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Funded Energy Redress Projects

Since the Energy Redress Scheme launched Phase One of the scheme in 2018, Energy Saving Trust has awarded over £102 million to fund nearly 538 projects across England, Scotland and Wales. These grants have enabled organisations to deliver projects that help energy consumers in vulnerable situations to save energy and money in their homes and to live warmer, more comfortable lives. Phase Two of the scheme launched in May 2022.

To find out more about the projects we have funded, see the full list, which can be filtered.

You can also find specific case studies of some of the funded projects here.

Full list of projects

This is a complete list of successfully funded Energy Redress Scheme projects since 2018.

Phase 1
Round 6
Charity
Lancashire Women
Location
United Kingdom
  • England
  • Accrington
Grant award
£329,772
Project Name
Energy Advice for Lancashire Women

Eight of Lancashire Women’s staff members will be trained to provide energy advice to their existing client base, most of whom are in vulnerable situations. This energy advice would be integrated into one-to-one sessions delivered through their money advice service and also delivered through standalone sessions on energy advice as well as delivered through workshops and events focused on energy advice plus integrated into wider projects and support delivered across the Lancashire Women service

Phase 1
Round 6
Charity
National Energy Action (NEA)
Location
United Kingdom
  • England
  • Newcastle upon Tyne
Grant award
£138,809
Project Name
Increasing self-consumption of solar PV

The project will deliver support and advice to over 7000 low income and vulnerable households with PV (Solar Photovoltaic) technology on their homes to maximise use of the solar energy and reduce energy bills.

Working with social housing providers the project will identify properties in three locations in England, develop and disseminate easy to understand information, provide intensive support where needed, and provide small measures to support with optimising benefits of the system.

Information leaflets will be complemented by a suite of videos and web-based resources. Complementary

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The project will deliver support and advice to over 7000 low income and vulnerable households with PV (Solar Photovoltaic) technology on their homes to maximise use of the solar energy and reduce energy bills.

Working with social housing providers the project will identify properties in three locations in England, develop and disseminate easy to understand information, provide intensive support where needed, and provide small measures to support with optimising benefits of the system.

Information leaflets will be complemented by a suite of videos and web-based resources. Complementary bespoke training on PV and battery storage will be offered to front line workers operating in the target areas.

Households receiving information can seek further support via telephone, advice clinics or home visits. NEA will conduct an independent evaluation of the PV system performance and small measures provided to appropriate households. The project will establish the usefulness of these technologies in maximising PV energy use and reducing energy bills.

In addition, NEA will identify any misbehaving PV systems, assessing the impact of this failure on bills, and investigate barriers to repairs, reporting and discussing this with the relevant system owners. The long-term performance of systems will be assessed and downtime due to faults investigated. The impact of ownership models (social landlord or ‘rent a roof’ / existing servicing agreement) will be considered.

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Phase 1
Round 6
Charity
Citizens Advice Calderdale
Location
United Kingdom
  • England
  • Halifax
Grant award
£69,471
Project Name
Keeping Calderdale Cosy

The ‘Keeping Calderdale Cosy’ project will visit 200+ vulnerable clients at home to support them with a wide variety of home energy issues and income maximisation work and will deliver a preventative programme of information sessions to at least 500 people over two years. The project will also provide training for at least 100 front line workers, including their own advisers and volunteers.

Phase 1
Round 6
Charity
Marches Energy Agency
Location
United Kingdom
  • England
  • Shrewsbury
Grant award
£36,713
Project Name
Telford Energy Advice (TEA)

An energy advice project to be delivered in the Telford & Wrekin area that aims to reach 10% of fuel poor homes through freephone, face-2-face advice, events, mobile exhibition and frontline staff training. Small measures will also be available to those who have home visits.

The plan is to support 770 households through drop-in sessions, home visits and a Freephone advice-line. They will also attend 20 community events and take an exhibition van to high-footfall events to support 200 people. Briefings provided to ten organisations, to reach 150 frontline staff, targeting health and social

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An energy advice project to be delivered in the Telford & Wrekin area that aims to reach 10% of fuel poor homes through freephone, face-2-face advice, events, mobile exhibition and frontline staff training. Small measures will also be available to those who have home visits.

The plan is to support 770 households through drop-in sessions, home visits and a Freephone advice-line. They will also attend 20 community events and take an exhibition van to high-footfall events to support 200 people. Briefings provided to ten organisations, to reach 150 frontline staff, targeting health and social care.

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Phase 1
Round 6
Charity
Northumbrian Citizens Advice Bureau
Location
United Kingdom
  • England
  • Ashington
Grant award
£258,692
Project Name
Redress to Reassess Northumberland

A partnership of Citizens Advice Northumberland and Northumberland Community Blind Association. The project links two organisations with a history of delivering support to some of the county’s most vulnerable residents and will provide in depth face-to-face energy efficiency, accessibility and fuel related solutions to fuel poor households across Northumberland.

The advice and advocacy include support around income maximisation, reducing fuel costs through switching, membership of community oil schemes and energy saving behaviour. Low Vision Coordinators and specialist volunteers will help

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A partnership of Citizens Advice Northumberland and Northumberland Community Blind Association. The project links two organisations with a history of delivering support to some of the county’s most vulnerable residents and will provide in depth face-to-face energy efficiency, accessibility and fuel related solutions to fuel poor households across Northumberland.

The advice and advocacy include support around income maximisation, reducing fuel costs through switching, membership of community oil schemes and energy saving behaviour. Low Vision Coordinators and specialist volunteers will help those with sensory impairment to make use of technology to help them better manage their energy use

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Phase 1
Round 6
Location
United Kingdom
  • England
  • Solihull
Grant award
£49,696
Project Name
Solihull Home Energy Advice Project

Supporting residents in vulnerable situations, Age UK Solihull will improve their knowledge and skills in energy and provide longer-term benefits to residents' health and wellbeing. 

This project will support clients accessing Community Advice Hubs with face to face energy advice, supporting all age groups and tenures, especially in North and Central Solihull. 500 unique households to be supported and each will receive an individually tailored plan of energy support and where necessary, onward referrals for support through wider Community Well-being partners.

Phase 1
Round 6
Charity
Community Advice and Law Service (CALS)
Location
United Kingdom
  • England
  • Leicester
Grant award
£435,049
Project Name
Energy Wise

The project will offer comprehensive advice and support for energy customers in vulnerable situations by helping them to manage their energy accounts, budget effectively and enhance their income by securing benefits entitlements.

The service will be delivered by three new energy advisers providing information and training events, one-to-one advice. The advisers will also be trained as ‘Money Buddies’ to ensure clients have sound home budgeting skills.

The project will be delivered through a partnership with up to ten organisations across the city, serving communities that experience high

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The project will offer comprehensive advice and support for energy customers in vulnerable situations by helping them to manage their energy accounts, budget effectively and enhance their income by securing benefits entitlements.

The service will be delivered by three new energy advisers providing information and training events, one-to-one advice. The advisers will also be trained as ‘Money Buddies’ to ensure clients have sound home budgeting skills.

The project will be delivered through a partnership with up to ten organisations across the city, serving communities that experience high levels of economic disadvantage to ensure good referral networks are established.

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Phase 1
Round 6
Charity
Maryhill Housing
Location
United Kingdom
  • Scotland
  • Glasgow
Grant award
£148,191
Project Name
Energy Saving in North West Glasgow

Maryhill Housing and Queens Cross Housing Association will provide an energy advice service to over 10,000 households across North West Glasgow.  They will employ two energy advisors who will support residents to save energy and reduce their bills.

Energy advice will be offered through drop in surgeries, individual appointments (home visits where appropriate), educational demonstrations, YouTube videos and community events.

 

Phase 1
Round 6
Charity
Paisley Housing Association
Location
United Kingdom
  • Scotland
  • Paisley
Grant award
£49,975
Project Name
Paisley Energy Savings Team

A project to provide intensive support to their most vulnerable tenants including those with disabilities and/or long-term health conditions; first tenancies and low-income households with children. 450 households will be provided with energy and financial advice, onward referrals for wider health and well being support plus small measures including LEDs and thermal curtains.

The purchase of a thermal imaging camera will engage tenants which will be shared with other social landlords and the provision of 10 energy advice group sessions to attract 200 residents from the wider community to

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A project to provide intensive support to their most vulnerable tenants including those with disabilities and/or long-term health conditions; first tenancies and low-income households with children. 450 households will be provided with energy and financial advice, onward referrals for wider health and well being support plus small measures including LEDs and thermal curtains.

The purchase of a thermal imaging camera will engage tenants which will be shared with other social landlords and the provision of 10 energy advice group sessions to attract 200 residents from the wider community to increase the awareness of the issues caused by fuel poverty.

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Phase 1
Round 6
Charity
Argyll, Lomond and the Isles Energy Agency
Location
United Kingdom
  • Scotland
  • Oban
Grant award
£338,650
Project Name
Argyll Energy Advice Service

Provision of a home energy advice service for the diverse communities of Argyll and Bute, with a focus on off-gas households. Households will be supported to access alternative suppliers, meters or tariffs, implement energy saving measures and behaviours, access schemes and reduce bills, using a mix of telephone advice, home visits and drop-in events.

The project will be promoted widely through collaborating organisations, using both traditional methods and focused social media that gives energy advice specific to Argyll housing types, in English and Gaelic.

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