Home Energy Advice Team (HEAT)

Building on the success of a previously funded project, they aim to reduce carbon emissions from “hard to heat” homes across Surrey, with a focus on the 300,000 homes that are currently EPC D or below or without an EPC. They will achieve carbon reduction by improving the energy efficiency of homes and encouraging their move towards cleaner energy. 

Using their existing network of trusted, community organisations, they will deliver in three key areas: 

• Providing residents with accessible advice and information on home retrofit, through a programme of local events and delivery of 1,600 home energy surveys.
• Directly providing tailored, low-cost energy efficiency measures for immediate installation, including draught-proofing, radiator foils, LED bulbs and loft insulation.
• Providing a referral gateway to other support services and funding opportunities and connecting residents with trusted assessors and suppliers. 

The most vulnerable residents will be referred to HEAT Plus, an additional service which provides up to 5 hours of support with the process of applying for grants, bespoke advice, or addressing specific barriers to installation.