Funded Energy Redress Projects

The project aims to provide energy advice and support to 500 households in the neighbourhood of Cadder, through an accessible, responsive and collaborative community-based model. 

A full-time Energy Advisor will deliver hands-on support to households,  empowering residents with the knowledge and tools to manage their energy use more effectively. The service will be open to anyone in need, regardless of housing tenure, and will focus on practical solutions—reducing energy consumption, resolving fuel debt, and advocating with utility providers.

Advice will be delivered through a variety of channels including telephone calls, virtual calls, home visits, drop-in sessions at Cadder Community Hub and at community events.

Key areas of support will include:

• Helping residents use heating systems more efficiently.
• Offering guidance on energy-saving improvements.
• Explaining utility bills and usage.
• Supporting tariff switching where possible.
• Providing advocacy for those in debt or dispute with suppliers.

Working alongside internal teams and trusted local partners, the project will identify those most at risk and ensure a coordinated approach to energy advice.

This project will tackle fuel poverty and energy insecurity across Middlesbrough, Redcar and Cleveland by supporting 3,000 vulnerable households with accessible, community-based energy help. 

Locally, Middlesbrough and Redcar & Cleveland rank among the most deprived authorities in England, with child poverty rates exceeding 40%. This project offers a timely, strategic and scalable response to the cost-of-living crisis, protecting the most vulnerable while helping families to build resilience and improve quality of life.  

Energy advice will be offered through drop-in sessions at community hubs in Middlesbrough, pop-ups at Tees Valley events, and the organisation's free 0800 advice line.  Specialist face-to-face support will reach those most at risk, referred by local authorities, Citizens Advice, Cleveland Fire Service and other trusted partners. 

Support will range from energy efficiency advice and switching guidance to warm packs and tailored home energy assessments. They will also provide simple but effective measures such as radiator foils and blankets to help households reduce bills. This practical support will empower residents to stay warm, cut energy costs and safeguard health and wellbeing, particularly for those at risk of disconnection. 

This is a 12-month initiative providing free, impartial, and practical energy advice to refugee, asylum-seeking, and migrant households in vulnerable situations across West London boroughs including Hounslow, Hillingdon, Harrow, and Ealing. 

The project aims to reduce fuel poverty, improve energy efficiency, and build long-term resilience for households struggling with rising energy costs and complex energy markets. Many beneficiaries live in poor-quality housing, face language and digital barriers, and are unaware of available energy support schemes. Advisors will support 600 households to manage energy accounts, reduce consumption through behavioural change, and access grants. 

Advice will consist of one-to-one sessions, group workshops, and outreach delivered at Afghanistan and Central Asian Association’s Centre, community hubs, and local foodbanks. Workshops will cover energy efficiency, managing energy debt, carbon monoxide safety, and wellbeing and financial management. Delivery will be flexible, with sessions offered in person, by phone, and online to ensure accessibility. 

The team will partner with Citizens Advice and Groundwork London (Green Doctors) to refer for specialist support. The project aims to have lasting impact by improving financial resilience, reducing stress, and creating warmer, healthier homes for refugee and migrant families.

Community-owned wind turbines can be transformative, both for the environment and for local communities. They generate clean electricity cutting carbon emissions, and the income they produce can be used to reduce fuel poverty, improve energy efficiency in local homes, and support communities directly. 

The project team was central to developing the Lawrence Weston turbine in Bristol; the UK’s largest community-owned onshore wind project. It now supplies enough renewable power for thousands of homes and will generate a six-figure income each year. That funding is being reinvested into local carbon reduction schemes and enhanced community services.

They now plan to replicate this model across South Gloucestershire and North Somerset. Working with landowners and community energy groups, they have developed a pipeline of eight potential turbine sites, with four de-risked and ready to move forward. Together, these four sites represent over 32.7MW of generation capacity, saving thousands of tonnes of CO₂ annually and delivering millions of pounds of real direct benefit to local people over the coming years. 

Funding will support moving these projects forward through development and planning permission phases. This replicable programme cuts carbon, tackles fuel poverty, and ensures the benefits of net zero are shared fairly across our communities.

Through this project, they aim to tackle fuel poverty head-on, reaching those most at risk of poor health, financial hardship, and disconnection. 

Using their established presence, networks and partnerships across Edinburgh, the team will provide tailored one-to-one, telephone, and digital energy advice. Support will include dealing with energy debt and disconnection risk, budgeting, switching tariffs, and resolving disputes with suppliers. 

They’ll also help clients to access crisis and community grants, improve home energy efficiency, and reduce energy use. Where appropriate, people will be connected into the organisation’s wider welfare rights, housing, money advice, and employability services, ensuring holistic support that addresses the root causes of fuel poverty.

The project's person-centred approach will ensure clients feel supported and confident in managing their energy needs, reducing the stress that can lead to worsening hardship, ill health, or homelessness. By helping people stay connected, save money, and create warmer, healthier homes, they will improve wellbeing, strengthen financial resilience, and build a more energy-aware community. 

They will also gather insight into barriers to energy use and access, helping to shape more effective support in the future.

The project aims to reduce energy bills, improve health and wellbeing and be a gateway to other specialist services, using established referral pathways to further support customers and provide a holistic service.

Trained energy advisers will deliver a tailored, proactive and flexible energy advice service for residents living in Chorley and Preston. They'll provide personalised and detailed energy advice to 870 unique customers, with over 2,500 interventions throughout the project. 

Support will include advocacy with energy suppliers, setting up a new energy supply, advice on billing/payment methods, budgeting for energy spend, home energy efficiency tips, preventing damp and mould, alongside the provision of practical measures.

The project will be delivered through a range of touch points - home visits, appointments at community centres, telephone advice and at community events. Drop-in sessions will also be open to the local community, reaching more people and supporting them to make changes to their energy use. 

This project will provide energy advice to 450 low-income households in Great Yarmouth who are most at risk of fuel poverty. An energy advisor will provide in-depth face-to-face, online, and telephone support. 

They will help people develop an energy-saving plan by calculating their energy use and identifying ways to save energy and money. The project will also recruit and support six volunteer energy champions from local communities. Volunteers will leverage their social networks to contact community groups, advising their members on saving energy and raising awareness of energy improvement schemes.

The team will work closely with the local integrated care system to support residents who are experiencing or recovering from a health problem. They will also offer energy advice to people accessing their existing money and debt services and do outreach at food and clothing banks.

This project will establish an investment-ready pipeline of three community-scale solar power and battery storage installations in some of Sussex’s poorest neighbourhoods. Building on the success of the Solar Powered Communities project in Brighton (50kW of residential solar power installed) they will engage low-income and hard-to-reach households with the benefits of solar PV and battery storage. They will undertake a scoping exercise to identify areas of high-deprivation and fuel poverty, where heating is mostly electric and solar potential is strong.

The team will work with local community groups to develop bespoke community engagement plans. Focus groups will liaise between BHESCo’s project development team and residents. The team will host community events, establishing highly competent doorstep communications teams, and developing easy to understand, visually dynamic information assets. The goal is to encourage households to commit to their community programme of solar and battery storage in a microgrids model for no upfront cost. 

They will produce the technical design and financial analysis for each property wishing to participate in the community solar programme, providing details on solar PV and battery storage capacity, anticipated system cost, and a cost and carbon emissions savings schedule.

The project aims to assist vulnerable residents in Lancaster and Preston Districts with advice and support when confronted with energy problems, to help them stay warm and safe in their homes. They will work in partnership with Preston Citizens Advice, and Green Rose CIC. 

Households will be referred into the service from community partners, internally within the organisations, and via outreach programmes. 

They will provide crisis support to residents seeking urgent help with energy problems; engaging vulnerable residents with energy issues, and delivering energy advice and support, including the installation of energy saving devices. 

Creating long term solutions by supporting residents with energy debt problems, engaging with energy providers, and making referrals to retrofit grants and other support.

The project aims to positively impact the wellbeing of households suffering from fuel rationing. By providing financial, physical and behavioural support, tailored to individual properties and circumstances.

They will assess the home for actual energy use vs modelled use, and provide energy support crisis grants tailored to the level of household need. With the provision of such financial assistance they aim to reduce fuel worry.

The team will also advise on heating use, ventilation, dehumidification and how to best manage these to avoid the harmful effects of mould. Where necessary they will also signpost to external agencies for additional advice (e.g. money advice, tariff advice, utility company dispute advice). 

The project will also provide physical interventions to tackle the effects, on building fabric, of fuel rationing (e.g. dehumidifiers, improved ventilation).