Warm and Well

The project will work with health practitioners, local authorities, and other partners to provide advice and support to vulnerable residents in Merseyside, aimed at reducing the detriment they face trying to keep affordably warm at home. Building on and aligning previous Energy Redress funded projects and recent NHS Cheshire and Merseyside Fuel Poverty Pilots, their qualified, specialist Energy Advisors will provide personalised in-depth advice to residents referred directly from clinical teams and their broader community network and referral partner organisations.

The project aims to provide detailed, high-quality telephone and face to face energy advice as well as delivering in-home energy advice sessions, highlighting practical ways to reduce energy demand and costs, including better use of existing heating controls, alternative tariffs, and behavioural changes to energy use. They will also support with referrals to other schemes supporting access to Energy Company Obligation and home updgrade grants.