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Funded Energy Redress Projects

Since the Energy Redress Scheme launched Phase One of the scheme in 2018, Energy Saving Trust has awarded over £206 million to fund nearly 761 projects across England, Scotland and Wales. These grants have enabled organisations to deliver projects that help energy consumers in vulnerable situations to save energy and money in their homes and to live warmer, more comfortable lives. Phase Two of the scheme launched in May 2022.

To find out more about the projects we have funded, see the full list, which can be filtered.

You can also find specific case studies of some of the funded projects here.

Full list of projects

This is a complete list of successfully funded Energy Redress Scheme projects since 2018.

Phase 1
Round 7
Charity
Centre for Sustainable Energy
Location
United Kingdom
  • England
Grant award
£210,484
Project Name
A Warm Welcome Home

This project will support vulnerable people about to leave hospitals in Wiltshire and Swindon with one-to-one in-depth personalised energy advice at a critical time in their lives, when they are at their most vulnerable and may have energy related money issues or risk returning to a cold and damp house, endangering their health. Two advisors, one at Great Western Hospital, Swindon, the other at Salisbury District Hospital will provide patients with in-depth energy advice, alongside ongoing casework and follow-up home visits to those needing more support.

Phase 1
Round 7
Charity
Severn Wye Energy Agency
Location
United Kingdom
  • England
Grant award
£107,418
Project Name
Energy Advocate - Herefordshire

This project is a partnership between Severn Wye Energy Agency and the Herefordshire Talk Community and Social Prescribing Services. It will provide targeted support to hard-to-reach vulnerable people in rural areas who often fall through the net of conventional fuel poverty programmes. The project will embed a trained Energy Advocate within the two teams in Herefordshire to work alongside their frontline staff to help take people out of fuel poverty.

Phase 1
  • Round 8
Round 8
Charity
Act on Energy
Location
United Kingdom
  • England
Grant award
£909,358
Project Name
Warmer Homes West Midlands

Warmer Homes West Midlands is an ambitious partnership programme to provide a universal, top-level energy advice service for the fuel poor across the seven urban local authority areas in the West Midlands Combined Authority area. This is a large-scale energy advice programme will help over 7,000 vulnerable households, create nine new jobs and help secure a further eight jobs. The project aims to reduce fuel poverty and improve the health and wellbeing of people with pre-existing cold and damp related medical conditions, through energy saving advice, energy saving measures an income

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Warmer Homes West Midlands is an ambitious partnership programme to provide a universal, top-level energy advice service for the fuel poor across the seven urban local authority areas in the West Midlands Combined Authority area. This is a large-scale energy advice programme will help over 7,000 vulnerable households, create nine new jobs and help secure a further eight jobs. The project aims to reduce fuel poverty and improve the health and wellbeing of people with pre-existing cold and damp related medical conditions, through energy saving advice, energy saving measures an income maximisation advice. Advice will be delivered by a team of qualified energy advisors by telephone, through case work, home visits and community events where it is safe to do so. A team of community outreach workers will ensure that as wide a range of people as possible will be able to take advantage of Warmer Homes West Midlands.

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Phase 1
Round 8
Charity
Citizens Advice Mid Lincolnshire
Location
United Kingdom
  • England
Grant award
£32,250
Project Name
Energy Advice

The Citizens Advice Mid Lincolnshire (CAML) Energy Project will provide one-to-one advice and casework for clients in fuel poverty or at risk of fuel poverty. All energy appointments will be tailored to the individuals needs and address issues such as: understanding tariffs, bills and fuel options, energy efficiency measures and grants available, as well as benefit entitlement checks and assistance in claiming benefits. Clients will be assisted via electronic face to face, actual face to face, telephone and email with a view to providing clients with lifelong skills, resulting in an

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The Citizens Advice Mid Lincolnshire (CAML) Energy Project will provide one-to-one advice and casework for clients in fuel poverty or at risk of fuel poverty. All energy appointments will be tailored to the individuals needs and address issues such as: understanding tariffs, bills and fuel options, energy efficiency measures and grants available, as well as benefit entitlement checks and assistance in claiming benefits. Clients will be assisted via electronic face to face, actual face to face, telephone and email with a view to providing clients with lifelong skills, resulting in an improvement to their health and well-being.

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Phase 1
Round 8
Charity
Thenue Housing Association
Location
United Kingdom
  • Scotland
Grant award
£73,846
Project Name
Energy Champion Project

This Energy Champion project will provide an energy advice service to around 500 residents in six Glasgow communities over two years. The service will specifically target low income and vulnerable households who are struggling to heat their homes and pay their energy bills. The service will be delivered via home visits and follow up appointments, drop-in surgeries and energy workshops along with information & training events hosted at local community centres.

Phase 1
Round 8
Charity
Citizens Advice Mid-North Yorkshire
Location
United Kingdom
  • England
Grant award
£48,701
Project Name
Warm & Well North Yorkshire

Citizens Advice Mid-North Yorkshire will increase their existing energy advice capacity to support growing demand from people in or at risk of fuel poverty. The team will help people with budgeting support, debt advice for those struggling to pay fuel bills, home visits to identify energy efficiency/heating supply measures, practical tips for staying warm at home, tailored training on billing/metering, energy complaints/resolutions, energy usage behaviours and advice on welfare benefits.

Phase 1
Round 8
Charity
Torus Foundation
Location
United Kingdom
  • England
Grant award
£165,044
Project Name
Supportive Energy'

Supportive Energy will be a unique energy advice service, delivering results for vulnerable and disadvantaged social housing tenants across the North West. Two qualified Energy Advice Officers will provide wrap-around support to ensure households not only receive quality energy advice, but also benefit from the wider support structure available through Torus Foundation. Volunteer Community Champions will be trained and supported by the energy advisors to give low level energy advice to their peers.

Phase 1
Round 8
Charity
Arun and Chichester Citizens Advice Bureau
Location
United Kingdom
  • England
Grant award
£296,010
Project Name
Tackling fuel poverty together in Sussex

Arun and Chichester Citizens Advice and Citizens Advice 1066 are developing a new regional energy advice service across Sussex, Brighton and Hove. The service will be available to all vulnerable people currently in fuel poverty with a focus on targeting those impacted by COVID-19 who are “clinically extremely vulnerable”. They will also replicate the highly effective Citizens Advice 1066 phone service delivered in East Sussex and training will be provided to over 600 Citizens Advice volunteer general advisers to maximise reach and embed a culture of tackling fuel poverty. 

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Arun and Chichester Citizens Advice and Citizens Advice 1066 are developing a new regional energy advice service across Sussex, Brighton and Hove. The service will be available to all vulnerable people currently in fuel poverty with a focus on targeting those impacted by COVID-19 who are “clinically extremely vulnerable”. They will also replicate the highly effective Citizens Advice 1066 phone service delivered in East Sussex and training will be provided to over 600 Citizens Advice volunteer general advisers to maximise reach and embed a culture of tackling fuel poverty. 

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Phase 1
Round 8
Charity
Citizens Advice Rossendale & Hyndburn
Location
United Kingdom
  • England
Grant award
£93,278
Project Name
The Healthier Energy Project

Citizens Advice Rossendale & Hyndburn & the Homewise Society will deliver a holistic energy advice service to the most vulnerable households in Rossendale, Hyndburn and Ribble Valley. The service will be delivered face-to-face with outreach and home visits (where possible), over the phone and by email, helping people to access energy saving measures & services, as well as the support they need for emotional, physical and financial health. Advisers and volunteers will be trained to provide quality fuel advice and the partnership ensures households have access to additional services such as a

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Citizens Advice Rossendale & Hyndburn & the Homewise Society will deliver a holistic energy advice service to the most vulnerable households in Rossendale, Hyndburn and Ribble Valley. The service will be delivered face-to-face with outreach and home visits (where possible), over the phone and by email, helping people to access energy saving measures & services, as well as the support they need for emotional, physical and financial health. Advisers and volunteers will be trained to provide quality fuel advice and the partnership ensures households have access to additional services such as a trusted handyman, minor aids and adaptations and independent living services.

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Phase 1
Round 8
Charity
Bioregional
Location
United Kingdom
  • England
Grant award
£198,810
Project Name
Scaling-up deep retrofit for social landlords

This will be a collaborative research project that seeks to develop a sustainable business model for social landlords to deliver low-carbon, whole-house retrofit for hard-to-treat homes. Over 12-months the team will establish a baseline of properties, tenant perspectives, risks and costs. Through systems modelling they’ll review existing solutions, shortlisting the most promising technologies, design and create specifications that detail whole life costings, different business models and business cases. They will also  identify opportunities for replication of the model across a range of

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This will be a collaborative research project that seeks to develop a sustainable business model for social landlords to deliver low-carbon, whole-house retrofit for hard-to-treat homes. Over 12-months the team will establish a baseline of properties, tenant perspectives, risks and costs. Through systems modelling they’ll review existing solutions, shortlisting the most promising technologies, design and create specifications that detail whole life costings, different business models and business cases. They will also  identify opportunities for replication of the model across a range of typologies to provide a commercially-viable dissemination service package to the housing industry.

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