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They aim will provide in-person energy saving advice to 1,000 households in deprived neighbourhoods across East Birmingham, to support households with reduced fuel bills, improved health and warmer homes.
Advice will be delivered through drop-in sessions at local venues (Women’s Enterprise Centre at Norton Hall; and Jet Shop, Alum Rock Road), telephone advice, and home visits. They will take referrals through word of mouth and a new website with an online booking calendar.
Many of these households lack fluency in written English, making it difficult for them to assert their rights as consumers of energy services. A large percentage of these families have household members with a variety of cold and damp related medical conditions, such as anxiety, depression, respiratory and circulatory conditions.
The project aims to achieve measurable reductions in expenditure on fuel, and in greenhouse gas emissions, whilst also reducing the incidence of fuel poverty related stress and anxiety.