Telford Energy Advice Phase 2 (TEA2)

Telford Energy Advice Phase 2 (TEA2) will continue to provide free, independent energy advice to vulnerable energy customers in the Telford & Wrekin Council (T&WC) area. The service will be run by Marches Energy Agency (MEA), with partnership support from Telford Crisis Support (TCS). There are over 11,500 fuel-poor households in the area, a figure which will rise significantly throughout the energy crisis. Funding will be an essential part of building a local, responsive service meeting the needs of vulnerable residents. Support will include tailored advice, in-depth casework support through home visits, detailed remote support, provision of low-cost energy efficiency measures, crisis support for those struggling in the short-term, drop-in advice at community hubs/events and finally, support to improve home energy efficiency including signposting to grant funding such as the T&WC Top-up Grant. TEA2 will continue to develop a strong network of referral partners across the third sector, working alongside organisations such as Telford Crisis Support and Age UK. TEA2 will train 400 frontline workers to increase understanding of fuel poverty among those supporting vulnerable people.