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Funded Energy Redress Projects

Since the Energy Redress Scheme launched Phase One of the scheme in 2018, Energy Saving Trust has awarded over £213 million to fund nearly 790 projects across England, Scotland and Wales. These grants have enabled organisations to deliver projects that help energy consumers in vulnerable situations to save energy and money in their homes and to live warmer, more comfortable lives. Phase Two of the scheme launched in May 2022.

To find out more about the projects we have funded, see the full list, which can be filtered.

You can also find specific case studies of some of the funded projects here.

Full list of projects

This is a complete list of successfully funded Energy Redress Scheme projects since 2018.

Phase 2
  • Round 12
Round 12
Charity
Warrington Disability Partnership
Location
United Kingdom
  • England
Grant award
£432,065
Project Name
Energy Advice Support Service

The project will provide free, impartial and high-quality energy information, advice and practical support to those facing difficulties keeping warm and paying their energy bills. The team will predominantly support learning disabled adults and those with long term health conditions.

The service will be based at the Centre for Independent Living but will include a wide variety of outreach services, energy advice events and drop-ins; to reach the most vulnerable and those living in fuel poverty within the local community. 

They will work in partnership with volunteers from Warrington Community

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The project will provide free, impartial and high-quality energy information, advice and practical support to those facing difficulties keeping warm and paying their energy bills. The team will predominantly support learning disabled adults and those with long term health conditions.

The service will be based at the Centre for Independent Living but will include a wide variety of outreach services, energy advice events and drop-ins; to reach the most vulnerable and those living in fuel poverty within the local community. 

They will work in partnership with volunteers from Warrington Community Energy, as well as a wide range of statutory and third sector organisations with established connections, including Warrington Borough Council, Warrington CAB, Food Banks and local Housing Associations to reach vulnerable households in need of support. They will continue to develop new connections; thus increasing their reach and raising greater awareness of the service. This will be supported through their extensive community engagement programme, which includes their annual ‘Disability Awareness Day’, the world’s largest pan-disability voluntary-led exhibition with over 25,000 visitors. 

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Phase 2
  • Round 12
Round 12
Charity
West Devon Community & Voluntary Services
Location
United Kingdom
  • England
Grant award
£167,877
Project Name
Warmer Healthier Homes SW Devon

This project builds on a previously funded project to provide high quality, in-depth energy support to vulnerable householders in South West Devon. The project uses the insight and community connections of their partner organisations Tamar Energy Community and South Dartmoor Community Energy to reach vulnerable households with impactful home energy advice and support. 

Experienced energy advisors will deliver advice via home visits, freephone advice lines, and at community events. Attending these events is a key gateway to reaching those needing in-depth support via home visits and casework

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This project builds on a previously funded project to provide high quality, in-depth energy support to vulnerable householders in South West Devon. The project uses the insight and community connections of their partner organisations Tamar Energy Community and South Dartmoor Community Energy to reach vulnerable households with impactful home energy advice and support. 

Experienced energy advisors will deliver advice via home visits, freephone advice lines, and at community events. Attending these events is a key gateway to reaching those needing in-depth support via home visits and casework. They will also provide briefings to frontline professionals and volunteers to help generate referrals into the service. Utilising their strong referral network, households will also be referred to additional support services for small energy saving measures, larger capital energy saving programmes, and for other relevant advice and support e.g. benefits, debt advice, fuel vouchers.

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Phase 2
  • Round 13
Round 13
Charity
Citizens Advice North Lancashire
Location
United Kingdom
  • England
Grant award
£853,715
Project Name
Energy Matters Phase Two

The project aims to assist vulnerable residents in Lancaster and Preston Districts with advice and support when confronted with energy problems, to help them stay warm and safe in their homes. They will work in partnership with Preston Citizens Advice, and Green Rose CIC. 

Households will be referred into the service from community partners, internally within the organisations, and via outreach programmes. 

They will provide crisis support to residents seeking urgent help with energy problems; engaging vulnerable residents with energy issues, and delivering energy advice and support, including

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The project aims to assist vulnerable residents in Lancaster and Preston Districts with advice and support when confronted with energy problems, to help them stay warm and safe in their homes. They will work in partnership with Preston Citizens Advice, and Green Rose CIC. 

Households will be referred into the service from community partners, internally within the organisations, and via outreach programmes. 

They will provide crisis support to residents seeking urgent help with energy problems; engaging vulnerable residents with energy issues, and delivering energy advice and support, including the installation of energy saving devices. 

Creating long term solutions by supporting residents with energy debt problems, engaging with energy providers, and making referrals to retrofit grants and other support.

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Phase 2
  • Round 13
Round 13
Charity
Point and Sandwick Trust
Location
United Kingdom
  • Scotland
Grant award
£192,674
Project Name
Warmth Without Worry

The project aims to positively impact the wellbeing of households suffering from fuel rationing. By providing financial, physical and behavioural support, tailored to individual properties and circumstances.

They will assess the home for actual energy use vs modelled use, and provide energy support crisis grants tailored to the level of household need. With the provision of such financial assistance they aim to reduce fuel worry.

The team will also advise on heating use, ventilation, dehumidification and how to best manage these to avoid the harmful effects of mould. Where necessary they will

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The project aims to positively impact the wellbeing of households suffering from fuel rationing. By providing financial, physical and behavioural support, tailored to individual properties and circumstances.

They will assess the home for actual energy use vs modelled use, and provide energy support crisis grants tailored to the level of household need. With the provision of such financial assistance they aim to reduce fuel worry.

The team will also advise on heating use, ventilation, dehumidification and how to best manage these to avoid the harmful effects of mould. Where necessary they will also signpost to external agencies for additional advice (e.g. money advice, tariff advice, utility company dispute advice). 

The project will also provide physical interventions to tackle the effects, on building fabric, of fuel rationing (e.g. dehumidifiers, improved ventilation). 

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Phase 2
  • Round 13
Round 13
Charity
East Durham Trust
Location
United Kingdom
  • England
Grant award
£48,502
Project Name
East Durham Connected

This project will deliver targeted, face-to-face energy advice and support for households in vulnerable situations in East Durham. Led by East Durham Connected alongside Energising East Durham and key community hubs. 

Beneficiaries will be households at higher risk of harm from fuel poverty, disconnection, and cold homes due to multiple challenges, including substance misuse, complex mental health, and generational poverty.

The project will support private rental sector tenants with high utility debts, many in ex-colliery housing which is often poorly maintained, inefficient, and subject to

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This project will deliver targeted, face-to-face energy advice and support for households in vulnerable situations in East Durham. Led by East Durham Connected alongside Energising East Durham and key community hubs. 

Beneficiaries will be households at higher risk of harm from fuel poverty, disconnection, and cold homes due to multiple challenges, including substance misuse, complex mental health, and generational poverty.

The project will support private rental sector tenants with high utility debts, many in ex-colliery housing which is often poorly maintained, inefficient, and subject to rapid changes in ownership, with little accountability or investment.  

The funding will support specialist staff capacity to work intensively with 120 households with the most complex cases. Alongside this, 24 community-based sessions will widen access to advice, strengthen community links, and create lasting peer networks.

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Phase 2
  • Round 13
Round 13
Charity
Bristol Energy Cooperative
Location
United Kingdom
  • England
Grant award
£220,369
Project Name
Great Western Air Ambulance Charity Solar

The project is a community-owned renewable energy installation planned for the Great Western Air Ambulance Charity (GWAAC)’s airbase in Almondsbury, South Gloucestershire. 

The installation will consist of a ground-mounted solar installation expected to generate 5,616 MWh per year – enough to power over 1,500 homes. The project is being carefully designed to balance functionality with environmental sensitivity and visual screening, in keeping with the surrounding landscape, and will aim to significantly improve biodiversity at the site. As well as generating clean energy, the project will aim

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The project is a community-owned renewable energy installation planned for the Great Western Air Ambulance Charity (GWAAC)’s airbase in Almondsbury, South Gloucestershire. 

The installation will consist of a ground-mounted solar installation expected to generate 5,616 MWh per year – enough to power over 1,500 homes. The project is being carefully designed to balance functionality with environmental sensitivity and visual screening, in keeping with the surrounding landscape, and will aim to significantly improve biodiversity at the site. As well as generating clean energy, the project will aim to generate clear benefits for the local community. 

It is being developed by Bristol Energy Cooperative, a local and well-established community energy group which provides community benefits to Bristol and the surrounding area, in partnership with GWAAC. 

The project will be 100% community-owned and protected by an asset lock. Revenues will provide a modest return to member shareholders, many of whom live locally, and will provide community benefit funding which will be distributed in the form of grants and practical support in the local area. In this case, part of the revenues of the project will be channelled to support GWAAC’s life-saving emergency medical services in the region. 

Most of the power from the project will be exported to the grid. The possibility of a local supply club, whereby people living close to the project could buy the power generated and benefit from lower bills, will also be considered, subject to local interest and a more conducive regulatory environment.

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Phase 2
  • Round 13
Round 13
Charity
Citizens Advice Wokingham
Location
United Kingdom
  • England
Grant award
£139,396
Project Name
EnergyWise Wokingham

The project aims to support 1,040 vulnerable households in Wokingham with energy advice, and deliver 520 in-depth home visits and in-person appointments.

A mobile advice unit will provide advice to residents in rural areas. Whilst partnerships with local food banks and community groups, as well as integration with existing council support services, will ensure seamless referral pathways into the project.

Advice will include comprehensive home energy assessments, Priority Services Register enrolment for vulnerable customers, energy efficiency guidance and grant application support. Outcomes will

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The project aims to support 1,040 vulnerable households in Wokingham with energy advice, and deliver 520 in-depth home visits and in-person appointments.

A mobile advice unit will provide advice to residents in rural areas. Whilst partnerships with local food banks and community groups, as well as integration with existing council support services, will ensure seamless referral pathways into the project.

Advice will include comprehensive home energy assessments, Priority Services Register enrolment for vulnerable customers, energy efficiency guidance and grant application support. Outcomes will include sustained energy cost reductions, improved health outcomes for residents, and enhanced energy market engagement.

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Phase 2
  • Round 13
Round 13
Charity
Pure Leapfrog
Location
United Kingdom
  • England
Grant award
£365,094
Project Name
Energy Advice for Mortgage Prisoners

The project will deliver sensitive, tailored energy advice to mortgage prisoners (those stuck in expensive mortgage agreements who cannot take advantage of better rates in the market). This group shares a distinct and consistent vulnerability due to their financial exclusion.

In partnership with Mortgage Prisoners UK (the national advocacy body for this group), the project will develop appropriate materials and scripts, and train advisors to respond with care and empathy. Crucially, advice will be offered via an existing, trusted relationship with Mortgage Prisoners UK to ensure that

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The project will deliver sensitive, tailored energy advice to mortgage prisoners (those stuck in expensive mortgage agreements who cannot take advantage of better rates in the market). This group shares a distinct and consistent vulnerability due to their financial exclusion.

In partnership with Mortgage Prisoners UK (the national advocacy body for this group), the project will develop appropriate materials and scripts, and train advisors to respond with care and empathy. Crucially, advice will be offered via an existing, trusted relationship with Mortgage Prisoners UK to ensure that individuals feel safe, heard, and supported.

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Phase 2
  • Round 13
Round 13
Charity
Community Energy Scotland
Location
United Kingdom
  • Scotland
Grant award
£285,319
Project Name
Addressing Energy-Inequality through Community-led Local Markets

This project will work with three Hebridean island communities to establish innovative community-led local energy markets (LEMs) to tackle fuel poverty. 

LEMs have been successful elsewhere in the UK at tackling fuel poverty through reducing energy costs for local households. Despite significant interest from Scottish island and rural communities in LEMs, there are area-specific barriers to these, including limited access to smart meter installers, high travel costs, challenges with smart meter communications and local grid congestion. This project aims to address these barriers.

They will

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This project will work with three Hebridean island communities to establish innovative community-led local energy markets (LEMs) to tackle fuel poverty. 

LEMs have been successful elsewhere in the UK at tackling fuel poverty through reducing energy costs for local households. Despite significant interest from Scottish island and rural communities in LEMs, there are area-specific barriers to these, including limited access to smart meter installers, high travel costs, challenges with smart meter communications and local grid congestion. This project aims to address these barriers.

They will establish demonstrator LEMs in Raasay, Tiree and Barra & Vatersay. These will be “Energy Local Clubs” - a community-driven initiative that allows households and businesses to buy locally generated renewable energy at affordable rates. 

The team will resolve smart meter installation and operational challenges and train local installers. This will target off-gas grid areas reliant on storage heaters enabling them to access innovative tariffs to mitigate impacts of Radio Teleswitch (RTS) removal. 

They will also trial smart controlled heat pumps to enable households to access green heat at more affordable prices and collaborate with Distribution Network Operators (DNOs) to explore how LEMs can alleviate known network constraints and enable renewable energy connections. This will provide a route to market for future community-owned renewable energy generation. 

The project aims to create and maintain a legacy knowledge-sharing and capacity-building network for rural and island communities looking to establish LEMs in their area. 

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Phase 2
  • Round 13
Round 13
Charity
Community Links Scotland
Location
United Kingdom
  • Scotland
Grant award
£178,246
Project Name
West Dunbartonshire Energy Advice Service

This project aims to tackle fuel poverty and energy-related hardship across West Dunbartonshire by providing trusted, practical energy advice and advocacy to energy consumers in vulnerable situations.

Support will be available across all housing tenures and accessed through a wide network of local referral partners, ensuring they reach those most at risk of being overlooked, and that the service complements, rather than duplicates, existing provision.

Three experienced Energy Advisers will deliver tailored support to 1,000 households through 650 home visits, 45 community drop-ins, and remote

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This project aims to tackle fuel poverty and energy-related hardship across West Dunbartonshire by providing trusted, practical energy advice and advocacy to energy consumers in vulnerable situations.

Support will be available across all housing tenures and accessed through a wide network of local referral partners, ensuring they reach those most at risk of being overlooked, and that the service complements, rather than duplicates, existing provision.

Three experienced Energy Advisers will deliver tailored support to 1,000 households through 650 home visits, 45 community drop-ins, and remote appointments. They will also aim to resolve at least 300 cases of energy debt or disconnection risk. 

Home visits enable a person-centred approach and allow the team to observe how energy efficient a home is and where savings can be made. They will: explain bills and metering; optimise heating controls; support tariff queries; register customers on Priority Services Registers; negotiate with suppliers to resolve billing issues and reduce debt; secure hardship assistance where eligible; and provide practical tips and small, low-cost measures to help residents keep warm for less.  Outcomes will include lower energy costs, improved comfort and health, and stronger tenancy sustainability.   

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