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Funded Energy Redress Projects

Since the Energy Redress Scheme launched Phase One of the scheme in 2018, Energy Saving Trust has awarded over £102 million to fund nearly 538 projects across England, Scotland and Wales. These grants have enabled organisations to deliver projects that help energy consumers in vulnerable situations to save energy and money in their homes and to live warmer, more comfortable lives. Phase Two of the scheme launched in May 2022.

To find out more about the projects we have funded, see the full list, which can be filtered.

You can also find specific case studies of some of the funded projects here.

Full list of projects

This is a complete list of successfully funded Energy Redress Scheme projects since 2018.

Phase 2
Round 1
Charity
Citizens Advice North Nottinghamshire
Location
United Kingdom
  • England
  • Worksop
Grant award
£358,250
Project Name
Energy Advice on Prescription

The Energy Advice on Prescription project will provide expert energy advice and support to assist vulnerable consumers in Bassetlaw to make better decisions and improve their current situation/crisis. Delivery will include an in-depth ‘Energy Advice on Prescription’ for individuals via face-to-face appointments, home visits and digital channels, liaising and negotiating with energy suppliers, coordinated social media campaigns to raise awareness and open pathways towards our energy team, community presentations and ‘pop-up’ events to consumers/front-line workers, increased partnership working

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The Energy Advice on Prescription project will provide expert energy advice and support to assist vulnerable consumers in Bassetlaw to make better decisions and improve their current situation/crisis. Delivery will include an in-depth ‘Energy Advice on Prescription’ for individuals via face-to-face appointments, home visits and digital channels, liaising and negotiating with energy suppliers, coordinated social media campaigns to raise awareness and open pathways towards our energy team, community presentations and ‘pop-up’ events to consumers/front-line workers, increased partnership working with local voluntary/public sector organisations to educate on energy issues, targeting clients affected by fuel poverty.

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Phase 2
Round 1
Charity
Citizens Advice Torfaen
Location
United Kingdom
  • Wales
  • Pontypool
Grant award
£49,192
Project Name
Warmer Torfaen

Warmer Torfaen will support vulnerable clients with energy advisors to improve energy efficiency in their homes and source practical solutions to help client’s keep their homes warm. They will work closely with Building Resilient Communities within the local area. The Building Resilient Communities team provides emergency assistance, such as food vouchers and cash grants before signposting clients for further support. In addition to this, they will also provide education sessions to our partner organisations and community groups to raise awareness of energy efficiency and highlight the issues

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Warmer Torfaen will support vulnerable clients with energy advisors to improve energy efficiency in their homes and source practical solutions to help client’s keep their homes warm. They will work closely with Building Resilient Communities within the local area. The Building Resilient Communities team provides emergency assistance, such as food vouchers and cash grants before signposting clients for further support. In addition to this, they will also provide education sessions to our partner organisations and community groups to raise awareness of energy efficiency and highlight the issues our vulnerable clients may have when dealing with their energy providers. These education sessions will result in further referrals being made to our adviser.

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Phase 2
Round 1
Charity
Lancashire Women
Location
United Kingdom
  • England
  • Accrington
Grant award
£575,869
Project Name
Lancashire Women's Energy Advice

The Lancashire Women’s Energy Advice service will offer home visits allowing advisors to better understand service users' situation and ensure that those who cannot afford, or do not have confidence to come into centres still receive help and a robust energy advice assessment. To support this, they will employ a female handy-person who can perform minor repairs and installations so that the safe reputation of our service for women remains. They will deliver informative events and sessions in the community to target groups (Low-income families, carers, 60+, 16-25s) that will help educate and

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The Lancashire Women’s Energy Advice service will offer home visits allowing advisors to better understand service users' situation and ensure that those who cannot afford, or do not have confidence to come into centres still receive help and a robust energy advice assessment. To support this, they will employ a female handy-person who can perform minor repairs and installations so that the safe reputation of our service for women remains. They will deliver informative events and sessions in the community to target groups (Low-income families, carers, 60+, 16-25s) that will help educate and prevent crisis situations from occurring.

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Phase 2
Round 1
Charity
Severn Wye Energy Agency
Location
United Kingdom
  • England
  • Gloucester
Grant award
£319,312
Project Name
Energy Advocate Powys

The Energy Advocate Powys project is a partnership between Severn Wye, Powys County Council and community organisations like The HIVE, Pobl, The Bracken Trust and local foodbanks. It will provide targeted support to hard-to-reach people in rural areas who often fall through the net of conventional fuel poverty programmes. The project will embed trained Energy Advocate's within three areas in Powys covering Newtown, Llandrindod Wells and Brecon, areas have been selected based of higher level of need. The advocates will work alongside the council services, integrated health and community

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The Energy Advocate Powys project is a partnership between Severn Wye, Powys County Council and community organisations like The HIVE, Pobl, The Bracken Trust and local foodbanks. It will provide targeted support to hard-to-reach people in rural areas who often fall through the net of conventional fuel poverty programmes. The project will embed trained Energy Advocate's within three areas in Powys covering Newtown, Llandrindod Wells and Brecon, areas have been selected based of higher level of need. The advocates will work alongside the council services, integrated health and community organisations to support people through the energy crisis, aiming to both alleviate and prevent fuel poverty. The partnership services will be able to refer directly to our Energy Advocates who will conduct home visits, provide energy efficiency advice, billing support and support with grant applications, and holding appointment-based and drop-in surgeries in partner hubs. This project will be essential for these communities to face the energy and cost of living crisis.

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Phase 2
Round 2
Charity
Arun and Chichester Citizens Advice Bureau
Location
United Kingdom
  • England
  • Bognor Regis
Grant award
£508,004
Project Name
Tackling Fuel Poverty Together Programme - Expansion

Arun and Chichester Citizens Advice (ACCA) and Citizens Advice 1066 (CA1066) will work in partnership to expand the existing Tackling Fuel Poverty Together Programme and provide high-level energy advice to the most vulnerable groups at risk of disconnection due to the cost-of-living crisis through single point of contact (SPOC) telephone/video advice services. The programme will: expand the West and East Sussex SPOC services to deal with increased demand; deliver awareness training to external front line staff and training updates to Citizens Advice volunteers; and distribute fuel vouchers to

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Arun and Chichester Citizens Advice (ACCA) and Citizens Advice 1066 (CA1066) will work in partnership to expand the existing Tackling Fuel Poverty Together Programme and provide high-level energy advice to the most vulnerable groups at risk of disconnection due to the cost-of-living crisis through single point of contact (SPOC) telephone/video advice services. The programme will: expand the West and East Sussex SPOC services to deal with increased demand; deliver awareness training to external front line staff and training updates to Citizens Advice volunteers; and distribute fuel vouchers to vulnerable fuel poor households. The service will be promoted in areas of high-level deprivation.

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Phase 2
Round 2
Charity
Community Action Northumberland
Location
United Kingdom
  • England
  • Morpeth
Grant award
£159,365
Project Name
Domestic carbon reduction in off-gas Northumberland

Community Action Northumberland (CAN) is committed to reducing carbon emissions, increasing household energy efficiency and reducing fuel poverty in the rural communities of Northumberland. The project will deliver trusted independent carbon reduction advice and support to rural households off the gas grid who face the most challenging response to the removal of fossil fuels. A dedicated officer will provide independent advice to off-gas grid households to maximise their energy efficiency and identify the optimal options for transition to non-fossil fuels. Support will be given to individual

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Community Action Northumberland (CAN) is committed to reducing carbon emissions, increasing household energy efficiency and reducing fuel poverty in the rural communities of Northumberland. The project will deliver trusted independent carbon reduction advice and support to rural households off the gas grid who face the most challenging response to the removal of fossil fuels. A dedicated officer will provide independent advice to off-gas grid households to maximise their energy efficiency and identify the optimal options for transition to non-fossil fuels. Support will be given to individual households to implement carbon reduction installations, utilising external grant support available. A series of energy roadshows in rural communities across the area will be conducted.

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Phase 2
Round 2
Charity
Macmillan Cancer Support
Location
United Kingdom
  • England
  • London
Grant award
£467,062
Project Name
Tackling fuel poverty caused by cancer 2023

Rising energy costs and spiralling cost of living mean that now more than ever people with cancer are facing severe financial hardship. Macmillan’s Energy Advice Team exists to support people with cancer by providing energy advice, financial support and signposting to other fuel poverty services. Macmillan Cancer Support’s ambition is to create more sustainable solutions for people with cancer, partnering with energy companies to better support vulnerable customers and alleviate fuel poverty. To ensure they can meet the growing demand at an unprecedented level, salary costs of energy and

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Rising energy costs and spiralling cost of living mean that now more than ever people with cancer are facing severe financial hardship. Macmillan’s Energy Advice Team exists to support people with cancer by providing energy advice, financial support and signposting to other fuel poverty services. Macmillan Cancer Support’s ambition is to create more sustainable solutions for people with cancer, partnering with energy companies to better support vulnerable customers and alleviate fuel poverty. To ensure they can meet the growing demand at an unprecedented level, salary costs of energy and welfare advisers will be supported by funding.

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Phase 2
Round 2
Charity
Sefton Carers Centre
Location
United Kingdom
  • England
  • Liverpool
Grant award
£246,053
Project Name
Energy Support for Carers

The project will target unpaid carers, living in the borough of Sefton. Project delivery will be led by Sefton Carers Centre, supported by volunteers and partnering with Sefton's Affordable Warmth Team. The project aims to reduce the number of carers experiencing fuel poverty through the delivery of energy efficiency advice to individual carers and groups of carers. Support will be provided to maximise finances via welfare benefit advice to prevent/reduce fuel poverty.  Information will also be provided to help carers access any capital grants that are available for energy efficiency measures

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The project will target unpaid carers, living in the borough of Sefton. Project delivery will be led by Sefton Carers Centre, supported by volunteers and partnering with Sefton's Affordable Warmth Team. The project aims to reduce the number of carers experiencing fuel poverty through the delivery of energy efficiency advice to individual carers and groups of carers. Support will be provided to maximise finances via welfare benefit advice to prevent/reduce fuel poverty.  Information will also be provided to help carers access any capital grants that are available for energy efficiency measures such as boilers and insulation for their home, in addition to small energy efficient items being provided via the project.

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Phase 2
Round 2
Charity
Bromley by Bow Centre
Location
United Kingdom
  • England
  • London
Grant award
£373,990
Project Name
People Powered

The ‘People Powered’ project aims to provide residents of Tower Hamlets, Newham and Hackney, most vulnerable to fuel poverty, with: the immediate support they need to overcome acute difficulties with their energy bills and longer-term resilience to withstand on-going pressures to pay their energy bills. These boroughs all have pockets of significant deprivation. The project is designed to provide the community with greater access to the right type of support, in a sustainable and cost-efficient way. The community-based model will support people with acute issues, while giving them and their

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The ‘People Powered’ project aims to provide residents of Tower Hamlets, Newham and Hackney, most vulnerable to fuel poverty, with: the immediate support they need to overcome acute difficulties with their energy bills and longer-term resilience to withstand on-going pressures to pay their energy bills. These boroughs all have pockets of significant deprivation. The project is designed to provide the community with greater access to the right type of support, in a sustainable and cost-efficient way. The community-based model will support people with acute issues, while giving them and their communities the tools to sustain longer-term resilience to ongoing pressures.

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Phase 2
Round 2
Charity
Community Advice and Law Service (CALS)
Location
United Kingdom
  • England
  • Leicester
Grant award
£204,350
Project Name
Energywise Plus

The project will offer holistic advice and support for energy customers who meet Ofgem’s vulnerability criteria by helping them to: manage their energy accounts; reduce energy consumption; maximise their income; access other services (e.g. debt/benefits advice, mental health support). The service will be delivered through information/awareness-raising events and one-to-one advice offered at CALS, at community venues across Leicester and through home visits. The project will be delivered in partnership with organisations across Leicester, serving communities that experience high levels of

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The project will offer holistic advice and support for energy customers who meet Ofgem’s vulnerability criteria by helping them to: manage their energy accounts; reduce energy consumption; maximise their income; access other services (e.g. debt/benefits advice, mental health support). The service will be delivered through information/awareness-raising events and one-to-one advice offered at CALS, at community venues across Leicester and through home visits. The project will be delivered in partnership with organisations across Leicester, serving communities that experience high levels of economic disadvantage to maximise reach and complement existing service provision.

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