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Funded Energy Redress Projects

Since the Energy Redress Scheme launched Phase One of the scheme in 2018, Energy Saving Trust has awarded over £102 million to fund nearly 538 projects across England, Scotland and Wales. These grants have enabled organisations to deliver projects that help energy consumers in vulnerable situations to save energy and money in their homes and to live warmer, more comfortable lives. Phase Two of the scheme launched in May 2022.

To find out more about the projects we have funded, see the full list, which can be filtered.

You can also find specific case studies of some of the funded projects here.

Full list of projects

This is a complete list of successfully funded Energy Redress Scheme projects since 2018.

Phase 2
  • Round 5
Round 5
Charity
Community Energy Plus
Location
United Kingdom
  • England
  • Truro
Grant award
£49,598
Project Name
Energy Matters for Health Care

This is an energy advice project targeting support to people with significant health conditions, who are especially vulnerable to cold and excessive heat. 

As part of the project, their specialist energy advisor will attend regular clinics run by NHS Respiratory and Cardiac Rehabilitation teams, to provide energy saving advice and signpost to additional support. Connecting participants to schemes aimed at improving insulation in the home and addressing issues with heating systems and in-home ventilation and air quality will ensure that these households are more able to tackle issues of cold and

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This is an energy advice project targeting support to people with significant health conditions, who are especially vulnerable to cold and excessive heat. 

As part of the project, their specialist energy advisor will attend regular clinics run by NHS Respiratory and Cardiac Rehabilitation teams, to provide energy saving advice and signpost to additional support. Connecting participants to schemes aimed at improving insulation in the home and addressing issues with heating systems and in-home ventilation and air quality will ensure that these households are more able to tackle issues of cold and excess heat.

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Phase 2
  • Round 5
Round 5
Charity
The Refugee and Migrant Centre
Location
United Kingdom
  • England
  • Birmingham
Grant award
£86,722
Project Name
Small Changes = Smarter Energy

This project will provide free, impartial energy advice and guidance to refugees, asylum seekers and migrants in Birmingham, Walsall, Dudley and Wolverhampton. The project aims to help households manage their energy accounts, reduce energy consumption through behavioural changes, and offer support with making non-intrusive energy measures in their home. They will also work with other organisations, providing signposting and pathways to additional services. The project will work on a one-to-one level and in small groups in person, and by telephone and video calls.

Phase 2
  • Round 5
Round 5
Charity
Outlandish Co-operative Limited
Location
United Kingdom
  • England
  • London
Grant award
£81,561
Project Name
Case notes system for energy advisors

This project will develop and pilot a free, entry-level case notes / client relationship management (CRM) and impact reporting tool dedicated to UK energy advisors. Co-designed by energy advisors themselves, the tool will help advisors to speed and scale their delivery, helping a larger number of clients to reduce their domestic energy use.

The tool will enable energy advisors to securely store, search and update records of interactions with clients across their support and outreach activities. Additionally, the tool will use aggregated data to generate impact reports, reducing the time spent

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This project will develop and pilot a free, entry-level case notes / client relationship management (CRM) and impact reporting tool dedicated to UK energy advisors. Co-designed by energy advisors themselves, the tool will help advisors to speed and scale their delivery, helping a larger number of clients to reduce their domestic energy use.

The tool will enable energy advisors to securely store, search and update records of interactions with clients across their support and outreach activities. Additionally, the tool will use aggregated data to generate impact reports, reducing the time spent collating this information and allowing energy advisors increased time to develop new relationships and services to meet the needs of their diverse local communities. 

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Phase 2
  • Round 5
Round 5
Charity
Community Links Scotland
Location
United Kingdom
  • Scotland
  • West Dunbartonshire
Grant award
£150,268
Project Name
West Dunbartonshire Energy Advice

The project aims to support those in fuel crisis and promote resilience against fuel poverty by providing practical help to vulnerable households within West Dunbartonshire. The project will provide a holistic programme of advice and support, including guidance on home energy efficiencies, finding the best tariff, and advocacy for those in dispute or debt with providers.

The project will be delivered through both virtual and in-person methods, including pop-up ‘Energy Hubs’ across community venues to provide information and advice, in partnership with local organisations.

Phase 2
  • Round 6
Round 6
Charity
Citizens Advice Edinburgh,
Location
United Kingdom
  • Scotland
  • Edinburgh
Grant award
£60,024
Project Name
Community Energy Advice

Community Energy Advice will use a three-faceted approach to support clients with energy issues: prevention, early intervention, and education. Advice will be provided via a proactive outreach, using a combination of pop-up advice hubs at community partner locations, home visits, and phone support.

Phase 2
  • Round 6
Round 6
Charity
Citizens Advice SORT Group
Location
United Kingdom
  • England
  • Manchester
Grant award
£476,753
Project Name
EnergyWise: AI Powered Advice

The project aims to meet the increased demand for energy advice by implementing three innovative tools. These game changing initiatives, including an AI Energy Supervisor bot, and EnergyWise price comparison tool, will improve efficiency in delivery, reduce the cost of advice interventions and provide intensive energy advice solutions to vulnerable individuals in Stockport, Oldham, Rochdale and Trafford.

Phase 2
  • Round 6
Round 6
Charity
The Society for the Reduction of Carbon Ltd
Location
United Kingdom
  • England
  • Manchester
Grant award
£196,417
Project Name
Retrofit for All: People Centred Retrofit

Working with a partnership of Manchester housing providers, the project will develop solutions to the challenges they face in centring householders' needs and priorities in the delivery of public retrofit programmes. Based on learnings they will update their Retrofit for All Toolkit which details recommendations for scheme managers to enable a ‘people centred approach’ to the delivery of retrofit programmes, as well as develop a consultancy service for providers seeking further support.

Phase 2
  • Round 6
Round 6
Charity
Citizens Advice North Lancashire
Location
United Kingdom
  • England
  • Lancashire
Grant award
£294,499
Project Name
North Lancashire Energy Matters

The project aims to assist vulnerable residents in Lancaster District to ensure that they can access appropriate advice and support when confronted with energy problems so they can stay warm and safe in their homes. 

They will provide crisis support to residents seeking help with energy problems, deliver energy advice and support, as well as liaise with multiple agencies to ensure clients can get help they are eligible to receive.

Phase 2
  • Round 6
Round 6
Charity
Search Newcastle
Location
United Kingdom
  • England
  • Newcastle
Grant award
£44,670
Project Name
West End Warmers 2

The project aims to help elderly people in Newcastle with personalised energy advice. They will hold Energy Awareness Sessions to provide energy saving advice and tips. The project will also offer Energy Advice appointments delivered from their brand new 'Pop-in' shop on the local high street, at their office, or at their community hubs, and 'drop-ins' offering support to liaise with energy providers to resolve billing issues, support with energy switching to the best tariff. Their Energy Advisor offers home energy assessments with advice on steps that can save energy or make the house more

Read more...

The project aims to help elderly people in Newcastle with personalised energy advice. They will hold Energy Awareness Sessions to provide energy saving advice and tips. The project will also offer Energy Advice appointments delivered from their brand new 'Pop-in' shop on the local high street, at their office, or at their community hubs, and 'drop-ins' offering support to liaise with energy providers to resolve billing issues, support with energy switching to the best tariff. Their Energy Advisor offers home energy assessments with advice on steps that can save energy or make the house more energy efficient.

Read less...
Phase 2
  • Round 6
Round 6
Charity
Marches Energy Agency
Location
United Kingdom
  • England
  • Shrewsbury
Grant award
£267,495
Project Name
Building Retrofit in the Marches 2

The project will make independent, impartial, and trusted retrofit advice available as widely as possible to householders via free webinars, events, access to their ‘Technical Panel’, and online resources. They will support householders with concerns about affordability and disruption, develop strong installer links, and work at a community level with the support of local advocates, to achieve the highest possible ‘success rate’. The project will demonstrate ways domestic retrofit can be scaled up rapidly and build crucial momentum in decarbonisation across the Marches. 

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