selection of representative houses from the three predominant housing types within the community, they will rapidly generate a scalable blueprint of

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The project aims to empower vulnerable residents in East Middlesbrough by addressing significant energy inefficiencies in homes across the community. Creating a lasting impact on household comfort, financial resilience, and overall community wellbeing.

They will utilise innovative thermal imaging technology to identify heat loss, insulation gaps, draughts, cold spots, condensation, and ventilation issues within homes. By initially mapping a selection of representative houses from the three predominant housing types within the community, they will rapidly generate a scalable blueprint of practical, cost-effective solutions suitable for wider implementation.

The project will deliver direct interventions, such as draught excluders, insulation enhancements, and ventilation improvements, providing tangible, immediate benefits to residents. Alongside these measures, they will run tailored community workshops and home visits to offer targeted, practical advice and education, empowering residents to sustainably reduce their energy costs and improve their living conditions.

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Phase 2
  • Round 13
Round 13
Charity
South Seeds
Location
United Kingdom
  • Scotland
Grant award
£274,962
Project Name
Support for Fuel-poor Households in Govanhill

This project will expand capacity for a well-established and trusted energy advice service providing essential support to residents who are struggling with energy-related issues. The team of advisors support households to resolve meter problems, access financial support, and use energy more efficiently. Their work has significant financial impact for the communities they serve from their high street shop with pre-booked appointments, others with urgent emergencies, and many seeking quick advice. 

Govanhill’s housing stock is old and draughty, leading to high heating costs, with renting causing

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This project will expand capacity for a well-established and trusted energy advice service providing essential support to residents who are struggling with energy-related issues. The team of advisors support households to resolve meter problems, access financial support, and use energy more efficiently. Their work has significant financial impact for the communities they serve from their high street shop with pre-booked appointments, others with urgent emergencies, and many seeking quick advice. 

Govanhill’s housing stock is old and draughty, leading to high heating costs, with renting causing recurring problems for tenants. The project will support households facing additional vulnerabilities, such as limited English, poor health, or young children. To meet these challenges, South Seeds has strengthened their partnership with the local housing association, now working from their base two days a week to engage directly with tenants disconnected from gas.

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Phase 2
  • Round 13
Round 13
Charity
Repowering Limited
Location
United Kingdom
  • England
Grant award
£483,735
Project Name
Community Current: Scaling Community Energy

This project will accelerate the growth of the UK community energy sector by developing an open-source suite of digital tools that streamline operations, reduce administrative burden, and strengthen community engagement. 

Community energy is recognised by government as a vital driver of clean energy supply and reduced household bills, with the Community Energy Strategy forecasting capacity to supply energy to over one million homes. Realising this potential will require new forms of sector-wide infrastructure and support. Repowering London and Sharenergy, two of the UK’s most experienced

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This project will accelerate the growth of the UK community energy sector by developing an open-source suite of digital tools that streamline operations, reduce administrative burden, and strengthen community engagement. 

Community energy is recognised by government as a vital driver of clean energy supply and reduced household bills, with the Community Energy Strategy forecasting capacity to supply energy to over one million homes. Realising this potential will require new forms of sector-wide infrastructure and support. Repowering London and Sharenergy, two of the UK’s most experienced community energy support organisations, are co-developing a fundraising and membership platform, a solar billing operations platform, and education and engagement dashboards. 

Early prototypes are now at minimum viable product stage, and this funding will support advancing them to minimum lovable product: robust, user-friendly, and resilient systems no longer reliant on frequent technical input. All modules will be released under an open-source licence, ensuring they are free and adaptable across the sector. 

Alongside technical development, the team will deliver training, sector engagement, and piloted workshops in schools and community sites, creating pathways for wider participation and learning. By combining efficiency, open access, and education, Community Current will help community energy groups scale, empower communities, and deliver affordable, clean, community-owned energy across the UK.

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Phase 2
  • Round 13
Round 13
Charity
Age Cymru Gwynedd a Môn
Location
United Kingdom
  • Wales
Grant award
£82,667
Project Name
Cefnogi Cynhesrwydd

This project is a targeted initiative to tackle fuel poverty and improve energy efficiency for older people in Gwynedd, Anglesey, and Conwy. Many of whom live alone, on low incomes, or in rural off-gas areas—facing high energy costs, cold homes, and barriers to accessing help.  

Through bilingual home visits, community outreach, and telephone support, trained Energy Advisors will provide personalised guidance on energy use, bill management, and access to grants and supplier schemes. They will also install simple, effective measures such as LED bulbs, draught excluders, and radiator reflectors

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This project is a targeted initiative to tackle fuel poverty and improve energy efficiency for older people in Gwynedd, Anglesey, and Conwy. Many of whom live alone, on low incomes, or in rural off-gas areas—facing high energy costs, cold homes, and barriers to accessing help.  

Through bilingual home visits, community outreach, and telephone support, trained Energy Advisors will provide personalised guidance on energy use, bill management, and access to grants and supplier schemes. They will also install simple, effective measures such as LED bulbs, draught excluders, and radiator reflectors to deliver immediate warmth and savings.  

A network of locally recruited Community Energy Champions—older volunteers trained in basic energy advice—will extend their reach and provide peer-to-peer support, increasing trust and engagement in harder-to-reach communities.  

Over the project’s lifetime, they aim to directly support at least 500 older people, help 150 to secure financial support, and distribute over 1,000 energy-saving items. This will lead to measurable reductions in fuel bills, improved home comfort, and increased confidence in managing energy use.  

By combining practical help, personalised advice, and a bilingual, community-led approach, the project will deliver lasting benefits for individuals and create a model that can be replicated in other rural, ageing communities across Wales  

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Phase 2
  • Round 13
Round 13
Charity
FISCUS North Limited
Location
United Kingdom
  • England
Grant award
£253,127
Project Name
Warm Up Sunderland

They aim to reduce fuel poverty, change energy-related behaviours and improve energy efficiency in Sunderland’s coldest and poorest homes, by delivering targeted energy-saving advice and support to 2,500 residents. The project will work within high-risk, deprived areas, with limited access to specialised services and fill critical gaps in local energy advice and fuel poverty support.

The team will provide households with immediate one-to-one energy saving advice and support, alongside advocacy necessary to overcome acute difficulties with energy bills, longer-term resilience to withstand

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They aim to reduce fuel poverty, change energy-related behaviours and improve energy efficiency in Sunderland’s coldest and poorest homes, by delivering targeted energy-saving advice and support to 2,500 residents. The project will work within high-risk, deprived areas, with limited access to specialised services and fill critical gaps in local energy advice and fuel poverty support.

The team will provide households with immediate one-to-one energy saving advice and support, alongside advocacy necessary to overcome acute difficulties with energy bills, longer-term resilience to withstand ongoing pressures to pay energy bills and additional support for people with more complex needs. 

Advice will be provided from the organisation's centre, and via outreach activity at local foodbanks and the Sunderland Bangladesh International Centre.

They will also develop robust referral pathways to support vulnerable clients via the provision of energy advice, fuel poverty advice, access to free energy efficiency measures, and crisis support.    

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Phase 2
  • Round 13
Round 13
Charity
the Environment Centre
Location
United Kingdom
  • England
Grant award
£284,290
Project Name
Energy Casework Service

This project aims to increase accessibility of tEC's well-established affordable warmth services by strengthening and consolidating relationships with surrounding health and social care organisations and increasing advisor capacity to manage more complex cases. The project will provide in-depth casework support for clients in vulnerable situations at risk of fuel poverty in Hampshire.

The project will develop and evaluate new and existing referral pathways while delivering professional development opportunities among surrounding agencies. Working in partnership to identify often complex, urgent

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This project aims to increase accessibility of tEC's well-established affordable warmth services by strengthening and consolidating relationships with surrounding health and social care organisations and increasing advisor capacity to manage more complex cases. The project will provide in-depth casework support for clients in vulnerable situations at risk of fuel poverty in Hampshire.

The project will develop and evaluate new and existing referral pathways while delivering professional development opportunities among surrounding agencies. Working in partnership to identify often complex, urgent cases, the project will expand the provision of person-centred energy support, enabling the team to focus on longer term sustainable outcomes for clients such as energy efficiency home improvements.

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Phase 2
  • Round 13
Round 13
Charity
https://rvenergy.org.uk/
Location
United Kingdom
  • England
Grant award
£461,480
Project Name
Fairer Warmth Retrofit Record

This project aims to deliver long-term benefits to Rossendale residents by enhancing understanding and uptake of home energy efficiency measures. Building on the widely adopted Fairer Warmth app created by project partner the Centre for Energy Equality, this project will develop an innovative new feature: a digital retrofit record and retrofit roadmap for each home. 

This project addresses the low uptake of retrofit measures by providing personalised, accessible, and evidence-based guidance. It will counter widespread misinformation and confusion surrounding energy efficiency by offering

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This project aims to deliver long-term benefits to Rossendale residents by enhancing understanding and uptake of home energy efficiency measures. Building on the widely adopted Fairer Warmth app created by project partner the Centre for Energy Equality, this project will develop an innovative new feature: a digital retrofit record and retrofit roadmap for each home. 

This project addresses the low uptake of retrofit measures by providing personalised, accessible, and evidence-based guidance. It will counter widespread misinformation and confusion surrounding energy efficiency by offering tailored advice based on property-specific data, including smart meter integration, EPCs, and user-reported information. 

Trained energy champions will ensure that digitally excluded and households in vulnerable situations can fully benefit from the app, offering in-person support with understanding the tool as well as grant eligibility.

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