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The following 19 projects have been successful in securing funding in Phase 2 Round 3 of the Energy Redress Scheme to deliver projects across Great Britain. A total of £3,089,229.29 was awarded in this round. The grant recipients include the following:
Act on Energy
Warmth in Worcestershire advice service
The Warmth in Worcestershire advice service will provide energy information, advice, guidance and ongoing support interventions across the whole of Worcestershire. The focus will be on fuel poor households including households who have already applied for, and benefitted from, government household support funding disbursed by Act on Energy on behalf of Worcestershire County Council.
Energy efficiency gains for households will be supported through ongoing home visits, provision of energy efficiency measures, applications for grant funded programmes and referrals or signposting to strategic partners such as Age UK and CAB; ensuring where possible a seamless resident experience with no overlapping or competing provision.
Age Concern Tyneside South
We Need Energy Advice Too
The project will continue to build upon the work that Age Concern Tyneside South has delivered over the past 3 years to offer home assessment and high quality energy advice to vulnerable older people and appropriate referrals and practical measures to improve energy efficiency in the home. Due to current demand, the project will increase staff capacity for advice to the equivalent of an additional full time post for 12 months, which will increase the number of referrals for small energy saving measures and work with 1500 households over 12 months. They will improve take up of energy saving measures available through energy providers and other schemes, ensure people are in the best position to pay for their energy costs, improve people’s understanding of their energy costs and how to manage their bills, and extend our current Handy Service offer to implement small energy saving measures.
Age Cymru Powys
Catrefi Cynnes Powys
Home-based installations of simple energy-saving measures are urgently needed for vulnerable older people in Powys unable to increase the energy efficiency of their home themselves, and who cannot access assistance due to the lack of community services. The project will provide energy advice and support to older people in the area. Age Cymru Powys (ACP) will deploy a ‘Home Energy Officer’ for 28 hours per week for 1 year to conduct a free Home Energy Check assessing the energy efficiency of older people’s homes, providing energy advice and installing energy-saving equipment. 650 people aged 65+ living in Powys in, or at risk of, fuel poverty due to low income, poor health, or hard-to-heat homes will benefit.
Albyn Housing Society Ltd
Affordable Warmth Highland (AWH)
Affordable Warmth Highland (AWH) is a two-year collaboration between Albyn Housing Society (Albyn – lead partner), Cairn Housing Association (Cairn), Changeworks, and Home Energy Scotland (HES) to deliver targeted, specialist energy advice and education to 1,800 social housing tenants most in need in the Highlands of Scotland. Albyn, Cairn and HES will identify social housing tenants in need and refer them to 2.3 FTE Changeworks’ Energy Advisors. Tenants supported will be those in, or at risk of, fuel poverty and requiring 1:1 energy advice and advocacy, as well as tenants with Air Source Heat Pumps (ASHP) who will benefit from early intervention energy advice to support a just transition to this low carbon heating system and new tenants who will benefit from early intervention energy advice to prevent future fuel poverty issues. Through delivery of information, advice and advocacy, tenants will be supported to achieve financial savings, improved warmth, reduced anxiety, and increased energy resilience for the future.
Bath & West Community Energy
Bath & West Home Energy
This project will set up a financially sustainable retrofit service for self-funding residents with cross-subsidies for those at risk of fuel poverty. They will test an approach to be the 'one front door' to a range of services to engage multiple demographics in an ongoing retrofit relationship.The project will set up a core service providing retrofit assessments, a vital first step for retrofit. Pioneering social enterprises Futureproof and First Thermal are launching franchises for their robust, well-tested assessment processes. BWCE, as a franchisee and an experienced social enterprise, can co-develop their franchise model. Franchising is strategically important to enable local organisations to offer neighbourhood-scale services, using relationships with residents and installers to achieve the retrofit volume needed to decarbonise. They will innovate to fill gaps in the customer journey starting with the gap between assessment and action; testing a Cosy Home Kit of simple measures to empower residents to start the retrofit journey.
Caxton House Settlement
Caxton House Energy Advice Support
Caxton House is a long-established multi-purpose Community Hub. They have worked in partnership with Power Up North London (PUNL), a local community energy group, since 2018 on a range of energy initiatives and energy saving and advice workshops for vulnerable residents. This work will complement other projects from the Centre that are supporting residents during the current cost of living crisis. The project will increase the energy advice services provided for vulnerable residents in Islington through weekly 1:1 sessions, across 18 months, where advice will be given on how to save both on energy consumption and costs through behaviour changes, energy saving measures, alternative tariffs and accessing available discounts and services. Home visits will be conducted to fit the measures for our most vulnerable residents. They will raise awareness of support schemes such as the warm homes discount, winter fuel payments, cost of living payments. priority services register and Islington Council’s SHINE service.
Charge my Street
Solar Charging Homes Without Driveways (SCHOWD)
Charge my Street is a Community Benefit Society focused on installing Electric Vehicle (EV) chargepoints for the 40% of households in flats and terraced streets without driveways. Homes without driveways are unable to access savings through charging from solar panels and cheap off-peak nighttime electricity. The project will link residents who want to make the switch to an EV with local businesses and community buildings which have parking spaces (that are or can become fast EV charging bays) and solar panels. It will develop a low-cost solar rate for nearby residents who wish to charge using excess power from the solar panels. It will also develop app software to balance building use of solar with the EV chargepoints and work with sites to develop a commercial model and energy monitoring. It will extend to community energy groups across the UK.
Cumbria Action of Sustainability
Cold to Cosy Homes Cumbria
CAfS will extend Cold to Cosy Homes Cumbria for a further 2 years. The service is the principal energy advice offering to households across Cumbria and helps households keep warm, reduce fuel costs and carbon emissions, and help with the cost of living crisis. The service includes in-depth home advice visits plus advice by phone, email, online and at drop-in events.
They have already provided over 1603 in-depth advice visits since the project started in 2019. They will develop further their strategic partnerships with organisations across Cumbria to develop referral routeways, including with Citizens Advice, so clients can benefit from the advice on energy saving topics and along with advice on fuel debt, issues with tariffs, meters type and more that Citizens Advice can provide.
Cunninghame Housing Association (Lemon Aid - Citrus Switch)
LemonAid Fuel Poverty Energy Advice Service
The funding for Cunninghame Housing Association LemonAid Fuel Poverty Energy Advice Service will cover the salary costs of 9 Lemon Aid staff in North Ayrshire, East Ayrshire and Dumfries and Galloway. Lemon Aid will address the economic and social impacts of fuel poverty on the most vulnerable residents in Ayrshire & Dumfries and Galloway, helping them sustain a heating regime, at an affordable cost. A significant majority of clients experience multiple challenges, including debt problems, poor mental/physical health, homelessness, tenancy sustainment issues, addiction issues. Lemon Aid helps consumers obtain grants, debt write offs, advocate in relation to billing/debt issues and source low energy appliances. The service will help obtain refunds, resolve incorrect billing, help consumers source fuel vouchers and food bank vouchers. The service aims to provide 9,700 people with advice, support 2,100 people who have self-disconnected to get back on energy supply, and help 2,300 people to receive emergency fuel vouchers.
The Warm Connections team all have experience of living with a long-term condition and the impacts this has on daily living, including personal experience of fuel poverty. This means that the service provided by the project is empathic and builds trust. They will provide advice and support to maximise income, cut energy bills, increase comfort, and reduce health impacts of cold homes. The service will continue to be provided by telephone, home visits and online and regular outreach sessions will be introduced in local communities, providing drop-in sessions in a private space.They will work with Barnsley Foodbank Partnership to offer drop-in sessions to food bank users and with our local area councils to provide spaces in the most deprived areas of Barnsley and those that have poor transport links. A peer support group will be established and 1:1 support will be offered.
Dorset Community Energy
Energy Local Bridport Solar Array
Dorset Community Energy (DCE) is a not-for-profit Community Benefit Society, registered with the Financial Conduct Authority, which facilitates community ownership of renewable energy production. Its objective is to decentralise, democratise and decarbonise the energy market. Energy Local Bridport went live in September 2021. Members match their electricity use to a wind turbine generator and make savings in their energy bills. Local Energy Clubs enable local households to benefit from green energy produced locally. The funding will support planning consent for a 250kW ground mounted array, which will be the generator for an expanded / second Local energy Club, providing green electricity directly to approximately 200 local households, many of which are off-gas.
Inter Madrassah Organisation (operational name - IMO Charity)
‘Be Warm, Save Money’
IMO Charity's 'Be Warm, Save Money' project empowers vulnerable people experiencing fuel poverty in some of the most deprived areas of Blackburn and Darwen by giving them the tools and resources they need to save energy, stay warm, reduce their bills, manage debt and access benefits and grants. This project focuses specifically on supporting people with English as a second and older people.
Over the course of one year, their team of fully qualified, bilingual energy advisors will support these people by delivering hundreds of 1:1 advice sessions in community pop-ups across four key locations, making home visits to the most vulnerable community members, providing a telephone support service and running regular, highly-informative and practical community awareness events.
Marches Energy Agency
Healthy Homes Shropshire Phase 2 (HHS2)
Healthy Homes Shropshire Phase 2 (HHS2) will support 3,113 fuel poor households with free, independent energy advice. The service will be run by Marches Energy Agency (MEA), a charity with over 25 years’ experience supporting local people. In addition to supporting 3,113 households directly, HHS2 will help make clear, reliable information available to thousands more with communications and outreach activity including social media, press releases, radio, etc. With demand for energy advice high and support agencies stretched, strong guidance materials are key in ensuring those able to work through their own energy queries are empowered to do so.
Warm Homes is a ground-breaking, collaborative project that enables residents to access high-quality energy advice at the heart of health and Adult Social Care services (ASC). Plymouth Energy Community (PEC), the Local Authority, ASC, and community health provider Livewell Southwest (LSW) have been developing the model since April 2019. More than 4000 residents have been supported. All partners are committed to securing Integrated Care funding. The project will implement a team of five specialists, to support 1,200 extremely vulnerable residents. Staff will also pilot delivery through community-based Wellbeing Hubs this year,which require the same expertise and are a Local Care Partnership (LCP) priority area for development.
Moray Energy Action Programme (MEAP)
Through a weekly free energy advice clinic at their office in Keith and outreach events in three other Moray communities, Elgin, Forres and Aberlour, REAP will provide support for households that are most at risk from cold homes and high energy bills, on their journey away from fuel poverty.The project will include three multi-linked services: advice over the phone, community workshops and home visits and direct interventions, such as issuing fuel vouchers and Warm Well kits, through their partner, Moray Food Bank. REAP is a trusted partner for energy advice in Moray, with 25 years of working in rural communities., We are the only organisation who provide energy advice services in Moray, and the proposed service is the first of its kind.
Unlocking Retrofit for Blocks of Flats
Privately-owned blocks of flats pose unique challenges for retrofit. Deep retrofit in blocks of flats can only be implemented at a whole building level, but this is currently not well supported by existing technical standards, which are focused on individual dwellings, or the retrofit supply chain, which is focused on houses. Under leasehold law, close collaboration between multiple stakeholders is required to agree and implement retrofit solutions. Options for financing this type of retrofit are limited. This project will build capacity and facilitate access to retrofit for private blocks of flats by trialling a new service for early engagement and feasibility work. This retrofit advisory service will include collecting necessary data, building support and willingness to invest through co-design workshops with stakeholders, and demonstrating viability to finance providers. Repowering London and partners will trial the roll-out of this service to six blocks of flats across London.
More Energy Know How
More Energy Know How (MEKH) builds on the Energy Know How Project. This two year, community-based project delivers energy saving advice to 1,700 vulnerable households across 10 fuel poor neighbourhoods. Home visits, emails, zoom/phone calls and group training will be used to deliver group and individual advice and support in energy awareness and efficiency.
Participants will use their improved energy knowledge to change their energy habits, stay warmer, access help with fuel bills, reduce consumption and improve their energy efficiency, ultimately coping better with the energy crisis. The project’s FTE energy advisers will train 20 volunteers to co-deliver activities based in community venues, improve the energy knowledge and skills of 10 local organisations, establish 10 new volunteer-run community energy activities, and refer 350 uses for home visits offering practical energy support, (e.g. insulation) through Groundworks Green Doctors.
Southern Staffordshire Community Energy
Solar for Social Impact
The project aims to enable a partnership between SSCE, University Hospitals of the North Midlands NHS Trust (UHNM) and fuel poverty charity Beat the Cold (BtC) to firmly establish a small pilot project as an expanded and permanent feature and to enable expansion to other Trusts in Staffordshire and surrounding Counties. The project will help vulnerable hospital patient groups, focussing on those whose need for treatment is caused or exacerbated by living in cold and/or damp homes and classified as fuel poor. This new project therefore aims to: achieve further installs on UHNM buildings, creating additional surpluses to expand the pilot project (drawing in additional Hospital departments) and secure its long-term future; market SSCE’s services to commercial, public and community organisations across the County to identify and install on additional roofs, providing additional surpluses; and to expand the concept to other health Trusts across the County and beyond.
St Pauls Advice Centre
Warm and Well
The project aims to improve the wellbeing of people in inner city Bristol who are some of those worst affected by the cost of living crisis and rising fuel costs. Warm and Well will ensure that residents have access to information and support that will enable them to use energy more efficiently and stay warm at home, resolve fuel debt and manage their fuel bills more effectively. The project will seek support for residents to meet fuel costs, address housing issues contributing to cold and damp living conditions and empower residents to understand their rights and the resources available to them. Working in partnership with Housing Matters Bristol (formerly CHAS Bristol), St Pauls Advice Centre will pro-actively target vulnerable residents of Easton, Eastville, St. George and Hillfields (including those least likely to seek help), liaising with local community groups in these deprived Bristol wards.