Funded Energy Redress Projects

Since the Energy Redress Scheme launched Phase One of the scheme in 2018, Energy Saving Trust has awarded over £213 million to fund nearly 790 projects across England, Scotland and Wales. These grants have enabled organisations to deliver projects that help energy consumers in vulnerable situations to save energy and money in their homes and to live warmer, more comfortable lives. Phase Two of the scheme launched in May 2022.

To find out more about the projects we have funded, see the full list, which can be filtered.

You can also find specific case studies of some of the funded projects here.

Full list of projects

This is a complete list of successfully funded Energy Redress Scheme projects since 2018.

Phase 2
  • Round 12
Round 12
Charity
Location
United Kingdom
  • England
Grant award
£266,394
Project Name
Warmer Homes for Northern Devon

This project will provide two Home Energy Advisor roles to deliver relevant, timely and comprehensive support to vulnerable energy consumers across Northern Devon. The project will support approximately 1,400 households with vulnerabilities due to health, disability, poverty, housing tenure, digital exclusion, language barriers or other needs. 

Support will be provided by phone, email, face-to-face at events and clinics, but will mostly be through home visits so as to get the best understanding of a households energy usage, the energy efficiency of their home, and make the most immediate and

This project will provide two Home Energy Advisor roles to deliver relevant, timely and comprehensive support to vulnerable energy consumers across Northern Devon. The project will support approximately 1,400 households with vulnerabilities due to health, disability, poverty, housing tenure, digital exclusion, language barriers or other needs. 

Support will be provided by phone, email, face-to-face at events and clinics, but will mostly be through home visits so as to get the best understanding of a households energy usage, the energy efficiency of their home, and make the most immediate and comprehensive impact.  

The funding will support outreach to local organisations (community and voluntary) to improve understanding of fuel poverty and its impacts on health and wellbeing and to strengthen the network of referrers into the project in an effort to identify and help the harder-to-reach struggling energy users. 

Through the project the team will further develop its advice delivery methodology, onward referral network, measurement and reporting systems, and communication of impact, and will share this learning and development outside the team.

Phase 2
  • Round 12
Round 12
Location
United Kingdom
  • England
Grant award
£158,000
Project Name
Energy Champions - Help for Elderly Persons

The project aims to provide energy saving advice and practical support to vulnerable older persons in acutely disadvantaged communities in North Liverpool, who are socially isolated and digitally excluded. 

Their Environmental Manager and Community Health Ambassadors will be trained to City & Guilds Level 3 in Energy Awareness. Up to 20 local older people will also be trained to become innovative 'Energy Ambassadors', helping to identify any neighbours or friends who are vulnerable to energy poverty. The project will engage with residents through Energy Ambassadors, partnership working

The project aims to provide energy saving advice and practical support to vulnerable older persons in acutely disadvantaged communities in North Liverpool, who are socially isolated and digitally excluded. 

Their Environmental Manager and Community Health Ambassadors will be trained to City & Guilds Level 3 in Energy Awareness. Up to 20 local older people will also be trained to become innovative 'Energy Ambassadors', helping to identify any neighbours or friends who are vulnerable to energy poverty. The project will engage with residents through Energy Ambassadors, partnership working, referrals, active outreach and their 3 existing Warm Hubs.

The project will deliver home visits to assess residents needs, their use of energy measures and how energy efficiency may be improved. Offering one to one support to help households implement specific energy efficiency measures in the home. Alongside signposting to access additional financial and welfare support. 

Phase 2
  • Round 13
Round 13
Location
United Kingdom
  • England
Grant award
£139,396
Project Name
EnergyWise Wokingham

The project aims to support 1,040 vulnerable households in Wokingham with energy advice, and deliver 520 in-depth home visits and in-person appointments.

A mobile advice unit will provide advice to residents in rural areas. Whilst partnerships with local food banks and community groups, as well as integration with existing council support services, will ensure seamless referral pathways into the project.

Advice will include comprehensive home energy assessments, Priority Services Register enrolment for vulnerable customers, energy efficiency guidance and grant application support. Outcomes will

The project aims to support 1,040 vulnerable households in Wokingham with energy advice, and deliver 520 in-depth home visits and in-person appointments.

A mobile advice unit will provide advice to residents in rural areas. Whilst partnerships with local food banks and community groups, as well as integration with existing council support services, will ensure seamless referral pathways into the project.

Advice will include comprehensive home energy assessments, Priority Services Register enrolment for vulnerable customers, energy efficiency guidance and grant application support. Outcomes will include sustained energy cost reductions, improved health outcomes for residents, and enhanced energy market engagement.

Phase 2
  • Round 13
Round 13
Charity
Location
United Kingdom
  • England
Grant award
£365,094
Project Name
Energy Advice for Mortgage Prisoners

The project will deliver sensitive, tailored energy advice to mortgage prisoners (those stuck in expensive mortgage agreements who cannot take advantage of better rates in the market). This group shares a distinct and consistent vulnerability due to their financial exclusion.

In partnership with Mortgage Prisoners UK (the national advocacy body for this group), the project will develop appropriate materials and scripts, and train advisors to respond with care and empathy. Crucially, advice will be offered via an existing, trusted relationship with Mortgage Prisoners UK to ensure that

The project will deliver sensitive, tailored energy advice to mortgage prisoners (those stuck in expensive mortgage agreements who cannot take advantage of better rates in the market). This group shares a distinct and consistent vulnerability due to their financial exclusion.

In partnership with Mortgage Prisoners UK (the national advocacy body for this group), the project will develop appropriate materials and scripts, and train advisors to respond with care and empathy. Crucially, advice will be offered via an existing, trusted relationship with Mortgage Prisoners UK to ensure that individuals feel safe, heard, and supported.

Phase 2
  • Round 13
Round 13
Location
United Kingdom
  • Scotland
Grant award
£285,319
Project Name
Addressing Energy-Inequality through Community-led Local Markets

This project will work with three Hebridean island communities to establish innovative community-led local energy markets (LEMs) to tackle fuel poverty. 

LEMs have been successful elsewhere in the UK at tackling fuel poverty through reducing energy costs for local households. Despite significant interest from Scottish island and rural communities in LEMs, there are area-specific barriers to these, including limited access to smart meter installers, high travel costs, challenges with smart meter communications and local grid congestion. This project aims to address these barriers.

They will

This project will work with three Hebridean island communities to establish innovative community-led local energy markets (LEMs) to tackle fuel poverty. 

LEMs have been successful elsewhere in the UK at tackling fuel poverty through reducing energy costs for local households. Despite significant interest from Scottish island and rural communities in LEMs, there are area-specific barriers to these, including limited access to smart meter installers, high travel costs, challenges with smart meter communications and local grid congestion. This project aims to address these barriers.

They will establish demonstrator LEMs in Raasay, Tiree and Barra & Vatersay. These will be “Energy Local Clubs” - a community-driven initiative that allows households and businesses to buy locally generated renewable energy at affordable rates. 

The team will resolve smart meter installation and operational challenges and train local installers. This will target off-gas grid areas reliant on storage heaters enabling them to access innovative tariffs to mitigate impacts of Radio Teleswitch (RTS) removal. 

They will also trial smart controlled heat pumps to enable households to access green heat at more affordable prices and collaborate with Distribution Network Operators (DNOs) to explore how LEMs can alleviate known network constraints and enable renewable energy connections. This will provide a route to market for future community-owned renewable energy generation. 

The project aims to create and maintain a legacy knowledge-sharing and capacity-building network for rural and island communities looking to establish LEMs in their area. 

Phase 2
  • Round 13
Round 13
Location
United Kingdom
  • Scotland
Grant award
£178,246
Project Name
West Dunbartonshire Energy Advice Service

This project aims to tackle fuel poverty and energy-related hardship across West Dunbartonshire by providing trusted, practical energy advice and advocacy to energy consumers in vulnerable situations.

Support will be available across all housing tenures and accessed through a wide network of local referral partners, ensuring they reach those most at risk of being overlooked, and that the service complements, rather than duplicates, existing provision.

Three experienced Energy Advisers will deliver tailored support to 1,000 households through 650 home visits, 45 community drop-ins, and remote

This project aims to tackle fuel poverty and energy-related hardship across West Dunbartonshire by providing trusted, practical energy advice and advocacy to energy consumers in vulnerable situations.

Support will be available across all housing tenures and accessed through a wide network of local referral partners, ensuring they reach those most at risk of being overlooked, and that the service complements, rather than duplicates, existing provision.

Three experienced Energy Advisers will deliver tailored support to 1,000 households through 650 home visits, 45 community drop-ins, and remote appointments. They will also aim to resolve at least 300 cases of energy debt or disconnection risk. 

Home visits enable a person-centred approach and allow the team to observe how energy efficient a home is and where savings can be made. They will: explain bills and metering; optimise heating controls; support tariff queries; register customers on Priority Services Registers; negotiate with suppliers to resolve billing issues and reduce debt; secure hardship assistance where eligible; and provide practical tips and small, low-cost measures to help residents keep warm for less.  Outcomes will include lower energy costs, improved comfort and health, and stronger tenancy sustainability.   

Phase 2
  • Round 13
Round 13
Location
United Kingdom
  • Scotland
Grant award
£89,748
Project Name
Shettleston Tollcross Energy Project - STEP

Building on the successful delivery of a previously funded project, they aim to prepare the community for a more sustainable, affordable future, by providing expert energy advice. The project will primarily focus on local high schools, especially school leavers, to equip them with the skills to manage energy costs, live sustainably, and avoid debt when moving into their first homes. 

Based at the Shettleston Hub and Tollcross Advice and Learning Centre, they provide free, practical energy advice. Working closely with housing associations and community services to reach low and no-income

Building on the successful delivery of a previously funded project, they aim to prepare the community for a more sustainable, affordable future, by providing expert energy advice. The project will primarily focus on local high schools, especially school leavers, to equip them with the skills to manage energy costs, live sustainably, and avoid debt when moving into their first homes. 

Based at the Shettleston Hub and Tollcross Advice and Learning Centre, they provide free, practical energy advice. Working closely with housing associations and community services to reach low and no-income households, offering one-to-one support, home visits, and community events.

Their energy advisor supports residents to cut costs, use energy efficiently, and communicate with suppliers. They also supply energy-saving equipment where needed and connect people with further support. Alongside partnering with a digital inclusion project to ensure people can manage accounts online and take control of bills.    

Phase 2
  • Round 13
Round 13
Location
United Kingdom
  • England
Grant award
£141,678
Project Name
Digital Tooling for Retrofit Case Management

NookCRM (https://nookcrm.com/) is an open-source case management system developed by Outlandish for community energy groups. Eleven organisations currently use it for energy advice and fuel poverty work. 

The private rented sector (PRS) faces major retrofit challenges: 55% of PRS homes are below EPC C and 24% are fuel poor. With tighter Minimum Energy Efficiency Standards due by 2030, pressures on landlords, tenants and delivery stakeholders will intensify. Billions invested through ECO4 and GBIS risk under-delivery, slowed by multi-party consents (landlords, tenants, freeholders), low trust

NookCRM (https://nookcrm.com/) is an open-source case management system developed by Outlandish for community energy groups. Eleven organisations currently use it for energy advice and fuel poverty work. 

The private rented sector (PRS) faces major retrofit challenges: 55% of PRS homes are below EPC C and 24% are fuel poor. With tighter Minimum Energy Efficiency Standards due by 2030, pressures on landlords, tenants and delivery stakeholders will intensify. Billions invested through ECO4 and GBIS risk under-delivery, slowed by multi-party consents (landlords, tenants, freeholders), low trust and fragmented communication. Currently no shared digital tool exists to coordinate this complexity, posing a major barrier for community energy groups delivering retrofit schemes. 

This project will enhance Nook to create the first open-source energy advice and PRS-capable retrofit CRM, enabling groups to deliver faster, fairer, more trusted retrofits for households in vulnerable situations. 

In partnership with Repowering London, Retrofit West and BHESCo they will co-design and pilot key innovations for PRS retrofit case management, supplier and installer management, and support for owner-occupied and advice-to-retrofit work. Repowering London will pilot the system in Newham, which has London’s highest PRS concentration, leveraging their council partnership. Functionality will also be available nationwide, maximising reach and impact. 

By working openly - sharing code and learning - this project positions NookCRM to become the trusted platform for community-led retrofit.

Phase 1
  • Round 13
Round 13
Location
United Kingdom
  • Scotland
Grant award
£83,664
Project Name
Stay Warm Go Green

Stay Warm Go Green is a multi-faceted Energy advice service for BAME/Refugee communities offering targeted multi-lingual Energy saving advice and support, energy awareness workshops, new tenants information pack and distribution of small energy saving measures delivered by a team of qualified Multilingual Energy officers and Community Energy Champions. 

Phase 2
  • Round 13
Round 13
Location
United Kingdom
  • England
Grant award
£348,532
Project Name
CVL Thermal Comfort Project

The project aims to empower vulnerable residents in East Middlesbrough by addressing significant energy inefficiencies in homes across the community. Creating a lasting impact on household comfort, financial resilience, and overall community wellbeing.

They will utilise innovative thermal imaging technology to identify heat loss, insulation gaps, draughts, cold spots, condensation, and ventilation issues within homes. By initially mapping a selection of representative houses from the three predominant housing types within the community, they will rapidly generate a scalable blueprint of

The project aims to empower vulnerable residents in East Middlesbrough by addressing significant energy inefficiencies in homes across the community. Creating a lasting impact on household comfort, financial resilience, and overall community wellbeing.

They will utilise innovative thermal imaging technology to identify heat loss, insulation gaps, draughts, cold spots, condensation, and ventilation issues within homes. By initially mapping a selection of representative houses from the three predominant housing types within the community, they will rapidly generate a scalable blueprint of practical, cost-effective solutions suitable for wider implementation.

The project will deliver direct interventions, such as draught excluders, insulation enhancements, and ventilation improvements, providing tangible, immediate benefits to residents. Alongside these measures, they will run tailored community workshops and home visits to offer targeted, practical advice and education, empowering residents to sustainably reduce their energy costs and improve their living conditions.

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