Funded Energy Redress Projects

Grand Avenues and Hafan are two complementary, community-based initiatives working together to reduce fuel poverty, promote energy efficiency, and improve health outcomes for vulnerable households in Cardiff.

Grand Avenues supports individuals in temporary accommodation or unstable housing through trusted local relationships. Many of these individuals face digital exclusion, language barriers, and significant energy insecurity. The project provides tailored energy advice, fuel voucher support, and help accessing emergency grants—delivered through face-to-face outreach and local community partnerships. They aim to build confidence, trust, and awareness of energy rights in some of the most underserved communities. 

Hafan works upstream, embedding energy advice directly within the healthcare system. Operating through YourSpace social prescribing in Cardiff West and expanding to North and West Primary Care Clusters, Hafan supports patients whose health is negatively impacted by cold homes. Energy Advisors will provide bespoke advice, home assessments, and access to grants and low-carbon technologies—reducing hospital admissions and improving long-term well-being. 

Together, these projects create a seamless pathway of support for those most at risk—from immediate crisis intervention to longer-term energy efficiency improvements.

Their fully trained, experienced coaching team will provide bespoke energy saving advice through home visits to those most in need. 

Support will include showing residents how to take meter readings, understand their energy bills, and exploring ways of reducing their bills. They will also look around the home to identify energy-inefficient lightbulbs and check for draughts. The team will fit new energy saving measures at no cost to residents, helping to reduce energy usage and keep homes warm, for less.

Their coaches will help households to understand what they could save by changing behaviours whilst using appliances, alongside demonstrating how to effectively use their heating system. Return visits and remote support will be delivered to check in on progress.

They will also identify additional needs during their home visits, allowing for referrals to other service providers such as grants and debt support, to improve residents health and wellbeing.

This project builds on the successful delivery of a previously funded project, which aims to provide a free, impartial and expert energy advice service to consumers in vulnerable situations throughout Perth and Kinross. This is a popular and heavily subscribed service, supporting over 300 inquiries per month.

With continued funding, they will be able to support two full time energy advisors, one part time Project Manager, marketing, events, communications and relevant support services. Over two years, the team will provide free home energy advice to over 3,000 vulnerable households through advice surgeries (e.g. at food banks and warm spaces), telephone and email advice, factsheets (printed and online) and in-depth home energy surveys. 

Where required, they will also refer vulnerable clients to other services for further direct help, grants and other financial services and support, guiding them through any application processes.

They will support over 1,000 vulnerable households across Bradford with energy advice, practical support, and community-based engagement. An additional 1,800 residents will benefit through light-touch interventions via stalls, drop-ins, and brief advice engagements.  The project targets those most at risk of fuel poverty, including low-income households, people in poor-quality housing, digitally excluded residents, and minoritised communities.

Support will be delivered through:  

• 1,800 light-touch interactions 
• 600 face-to-face appointments at community venues 
• 600 phone or virtual advice sessions 
• 200 home energy visits, with full property assessments and reports 
• 24 multilingual community workshops
• 6 trained Volunteer Energy Champions for peer-led outreach  

Home visits will be carried out by trained field staff, who will assess heating systems, insulation, ventilation, and energy behaviour. A written report will inform tailored advice from trained energy advisors, who will support clients to access grants, switch tariffs, and install energy-saving measures.

To build local capacity, 10 advisors will be trained to City & Guilds Level 3 in Energy Awareness, supporting delivery and sustainability. The service will be delivered in partnership with Khidmat Centres to ensure linguistic and cultural reach, and supported by a robust monitoring and evaluation framework.

This will be a two-year community-based energy advice project to reduce fuel poverty and improve energy resilience alongside financial and emotional wellbeing for households in vulnerable situations across the Whiteinch and Scotstoun areas of Glasgow. 

A full-time energy advisor will offer tailored, in-depth energy advice and advocacy through a combination of drop-in sessions, appointments, home visits, telephone support, and community workshops. Trained volunteer energy champions will extend the project’s reach by sharing practical energy-saving tips.

The energy advice service will support those most at risk of fuel poverty, including (but not limited to): older adults, low-income families, people with disabilities or health conditions, and those experiencing digital or social exclusion. 

Appointments will be delivered from The Whiteinch Centre, a trusted local hub already used by residents for a wide range of support services including welfare rights, tenancy support, digital inclusion, employability, and community food provision. Workshops will cover topics such as understanding energy bills, using energy efficiently, and accessing support schemes such as Warm Home Discounts and Priority Services Register. 

The project will also work in partnership with Home Energy Scotland and other local organisations to ensure joined-up support and effective referrals.

This is a 100% community-owned large wind energy project with a maximum capacity of 12.8 MW, equivalent to 4.26% of Bath and North-East Somerset Council’s 2030 renewable energy capacity target. Currently, this is estimated to save 4,160 tonnes of CO2 per year. 

The project will be wholly owned by Bath and West Community Energy (BWCE). Project development will be supported by Empowered, who play a similar supporting role with many other community energy groups. Now the planning restrictions on wind are lifted, BWCE is keen to develop their first wind project. 

The team will trailblaze and disseminate their experience through BWCE’s role in Community Energy England and Empowered’s work with other groups. Many barriers remain, around planning consent and community engagement, making the development stage more resource intensive than solar projects. This is a strategically important project for the community energy sector to scale up wind deployment by increasing community benefit and consent.

The project aims to provide energy advice and support to 500 households in the neighbourhood of Cadder, through an accessible, responsive and collaborative community-based model. 

A full-time Energy Advisor will deliver hands-on support to households,  empowering residents with the knowledge and tools to manage their energy use more effectively. The service will be open to anyone in need, regardless of housing tenure, and will focus on practical solutions—reducing energy consumption, resolving fuel debt, and advocating with utility providers.

Advice will be delivered through a variety of channels including telephone calls, virtual calls, home visits, drop-in sessions at Cadder Community Hub and at community events.

Key areas of support will include:

• Helping residents use heating systems more efficiently.
• Offering guidance on energy-saving improvements.
• Explaining utility bills and usage.
• Supporting tariff switching where possible.
• Providing advocacy for those in debt or dispute with suppliers.

Working alongside internal teams and trusted local partners, the project will identify those most at risk and ensure a coordinated approach to energy advice.

This project will tackle fuel poverty and energy insecurity across Middlesbrough, Redcar and Cleveland by supporting 3,000 vulnerable households with accessible, community-based energy help. 

Locally, Middlesbrough and Redcar & Cleveland rank among the most deprived authorities in England, with child poverty rates exceeding 40%. This project offers a timely, strategic and scalable response to the cost-of-living crisis, protecting the most vulnerable while helping families to build resilience and improve quality of life.  

Energy advice will be offered through drop-in sessions at community hubs in Middlesbrough, pop-ups at Tees Valley events, and the organisation's free 0800 advice line.  Specialist face-to-face support will reach those most at risk, referred by local authorities, Citizens Advice, Cleveland Fire Service and other trusted partners. 

Support will range from energy efficiency advice and switching guidance to warm packs and tailored home energy assessments. They will also provide simple but effective measures such as radiator foils and blankets to help households reduce bills. This practical support will empower residents to stay warm, cut energy costs and safeguard health and wellbeing, particularly for those at risk of disconnection. 

This is a 12-month initiative providing free, impartial, and practical energy advice to refugee, asylum-seeking, and migrant households in vulnerable situations across West London boroughs including Hounslow, Hillingdon, Harrow, and Ealing. 

The project aims to reduce fuel poverty, improve energy efficiency, and build long-term resilience for households struggling with rising energy costs and complex energy markets. Many beneficiaries live in poor-quality housing, face language and digital barriers, and are unaware of available energy support schemes. Advisors will support 600 households to manage energy accounts, reduce consumption through behavioural change, and access grants. 

Advice will consist of one-to-one sessions, group workshops, and outreach delivered at Afghanistan and Central Asian Association’s Centre, community hubs, and local foodbanks. Workshops will cover energy efficiency, managing energy debt, carbon monoxide safety, and wellbeing and financial management. Delivery will be flexible, with sessions offered in person, by phone, and online to ensure accessibility. 

The team will partner with Citizens Advice and Groundwork London (Green Doctors) to refer for specialist support. The project aims to have lasting impact by improving financial resilience, reducing stress, and creating warmer, healthier homes for refugee and migrant families.

Community-owned wind turbines can be transformative, both for the environment and for local communities. They generate clean electricity cutting carbon emissions, and the income they produce can be used to reduce fuel poverty, improve energy efficiency in local homes, and support communities directly. 

The project team was central to developing the Lawrence Weston turbine in Bristol; the UK’s largest community-owned onshore wind project. It now supplies enough renewable power for thousands of homes and will generate a six-figure income each year. That funding is being reinvested into local carbon reduction schemes and enhanced community services.

They now plan to replicate this model across South Gloucestershire and North Somerset. Working with landowners and community energy groups, they have developed a pipeline of eight potential turbine sites, with four de-risked and ready to move forward. Together, these four sites represent over 32.7MW of generation capacity, saving thousands of tonnes of CO₂ annually and delivering millions of pounds of real direct benefit to local people over the coming years. 

Funding will support moving these projects forward through development and planning permission phases. This replicable programme cuts carbon, tackles fuel poverty, and ensures the benefits of net zero are shared fairly across our communities.