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This project will tackle fuel poverty and energy insecurity across Middlesbrough, Redcar and Cleveland by supporting 3,000 vulnerable households with accessible, community-based energy help.
Locally, Middlesbrough and Redcar & Cleveland rank among the most deprived authorities in England, with child poverty rates exceeding 40%. This project offers a timely, strategic and scalable response to the cost-of-living crisis, protecting the most vulnerable while helping families to build resilience and improve quality of life.
Energy advice will be offered through drop-in sessions at community hubs in Middlesbrough, pop-ups at Tees Valley events, and the organisation's free 0800 advice line. Specialist face-to-face support will reach those most at risk, referred by local authorities, Citizens Advice, Cleveland Fire Service and other trusted partners.
Support will range from energy efficiency advice and switching guidance to warm packs and tailored home energy assessments. They will also provide simple but effective measures such as radiator foils and blankets to help households reduce bills. This practical support will empower residents to stay warm, cut energy costs and safeguard health and wellbeing, particularly for those at risk of disconnection.