In person energy advice in Merton

The project will provide 1:1 in-depth energy support and advice tailored to the needs of older people and vulnerable adults based in the London Borough of Merton. Energy support will be delivered through a variety of channels including home visits, over the telephone, via email, and in their office.

Through complex 1:1 casework, the project will deliver impartial support based on individual circumstances and needs, to help solve energy issues and empower households to manage their own energy independently in the future. This will result in beneficiaries feeling less anxious and worried about their energy situation and having better overall wellbeing.