Swindon Energy Mentors

They will provide expert energy advice and support to assist vulnerable consumers in making informed decisions and improving their energy situations. The project targets consumers in Swindon, living in areas of higher fuel poverty and/or within the 20% most deprived areas in the UK. 

With a focus on prevention, they will deliver an energy education programme aimed at schools and young people leaving care, to provide them with skills for independent living and fostering good habits in energy saving and budgeting. 

They will collaborate with Swindon Tenants Academy to offer energy advice appointments at the beginning of all new housing tenancies. Delivery will include in-depth Energy Advice appointments, conducted face-to-face, via telephone, or through home visits. 

The Energy Mentor will carry out home energy assessments to identify challenges, current energy-saving measures, and financial circumstances to provide tailored advice. Support will also include liaising with energy suppliers and providing access to energy debt advice. 

Energy Mentors will deliver community presentations and 'pop-up' events targeting consumers and frontline workers. Offering training sessions to voluntary and public sector partners, focusing on energy issues for clients affected by fuel poverty, new housing tenants, and care leavers. 

They will also run social media campaigns to raise awareness and encourage early intervention.

Through these initiatives, the project aims to promote sustainable energy practices, alleviate fuel poverty, and empower individuals with the knowledge and skills to manage their energy use effectively.