HEART Warming: Expanding Lincolnshire Energy Support

This project will support vulnerable households in East Lindsey, Boston, and South Holland, delivering accessible energy advice to address rising energy costs and fuel poverty. Building on experience from previous projects, they will implement a combination of mobile outreach through ERIC (Energy and Retrofit Information Clinic), home visits, and telephone support ensuring all residents, regardless of location or access to technology, can receive tailored assistance. Through this multi-channel approach, the project will address digital exclusion, meet residents in their communities, and offer engagement options that suit each household's unique needs. 
 
ERIC, an existing electric-powered mobile clinic, allows energy advisors to set up pop-up advice sessions in rural locations, overcoming logistical barriers for residents who lack transport or nearby community hubs. ERIC is equipped to showcase renewable technologies and insulation options, helping residents better understand potential energy-saving measures and energy literacy. 
 
Alongside ERIC, trained energy advisors will conduct home visits for households requiring more in-depth, personalised advice on issues like tariff switching, energy-saving habits, and grant eligibility. Tailored telephone support and energy efficiency and financial guidance will also be provided for residents who are unable to engage face-to-face.  
 
The projects holistic approach is designed to address immediate energy needs and build long-term resilience, empowering households to manage energy costs and make informed choices about their home’s energy efficiency.