Smart Energy Hub

They will support over 1,000 vulnerable households across Bradford with energy advice, practical support, and community-based engagement. An additional 1,800 residents will benefit through light-touch interventions via stalls, drop-ins, and brief advice engagements.  The project targets those most at risk of fuel poverty, including low-income households, people in poor-quality housing, digitally excluded residents, and minoritised communities.

Support will be delivered through:  

• 1,800 light-touch interactions 
• 600 face-to-face appointments at community venues 
• 600 phone or virtual advice sessions 
• 200 home energy visits, with full property assessments and reports 
• 24 multilingual community workshops
• 6 trained Volunteer Energy Champions for peer-led outreach  

Home visits will be carried out by trained field staff, who will assess heating systems, insulation, ventilation, and energy behaviour. A written report will inform tailored advice from trained energy advisors, who will support clients to access grants, switch tariffs, and install energy-saving measures.

To build local capacity, 10 advisors will be trained to City & Guilds Level 3 in Energy Awareness, supporting delivery and sustainability. The service will be delivered in partnership with Khidmat Centres to ensure linguistic and cultural reach, and supported by a robust monitoring and evaluation framework.