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Funded Energy Redress Projects

Since the Energy Redress Scheme launched Phase One of the scheme in 2018, Energy Saving Trust has awarded over £102 million to fund nearly 538 projects across England, Scotland and Wales. These grants have enabled organisations to deliver projects that help energy consumers in vulnerable situations to save energy and money in their homes and to live warmer, more comfortable lives. Phase Two of the scheme launched in May 2022.

To find out more about the projects we have funded, see the full list, which can be filtered.

You can also find specific case studies of some of the funded projects here.

Full list of projects

This is a complete list of successfully funded Energy Redress Scheme projects since 2018.

Phase 2
Round 2
Charity
Citizens Advice Bury & Bolton
Location
United Kingdom
  • England
  • Bolton
Grant award
£478,600
Project Name
Making Ends Meet

A partnership between Citizens Advice Bury/Bolton, Age UK Bolton, and Age UK Bury will create a team of 4 advisers and a project manager, whose role will include increasing awareness and developing external stakeholder relations with landlords and local authorities. The project will include free face-to-face quality assured advice for those vulnerable to fuel poverty across Bury and Bolton. The project will be delivered through provisions of energy specific advice, income maximisation, and advice on wider money problems. It will work proactively with landlords who are interested in encouraging

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A partnership between Citizens Advice Bury/Bolton, Age UK Bolton, and Age UK Bury will create a team of 4 advisers and a project manager, whose role will include increasing awareness and developing external stakeholder relations with landlords and local authorities. The project will include free face-to-face quality assured advice for those vulnerable to fuel poverty across Bury and Bolton. The project will be delivered through provisions of energy specific advice, income maximisation, and advice on wider money problems. It will work proactively with landlords who are interested in encouraging applications for grants when available. The project will also work to promote greater awareness and access to advice and other services helping people with fuel insecurity.

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Phase 2
Round 2
Charity
Cumbria Action for Sustainability
Location
United Kingdom
  • England
  • Penrith
Grant award
£275,790
Project Name
Retrofit and Renewables Community Delivery Programme

The ‘Home Retrofit Advice Service’ and ‘Solar Made Easy’ projects will be scaled up to build householder confidence and improve accessibility of energy efficiency and renewable energy measures for householders. Taking a community-by-community approach, working in partnership with local community groups, parish councils and the Farmer Network; they will increase engagement and confidence in the local supply chain; increase supplier confidence in the market and unlock £1million of spend on retrofit in Cumbria (£10k per household). As part of the project, they will support 700 homeowners with

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The ‘Home Retrofit Advice Service’ and ‘Solar Made Easy’ projects will be scaled up to build householder confidence and improve accessibility of energy efficiency and renewable energy measures for householders. Taking a community-by-community approach, working in partnership with local community groups, parish councils and the Farmer Network; they will increase engagement and confidence in the local supply chain; increase supplier confidence in the market and unlock £1million of spend on retrofit in Cumbria (£10k per household). As part of the project, they will support 700 homeowners with advice via events, webinars and other training and upskill contractors to provide quality ’deep retrofit’ in a wide variety of building types.  

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Phase 2
Round 2
Charity
Newport City Homes
Location
United Kingdom
  • Wales
  • Newport
Grant award
£498,829
Project Name
NCH Energy Smart People and Communities

Partnering with Warm Wales and National Energy Action (NEA), Newport City Homes will provide a team consisting of trained Community Workers to provide light touch energy advice, looking to reduce fuel expenditure and improve energy efficiency of their homes. Warm Wales community workers will provide in-depth energy advice and education along with energy saving packs. In addition, Warm Wales will work with social prescribing projects and wellbeing to support customers to engage in activities to improve their health and well-being. Awareness training for those that are first point of contact for

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Partnering with Warm Wales and National Energy Action (NEA), Newport City Homes will provide a team consisting of trained Community Workers to provide light touch energy advice, looking to reduce fuel expenditure and improve energy efficiency of their homes. Warm Wales community workers will provide in-depth energy advice and education along with energy saving packs. In addition, Warm Wales will work with social prescribing projects and wellbeing to support customers to engage in activities to improve their health and well-being. Awareness training for those that are first point of contact for customers will be implemented, so that fuel poverty can be identified and prevented. Fuel debt and energy awareness training will be provided by NEA to give direct support to households to create warmer, safer, healthier and energy smarter communities in Newport.

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Phase 2
Round 2
Charity
Thenue Housing Association
Location
United Kingdom
  • Scotland
  • Glasgow
Grant award
£229,857
Project Name
Thenue Energy Advice Project (TEA Project)

The Energy Advice and Advocacy project will be delivered by Thenue Housing Assocation, a registered social landlord managing over 3,800 properties in the east End of Glasgow and Netherholm, Castlemilk.  Households will be provided with ‘warm’ referrals from housing staff, community partners and self-referrals from local residents.  The project will target low-income and vulnerable households struggling to heat their homes and pay energy bills. Energy advisers will provide tailored in-depth energy advice and an advocacy service. The service will adopt an educational, preventative approach to

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The Energy Advice and Advocacy project will be delivered by Thenue Housing Assocation, a registered social landlord managing over 3,800 properties in the east End of Glasgow and Netherholm, Castlemilk.  Households will be provided with ‘warm’ referrals from housing staff, community partners and self-referrals from local residents.  The project will target low-income and vulnerable households struggling to heat their homes and pay energy bills. Energy advisers will provide tailored in-depth energy advice and an advocacy service. The service will adopt an educational, preventative approach to stop new tenants from developing utility arrears and reaching a point of crisis. The project will also offer practical and financial support.

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Phase 2
Round 2
Charity
Citizens Advice County Durham
Location
United Kingdom
  • England
  • Durham
Grant award
£246,963
Project Name
Energy Advice - Right Place, Right Time

The programme will provide independent and impartial energy advice to vulnerable residents in County Durham to alleviate the impact on their finances, and the ability to manage and health and wellbeing. Referrals will come from a range of stakeholders, including Advice in County Durham Network and internal specialist advice services. The programme will provide education to reduce consumption and maximise the benefit of home heating devices, as well as cost saving measures through home visits and casework. Support will be given with energy disputes and relevant grant applications. Outreach work

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The programme will provide independent and impartial energy advice to vulnerable residents in County Durham to alleviate the impact on their finances, and the ability to manage and health and wellbeing. Referrals will come from a range of stakeholders, including Advice in County Durham Network and internal specialist advice services. The programme will provide education to reduce consumption and maximise the benefit of home heating devices, as well as cost saving measures through home visits and casework. Support will be given with energy disputes and relevant grant applications. Outreach work will be undertaken to provide information and advice to people who may not routinely access Citizens Advice for help.

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Phase 2
Round 2
Charity
Darlaston All Active
Location
United Kingdom
  • England
  • Wednesbury
Grant award
£42,385
Project Name
Darlaston Energy Busters

The project will work closely with the local community and other relevant groups to provide high quality energy saving information and guidance to the most vulnerable groups within the borough. One-to-one support will be offered, group awareness training sessions and participants will be referred to Walsall Council’s Housing Standards and Improvement, Benefits, and Housing Support. A qualified energy adviser will deliver advice and guidance and several volunteers will be trained to become energy champions, to continue to provide on-going support to those the project will be helping.

Phase 2
Round 2
Charity
Northumbrian Citizens Advice Bureau
Location
United Kingdom
  • England
  • Ashington
Grant award
£356,051
Project Name
Targeting most in need in Northumberland

With a focus on vulnerable households in communities within Northumberland where fuel poverty is greatest and the effects of excess winter deaths and hospital admissions are highest, Northumbrian Citizens Advice Bureau has developed a project that will mitigate the effects of fuel poverty through targeted interventions by trained, specialist advisers and caseworkers.  With over 40 years of experience working in the area, holistic energy advice will be delivered to those at risk of fuel poverty from trained staff.

Phase 2
Round 2
Charity
Torus Foundation
Location
United Kingdom
  • England
  • Saint Helens
Grant award
£192,976
Project Name
Supportive Energy- phase two

The project will provide energy advice, advocacy and practical solutions for vulnerable social housing residents living in areas of high deprivation across the Northwest, impacted by Covid-19, the cost-of-living crisis, and changes to the energy price cap. Two qualified Energy Advice Officers will deliver bespoke energy advice, alongside wrap-around support to provide a holistic service which meets the complex, multiple needs of vulnerable tenants. This will include benefit maximization, employment advice and access to health and wellbeing support.
 

Phase 2
Round 2
Charity
Citizens Advice Essex
Location
United Kingdom
  • England
  • Maldon
Grant award
£402,438
Project Name
Warm Start Plus

The project will support 2,750 families with dependent children in vulnerable situations in Essex, Southend and Thurrock. The team of advisers will work with key providers of children's services and emerging voluntary sector partnerships responding to the cost-of-living crisis and through a network of warm spaces being developed across the region to support families in the greatest need. Partnerships recently established will be utilised to increase referrals. Home visits will be undertaken to provide behavioural change support and to better identify opportunities for referrals to retrofit

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The project will support 2,750 families with dependent children in vulnerable situations in Essex, Southend and Thurrock. The team of advisers will work with key providers of children's services and emerging voluntary sector partnerships responding to the cost-of-living crisis and through a network of warm spaces being developed across the region to support families in the greatest need. Partnerships recently established will be utilised to increase referrals. Home visits will be undertaken to provide behavioural change support and to better identify opportunities for referrals to retrofit programmes. Families will be helped to stabilise and maximise income, deal with fuel and other debts, resolve disputes with energy companies and ensure priority services registration.

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Phase 2
Round 2
Charity
Habitats & Heritage
Location
United Kingdom
  • England
  • Twickenham
Grant award
£35,756
Project Name
SW Leap Fuel Crisis Extension

South West London Energy Advice Partnership (SW Leap) has been operating for just over a year of its 2 year project (August 2021 - July 2023) with financial support from the Energy Redress Fund.  Working in the London Boroughs of Merton, Richmond and Wandsworth demand has increased for help from those in fuel poverty and have a waiting list of several weeks for home visits. Energy adviser capacity will be increased and small measures such as LED bulbs and radiator panels for the additional home visits will be added.  

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