Funded Energy Redress Projects

Since the Energy Redress Scheme launched Phase One of the scheme in 2018, Energy Saving Trust has awarded over £150 million to fund nearly 660 projects across England, Scotland and Wales. These grants have enabled organisations to deliver projects that help energy consumers in vulnerable situations to save energy and money in their homes and to live warmer, more comfortable lives. Phase Two of the scheme launched in May 2022.

To find out more about the projects we have funded, see the full list, which can be filtered.

You can also find specific case studies of some of the funded projects here.

Full list of projects

This is a complete list of successfully funded Energy Redress Scheme projects since 2018.

Phase 2
Round 1
Location
United Kingdom
  • England
Grant award
£87,132
Project Name
Birmingham Energy Affordability Project

The Birmingham Energy Affordability Project (BEAP) will provide energy advice and advocacy for clients in vulnerable situations, focussing especially on fuel poverty hotspots in the north and east of the city. A dedicated team of trained energy advisers will address the growing demand for energy advice and support from vulnerable residents in Birmingham due to increasing energy and living costs, and the ending of COVID-19 support. The project will address the root cause of fuel poverty and deliver long term solutions by developing robust referral pathways to further support vulnerable clients

The Birmingham Energy Affordability Project (BEAP) will provide energy advice and advocacy for clients in vulnerable situations, focussing especially on fuel poverty hotspots in the north and east of the city. A dedicated team of trained energy advisers will address the growing demand for energy advice and support from vulnerable residents in Birmingham due to increasing energy and living costs, and the ending of COVID-19 support. The project will address the root cause of fuel poverty and deliver long term solutions by developing robust referral pathways to further support vulnerable clients to access energy efficiency measures, income maximisation and wellbeing support from both in-house services and specialist agencies.

Phase 2
Round 1
Location
United Kingdom
  • England
Grant award
£498,153
Project Name
Cornwall Energy Advice Service

The Cornwall Energy Advice Service will expand provision to support more vulnerable consumers across Cornwall at risk of or experiencing fuel poverty, combined with proactive outreach to support the most vulnerable..Over the next 2 years, outreach work across Cornwall, targeting support to harder to reach households and combined with increased marketing activity, will see the service provide tailored support to over 3,500 households. Households will be able to reduce their energy consumption, and financial savings will be made to help manage energy bills and reduce the risk of debt. Vulnerable

The Cornwall Energy Advice Service will expand provision to support more vulnerable consumers across Cornwall at risk of or experiencing fuel poverty, combined with proactive outreach to support the most vulnerable..Over the next 2 years, outreach work across Cornwall, targeting support to harder to reach households and combined with increased marketing activity, will see the service provide tailored support to over 3,500 households. Households will be able to reduce their energy consumption, and financial savings will be made to help manage energy bills and reduce the risk of debt. Vulnerable consumers and their households will benefit from improved health and wellbeing with warmer, more energy efficient homes.

Phase 2
Round 1
Location
United Kingdom
  • England
Grant award
£86,260
Project Name
LHP Energy Efficiency Adviser

The Lime House Project Energy Efficiency Adviser will give face-to-face energy assessments for particularly vulnerable and hard-to-reach clients Additional service will online and in-depth energy advice workshops, follow up meetings and support with individual casework an energy training workshops for other local agencies working with local citizens struggling with financial issues. They will educate vulnerable clients, many of whom are living in poverty and unfamiliar with what the energy markets can offer them. Word-of-mouth is a very strong form of communication amongst local BAME

The Lime House Project Energy Efficiency Adviser will give face-to-face energy assessments for particularly vulnerable and hard-to-reach clients Additional service will online and in-depth energy advice workshops, follow up meetings and support with individual casework an energy training workshops for other local agencies working with local citizens struggling with financial issues. They will educate vulnerable clients, many of whom are living in poverty and unfamiliar with what the energy markets can offer them. Word-of-mouth is a very strong form of communication amongst local BAME communities and clients supported and educated about energy issues will champion the project's work, passing on knowledge learned and advocating others to participate in the project.

Phase 2
Round 1
Location
United Kingdom
  • Scotland
Grant award
£212,357
Project Name
Royston Community Energy Project

The Royston Community Energy Project will employ 2FTE Energy Advisors, they are ensuring the Royston community has access to personalised energy advice and advocacy and that this is linked to wider services delivered from the Hub. They will provide a dedicated drop-in/appointment service for 800 people to access first-hand advice and crisis support in relation to energy advice and undertake home energy assessments for 175 properties, supporting households to understand energy usage; make savings to bills, reduce carbon emissions and undertake a series of small practical solutions to reduce

The Royston Community Energy Project will employ 2FTE Energy Advisors, they are ensuring the Royston community has access to personalised energy advice and advocacy and that this is linked to wider services delivered from the Hub. They will provide a dedicated drop-in/appointment service for 800 people to access first-hand advice and crisis support in relation to energy advice and undertake home energy assessments for 175 properties, supporting households to understand energy usage; make savings to bills, reduce carbon emissions and undertake a series of small practical solutions to reduce energy consumption. They will also develop a series of environmental workshops on topics including: living well in an energy efficient way; understanding energy bills; awareness of the Priority Service Register. Delivered within the Hub and recordings posted on a YouTube channel-aiming to drive behaviour change across all Royston residents.

Phase 2
Round 2
Location
United Kingdom
  • England
Grant award
£373,990
Project Name
People Powered

The ‘People Powered’ project aims to provide residents of Tower Hamlets, Newham and Hackney, most vulnerable to fuel poverty, with: the immediate support they need to overcome acute difficulties with their energy bills and longer-term resilience to withstand on-going pressures to pay their energy bills. These boroughs all have pockets of significant deprivation. The project is designed to provide the community with greater access to the right type of support, in a sustainable and cost-efficient way. The community-based model will support people with acute issues, while giving them and their

The ‘People Powered’ project aims to provide residents of Tower Hamlets, Newham and Hackney, most vulnerable to fuel poverty, with: the immediate support they need to overcome acute difficulties with their energy bills and longer-term resilience to withstand on-going pressures to pay their energy bills. These boroughs all have pockets of significant deprivation. The project is designed to provide the community with greater access to the right type of support, in a sustainable and cost-efficient way. The community-based model will support people with acute issues, while giving them and their communities the tools to sustain longer-term resilience to ongoing pressures.

Phase 2
Round 2
Grant award
£204,350
Project Name
Energywise Plus

The project will offer holistic advice and support for energy customers who meet Ofgem’s vulnerability criteria by helping them to: manage their energy accounts; reduce energy consumption; maximise their income; access other services (e.g. debt/benefits advice, mental health support). The service will be delivered through information/awareness-raising events and one-to-one advice offered at CALS, at community venues across Leicester and through home visits. The project will be delivered in partnership with organisations across Leicester, serving communities that experience high levels of

The project will offer holistic advice and support for energy customers who meet Ofgem’s vulnerability criteria by helping them to: manage their energy accounts; reduce energy consumption; maximise their income; access other services (e.g. debt/benefits advice, mental health support). The service will be delivered through information/awareness-raising events and one-to-one advice offered at CALS, at community venues across Leicester and through home visits. The project will be delivered in partnership with organisations across Leicester, serving communities that experience high levels of economic disadvantage to maximise reach and complement existing service provision.

Phase 2
Round 2
Location
United Kingdom
  • England
Grant award
£603,789
Project Name
Warmer Derby and Derbyshire 3

Warmer Derby & Derbyshire 3 (WDD3) will be run by Marches Energy Agency (MEA), a charity with 25 years’ experience supporting local people to be warm and well at home. With WDD3, MEA will aim to provide free, independent advice and practical help to tackle fuel poverty and cold homes for a further 4000 people. They will expand from their free phone advice line with in-depth case work support, home visits with low-cost measures and crisis support, and signpost to insulation schemes. They will reach communities excluded through language and cultural barriers, with training and direct assistance

Warmer Derby & Derbyshire 3 (WDD3) will be run by Marches Energy Agency (MEA), a charity with 25 years’ experience supporting local people to be warm and well at home. With WDD3, MEA will aim to provide free, independent advice and practical help to tackle fuel poverty and cold homes for a further 4000 people. They will expand from their free phone advice line with in-depth case work support, home visits with low-cost measures and crisis support, and signpost to insulation schemes. They will reach communities excluded through language and cultural barriers, with training and direct assistance. Referral networks and partnerships will be strengthened, such as with Adult Social Services, food and warm banks, mental health agencies, and women’s refuges.

Phase 2
Round 2
Location
United Kingdom
  • England
Grant award
£658,229
Project Name
Energy Advocacy Herefordshire and Gloucestershire

This project will support approximately 4,050 disadvantaged and vulnerable households who struggle with fuel poverty. The project will help households to understand their energy use, save energy in their homes, communicate with their energy providers, and access grants and other support to better manage their bills. Ultimately, the project aims to reduce the number of people falling into fuel poverty, saving a projected total of £877,000 on energy costs (£1.57m small measures lifetime-savings). The project will work with diverse communities including ethnic minorities, refugees, those with

This project will support approximately 4,050 disadvantaged and vulnerable households who struggle with fuel poverty. The project will help households to understand their energy use, save energy in their homes, communicate with their energy providers, and access grants and other support to better manage their bills. Ultimately, the project aims to reduce the number of people falling into fuel poverty, saving a projected total of £877,000 on energy costs (£1.57m small measures lifetime-savings). The project will work with diverse communities including ethnic minorities, refugees, those with health conditions, and older people. This is a partnership between Severn Wye, Integrated Healthcare, Gloucestershire Action for Refugees and Asylum Seekers (GARAS), and other community organisations.

Phase 2
Round 2
Location
United Kingdom
  • England
Grant award
£476,751
Project Name
Energyworks

The Energyworks single point of contact (SPOC) project will be a partnership between Citizens Advice Brighton & Hove (CABH) and Brighton & Hove Energy Services Coop (BHESCo) to help all city residents in fuel poverty. All energy advisers will be trained to City & Guilds Level 3 Energy Awareness. The SPOC will be embedded in the widely used Energyworks service in Brighton & Hove and will be accessed through a central telephone number, digital, advice drop-ins at Citizens Advice at Hove Town Hall, and via community outreach workshops. The Energyworks webpage will have dedicated and up-to-date

The Energyworks single point of contact (SPOC) project will be a partnership between Citizens Advice Brighton & Hove (CABH) and Brighton & Hove Energy Services Coop (BHESCo) to help all city residents in fuel poverty. All energy advisers will be trained to City & Guilds Level 3 Energy Awareness. The SPOC will be embedded in the widely used Energyworks service in Brighton & Hove and will be accessed through a central telephone number, digital, advice drop-ins at Citizens Advice at Hove Town Hall, and via community outreach workshops. The Energyworks webpage will have dedicated and up-to-date information on all local and national energy schemes to help reduce fuel poverty. 3,439 clients will be advised over the course of the project and 382 home visits will be undertaken over 2 years.

Phase 2
Round 2
Location
United Kingdom
  • England
Grant award
£99,797
Project Name
Healthy Homes for all 2

The project will increase awareness of domestic energy issues and reduce the risk of fuel poverty amongst harder to reach and BME communities, likely to be disproportionately affected by the impacts of high energy prices, the risk of self-disconnection, or arrears from the Covid-19 period. The project is led by the Croydon BME Forum which has a long track record of community engagement, with specialist and advisory support from Croydon Council. An energy adviser will deliver training sessions across the borough and online, which will include energy efficiency, energy bill and tariff advice

The project will increase awareness of domestic energy issues and reduce the risk of fuel poverty amongst harder to reach and BME communities, likely to be disproportionately affected by the impacts of high energy prices, the risk of self-disconnection, or arrears from the Covid-19 period. The project is led by the Croydon BME Forum which has a long track record of community engagement, with specialist and advisory support from Croydon Council. An energy adviser will deliver training sessions across the borough and online, which will include energy efficiency, energy bill and tariff advice, energy debt support, and support applying for grant funding. The project will fund promotional campaigns for residents who do not speak English as a first language.

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