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Warmer Derby & Derbyshire 3 (WDD3) will be run by Marches Energy Agency (MEA), a charity with 25 years’ experience supporting local people to be warm and well at home. With WDD3, MEA will aim to provide free, independent advice and practical help to tackle fuel poverty and cold homes for a further 4000 people. They will expand from their free phone advice line with in-depth case work support, home visits with low-cost measures and crisis support, and signpost to insulation schemes. They will reach communities excluded through language and cultural barriers, with training and direct assistance. Referral networks and partnerships will be strengthened, such as with Adult Social Services, food and warm banks, mental health agencies, and women’s refuges.