Warmer Homes for Northern Devon

This project will provide two Home Energy Advisor roles to deliver relevant, timely and comprehensive support to vulnerable energy consumers across Northern Devon. The project will support approximately 1,400 households with vulnerabilities due to health, disability, poverty, housing tenure, digital exclusion, language barriers or other needs. 

Support will be provided by phone, email, face-to-face at events and clinics, but will mostly be through home visits so as to get the best understanding of a households energy usage, the energy efficiency of their home, and make the most immediate and comprehensive impact.  

The funding will support outreach to local organisations (community and voluntary) to improve understanding of fuel poverty and its impacts on health and wellbeing and to strengthen the network of referrers into the project in an effort to identify and help the harder-to-reach struggling energy users. 

Through the project the team will further develop its advice delivery methodology, onward referral network, measurement and reporting systems, and communication of impact, and will share this learning and development outside the team.