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This project will deliver energy saving advice and support to vulnerable residents, particularly those who are neurodivergent, those with mental health conditions, and those who struggle to use current services. Expertise and learning will be shared across their national organisation.
They will provide face-to-face advice at home and in the community, where practical and appropriate advice will also be delivered online. Advice will focus on enabling people to make the changes and adaptations required to reduce their energy use and access more affordable options in the future, alongside crisis support.
The project will identify common gaps in knowledge among this cohort and create easy to read, bespoke resources which are more easily understood by the people they serve. These will be made available on their website and to other partnership organisations.
In addition, they will train two further people to become energy advisors gaining the City and Guilds Level 3 qualification. This will provide the local community with an ongoing legacy when funding finishes.