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Funded Energy Redress Projects

Since the Energy Redress Scheme launched Phase One of the scheme in 2018, Energy Saving Trust has awarded over £191 million to fund nearly 755 projects across England, Scotland and Wales. These grants have enabled organisations to deliver projects that help energy consumers in vulnerable situations to save energy and money in their homes and to live warmer, more comfortable lives. Phase Two of the scheme launched in May 2022.

To find out more about the projects we have funded, see the full list, which can be filtered.

You can also find specific case studies of some of the funded projects here.

Full list of projects

This is a complete list of successfully funded Energy Redress Scheme projects since 2018.

Phase 2
  • Round 10
Round 10
Charity
Citizens Advice Lincoln & Lindsey
Location
United Kingdom
  • England
Grant award
£241,161
Project Name
EnergyHelp

The project aims to support vulnerable households, to reduce bills, maximise income, tackle fuel poverty and financial hardship for the longer term. They will undertake a two-pronged approach; offering energy advice and information at events, alongside energy casework.

Advice and information will range from energy bills and tariffs, fuel options and switching methods, to smart meters and net zero. To ensure behavioural change and empower households to reduce their energy consumption.

Casework will also be provided for more complex energy issues including, income maximisation, financial

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The project aims to support vulnerable households, to reduce bills, maximise income, tackle fuel poverty and financial hardship for the longer term. They will undertake a two-pronged approach; offering energy advice and information at events, alongside energy casework.

Advice and information will range from energy bills and tariffs, fuel options and switching methods, to smart meters and net zero. To ensure behavioural change and empower households to reduce their energy consumption.

Casework will also be provided for more complex energy issues including, income maximisation, financial assistance towards energy bills, fuel vouchers, and accessing energy efficiency grants and schemes.

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Phase 2
  • Round 10
Round 10
Charity
Saltley Community Association
Location
United Kingdom
  • England
Grant award
£180,572
Project Name
Warm and well in East Birmingham

They aim to provide in-person energy saving advice to 1,000 households in deprived neighbourhoods across East Birmingham, to support households with reduced fuel bills, improved health and warmer homes.

Advice will be delivered through drop-in sessions at local venues (Women’s Enterprise Centre at Norton Hall; and Jet Shop, Alum Rock Road), telephone advice, and home visits. They will take referrals through word of mouth and a new website with an online booking calendar. 

Many of these households lack fluency in written English, making it difficult for them to assert their rights as consumers of

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They aim to provide in-person energy saving advice to 1,000 households in deprived neighbourhoods across East Birmingham, to support households with reduced fuel bills, improved health and warmer homes.

Advice will be delivered through drop-in sessions at local venues (Women’s Enterprise Centre at Norton Hall; and Jet Shop, Alum Rock Road), telephone advice, and home visits. They will take referrals through word of mouth and a new website with an online booking calendar. 

Many of these households lack fluency in written English, making it difficult for them to assert their rights as consumers of energy services. A large percentage of these families have household members with a variety of cold and damp related medical conditions, such as anxiety, depression, respiratory and circulatory conditions.  

The project aims to achieve measurable reductions in expenditure on fuel, and in greenhouse gas emissions, whilst also reducing the incidence of fuel poverty related stress and anxiety. 

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Phase 2
  • Round 10
Round 10
Charity
Marches Energy Agency
Location
United Kingdom
  • England
Grant award
£251,580
Project Name
Accessible Retrofit, Derby & Derbyshire

This project will stimulate accessible retrofit, working across tenures to provide expert and timely advice and support to households and landlords with stretched budgets, supporting them along their journey from interest to install. 

They aim to advise over 500 owner occupiers, primarily those with budgets of between £10 - £10,000, providing technical surveys in home, over the phone advice and support at key touchpoints. They will also provide carbon reduction recommendations for social and private landlords’ housing stock, covering 2,100 homes. 

The project will take a customer-first approach

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This project will stimulate accessible retrofit, working across tenures to provide expert and timely advice and support to households and landlords with stretched budgets, supporting them along their journey from interest to install. 

They aim to advise over 500 owner occupiers, primarily those with budgets of between £10 - £10,000, providing technical surveys in home, over the phone advice and support at key touchpoints. They will also provide carbon reduction recommendations for social and private landlords’ housing stock, covering 2,100 homes. 

The project will take a customer-first approach, understanding that cost saving and comfort are key priorities for most. Advice will cover carbon saving measures where there is a viable pathway to install. DIY workshops will train householders in measures such as draught proofing, and carry out airtightness testing for air source heat pumps.

The project will focus on ‘getting retrofit done’, celebrating successes and using viable local solutions, using low-cost technologies, and signposting available funding streams. 

They will develop local property typologies to allow replicable results, and expand a directory of installers with proven results in the county. A local media campaign will drive interest in the project and challenge common misconceptions that are forming barriers to uptake. Community Advocates will be trained to provide support in their locality and work with their growing team of retrofit specialists, providing a legacy of planned installs to accelerate the decarbonisation of homes as we approach 2030.

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Phase 2
  • Round 10
Round 10
Charity
PEC Renewables
Location
United Kingdom
  • England
Grant award
£238,975
Project Name
Plymouth Solar Pipeline Campaign

The project aims to accelerate the deployment of community renewables in and around Plymouth. To achieve this they will:

1. Launch a citywide campaign to scale up local adoption of solar PV by offering trusted advice and fostering conversations with consumers, installers, and other key stakeholders. 

2. Bring forward an investment ready pipeline of solar projects in and around the city. 

The project will develop community solar assets to reduce carbon emissions and  provide long-term income for future PEC work to support vulnerable and fuel poor households. The potential assets will be on a

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The project aims to accelerate the deployment of community renewables in and around Plymouth. To achieve this they will:

1. Launch a citywide campaign to scale up local adoption of solar PV by offering trusted advice and fostering conversations with consumers, installers, and other key stakeholders. 

2. Bring forward an investment ready pipeline of solar projects in and around the city. 

The project will develop community solar assets to reduce carbon emissions and  provide long-term income for future PEC work to support vulnerable and fuel poor households. The potential assets will be on a variety of non- domestic sites across the city and will be brought to a point of investment readiness, with a viable financial case, and relevant permissions secured.

Alongside 17 sites that have already been identified by the organisation, they will also seek to map additional sites for potential development. This mapping will provide a longer term pipe-line of opportunity.

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Phase 2
  • Round 10
Round 10
Charity
Act on Energy
Location
United Kingdom
  • England
Grant award
£1,072,080
Project Name
Warmth in Warwickshire and Worcestershire

This project builds upon the ambitious energy support they currently deliver across Worcestershire; extending their reach across two adjoining counties with fuel poverty rates significantly higher than the national average.

The project will increase its work with any households who are vulnerable to the persistent cost of living squeeze and keeping warm; paying particular focus to those households that are reliant on off gas heating or where digital exclusion is most acutely felt. 

They will work collaboratively with households to lower their energy consumption, save money and change energy

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This project builds upon the ambitious energy support they currently deliver across Worcestershire; extending their reach across two adjoining counties with fuel poverty rates significantly higher than the national average.

The project will increase its work with any households who are vulnerable to the persistent cost of living squeeze and keeping warm; paying particular focus to those households that are reliant on off gas heating or where digital exclusion is most acutely felt. 

They will work collaboratively with households to lower their energy consumption, save money and change energy related behaviours thus improving health and wellbeing outcomes for people with pre-existing cold and damp related medical conditions. Households will receive support over the phone, in the home and through intensive engagement activity across community settings. 

The project will also continue the uptake of grant funded retrofit programmes and securing referrals to strategic delivery partners; enabling holistic solutions that extend beyond the immediate energy related need. Aiming to develop longer-term energy resilient households who exhibit greater energy knowledge and skills including awareness of the benefit of low carbon technologies.

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Phase 2
  • Round 10
Round 10
Charity
Citizens Advice Gateshead
Location
United Kingdom
  • England
Grant award
£596,605
Project Name
Spectrum of Support

The project will provide support to vulnerable energy consumers across Gateshead, delivered through accessible high-quality advice, information and guidance, practical support, and education and training.

Advice will be provided across multiple channels in multiple locations, tailored according to household vulnerability, need and/or complexity of the issues faced by each household. Delivered as both one-off advice, and casework for more complex cases. 

The project will also deliver a series of energy roadshows by visiting large venues and spaces within the community to provide light touch

Read more...

The project will provide support to vulnerable energy consumers across Gateshead, delivered through accessible high-quality advice, information and guidance, practical support, and education and training.

Advice will be provided across multiple channels in multiple locations, tailored according to household vulnerability, need and/or complexity of the issues faced by each household. Delivered as both one-off advice, and casework for more complex cases. 

The project will also deliver a series of energy roadshows by visiting large venues and spaces within the community to provide light touch information and make people aware of their rights with suppliers. 

Working in partnership with 2 Way Tenancy Solutions CIC, they will provide intensive, in person support to the most vulnerable, preventing homelessness and enabling them to maintain their tenancies.  

Education and training on managing energy consumption, reducing costs and resolving common issues will be offered to groups, and third party organisations. Working with these organisations increases their knowledge of energy matters, empowering them to help their clients, cascading the knowledge, and supporting more consumers of Gateshead. 

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Phase 2
  • Round 10
Round 10
Charity
Stockton and District Advice & Information Service
Location
United Kingdom
  • England
Grant award
£73,750
Project Name
Warm `n Well

The project aims to provide comprehensive energy advice and support to vulnerable households, that will improve household energy efficiency, reduce their energy costs, and enable them to stay warm at home.

As well as working closely with health and social care agencies, the project will be promoted through the 60+ Warm Spaces that have been established in the Borough, many of which are open all year round. 

Advice and support will be provided on: 

  • maintaining a warm home through energy efficiency measures
  • reducing energy costs and securing the most affordable supply
  • resolution of problems with
Read more...

The project aims to provide comprehensive energy advice and support to vulnerable households, that will improve household energy efficiency, reduce their energy costs, and enable them to stay warm at home.

As well as working closely with health and social care agencies, the project will be promoted through the 60+ Warm Spaces that have been established in the Borough, many of which are open all year round. 

Advice and support will be provided on: 

  • maintaining a warm home through energy efficiency measures
  • reducing energy costs and securing the most affordable supply
  • resolution of problems with energy companies over bills or supply
  • dealing with energy debts
  • becoming a more confident energy consumer

The project will prioritise home visits and face to face appointments and will provide ongoing casework for complex energy problems.

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Phase 2
  • Round 11
Round 11
Charity
Age UK Bolton
Location
United Kingdom
  • England
Grant award
£210,693
Project Name
Energy Advice Service

In collaboration with Citizens Advice Bury & Bolton (CABB), the project will enhance their current energy advice services for residents in the borough of Bolton. Citizens Advice Bury & Bolton will provide energy advice to those experiencing fuel stress, while Age UK Bolton will specifically support individuals aged 50 and over. 

Phase 2
  • Round 11
Round 11
Charity
Community Action Northumberland
Location
United Kingdom
  • England
Grant award
£303,994
Project Name
Powering People

‘Powerless People’ was a short film produced in 2021, highlighting the plight of households in Northumberland currently living with no connection to the electricity grid – over 350 of them. The majority of these households rely on diesel generators to meet their basic electricity needs.

Through ‘Powering People,’ they aim to deliver a wraparound support service to off-grid households in Northumberland, increasing access to sustainable energy solutions and reducing reliance on diesel generators. This project will improve the quality of life for these households while demonstrating a scalable

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‘Powerless People’ was a short film produced in 2021, highlighting the plight of households in Northumberland currently living with no connection to the electricity grid – over 350 of them. The majority of these households rely on diesel generators to meet their basic electricity needs.

Through ‘Powering People,’ they aim to deliver a wraparound support service to off-grid households in Northumberland, increasing access to sustainable energy solutions and reducing reliance on diesel generators. This project will improve the quality of life for these households while demonstrating a scalable model for nationwide implementation in off-electricity grid areas. 

The project will:

  • Deliver direct benefits to future energy consumers currently not connected to a utility company including household energy audits, facilitating access to financial support and grid connection opportunities
  • Reduce carbon emissions from current diesel powered electricity generation
  • Produce carbon reduction assessments for clusters of off-grid properties as the basis for developing community-based energy solutions, creating long-term, sustainable energy access for these isolated communities
  • Use their evidence of issues and solutions to advocate for all off-electricity grid households along with enabling knowledge exchange and raising awareness of solution options
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Phase 2
  • Round 11
Round 11
Charity
KeyRing-Living Support Networks
Location
United Kingdom
  • England
Grant award
£99,205
Project Name
Time for TEA (Targeted Energy Advice)

This project will deliver energy saving advice and support to vulnerable residents, particularly those who are neurodivergent, those with mental health conditions, and those who struggle to use current services. Expertise and learning will be shared across their national organisation. 

They will provide face-to-face advice at home and in the community, where practical and appropriate advice will also be delivered online. Advice will focus on enabling people to make the changes and adaptations required to reduce their energy use and access more affordable options in the future, alongside crisis

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This project will deliver energy saving advice and support to vulnerable residents, particularly those who are neurodivergent, those with mental health conditions, and those who struggle to use current services. Expertise and learning will be shared across their national organisation. 

They will provide face-to-face advice at home and in the community, where practical and appropriate advice will also be delivered online. Advice will focus on enabling people to make the changes and adaptations required to reduce their energy use and access more affordable options in the future, alongside crisis support. 

The project will identify common gaps in knowledge among this cohort and create easy to read, bespoke resources which are more easily understood by the people they serve. These will be made available on their website and to other partnership organisations. 

In addition, they will train two further people to become energy advisors gaining the City and Guilds Level 3 qualification. This will provide the local community with an ongoing legacy when funding finishes.

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