Funded Energy Redress Projects

The project aims to address loneliness, improve energy awareness and tackle fuel poverty for vulnerable households in North Shropshire.

According to National Energy Action, in North Shropshire, 9,300 households (19.3%) live in fuel poverty.  The national average being 13.06%.  Through this project, they aim to improve that statistic by helping households out of fuel poverty and equipping them with the skills and knowledge to become more energy conscious. 

The project will recruit and train Energy Champions, who will provide energy advice to vulnerable households and encourage greater participation in community activities at their community hub in Oswestry, to reduce time spent alone and in social isolation. Alongside energy advice, they will also offer winter warmth packs to those in crisis situations.

The project aims to support vulnerable people in the community, to keep their properties warm and their bills under control. The project will work closely with a network of over fifteen community based organisations who provide support to vulnerable people. 

As part of the project, an advisor will visit these community based organisations to offer advice and support to people, as well as upskill volunteers and staff so they can provide support. Advice will include information to help people understand their bills, energy usage, and actions to reduce day to day costs. During their community outreach, the advisor will also demonstrate home improvement items, such as radiator heat-keepers and LED lightbulbs, and distribute small measures tailored to people's needs. Where people are too vulnerable or not equipped with the skills to install the small measures, they will offer home visits to ensure items are installed safely and correctly.

Telephone support will also be offered to particularly vulnerable households, for support with resolving energy bill problems and accessing additional support services.

This project is a partnership between Citizens Advice Brighton & Hove and Brighton & Hove Energy Services Coop to help all city residents in fuel poverty with free and impartial energy advice. Advice will be delivered through a central telephone number, email, drop-in sessions at Hove Town Hall, and via community outreach workshops.

The project will also undertake home visits to people who have limited capacity to operate the energy equipment in their home to keep warm including fitting energy saving measures to support their warmth and health. Connect households to energy related grants available to them via other charities, the council and the government. Work with tenants, landlords and, agents to improve their knowledge of measures they can undertake to improve the energy efficiency and reduce damp and mould for the benefit of their tenants’ health. 

The project aims to help householders in Hackney, Newham and Tower Hamlets, gain access to energy advice and support efficiently, as well as increase their knowledge, skills and resources relating to energy issues. They will engage with low-income and vulnerable hard to reach households, and frontline professionals to enable energy education to reach all levels. 

The project will provide 1-1 energy advice (via telephone, home visits, and community events) for vulnerable families and/or households who need urgent support with solving their energy issues. Through outreach work, they will also engage with various partners including schools, children centres/family hubs, local authorities, housing associations, and GPs, to deliver quarterly face to face pop up energy information sessions in the community.

The project aims to tackle fuel poverty and health inequalities in Northumberland’s most deprived communities by offering targeted, high-quality energy advice and support. Building on a previously funded project, they will continue providing vulnerable households with life-changing advice and guidance on managing energy bills, addressing fuel debt, accessing available grants, and improving home energy efficiency.

Additionally, they will offer impartial advice on retrofit options, helping families adopt sustainable, low-carbon technologies to reduce their energy costs and improve their homes. The project will work closely with the local authority, community organisations, healthcare settings, schools and GPs, as well as local housing authorities to reach those most in need. This holistic approach will ensure that low-income families and elderly residents receive comprehensive support, from practical energy advice to information on available funding for retrofitting. 

The project will provide energy focused advice, information sessions and support to vulnerable residents in County Durham. 

They will aim to reach people who may not routinely contact Citizens Advice for help, by attending the 'Warm Hubs' and foodbanks to support those who cannot stay warm at home. They will provide advice on energy saving, understanding heating controls, and cost saving measures. Signposting households to their in-house advisers, to ensure a holistic approach is taken to advice.

The project will deliver home visits, casework, and advice on reducing consumption and maximising the benefit of home heating devices. They will support with energy disputes, grant applications, benefit entitlement, and referrals for debt advice.

They will also work with key partners and stakeholders to ensure they have the tools to signpost and inform the public of the support available.

The project will support vulnerable communities in Forth Valley and Loch Lomond and Trossachs National Park by delivering practical, energy-saving solutions that directly address fuel poverty. Through targeted awareness and engagement activities, energy advice sessions, and the development of energy-saving plans, the project will provide immediate relief to those at risk.

Local Energy Officers and Volunteer Energy Activators will work directly with individuals, ensuring support is tailored and accessible. A Community Energy Skills Academy will empower residents with skills in energy efficiency and will offer training and tools to community groups, addressing the needs of energy consumers in vulnerable situations and providing practical, long-term energy solutions.

The project will also demonstrate sustainable energy practices through community energy partnerships, ensuring that where communities share similar issues, they can be supported to work collaboratively on energy solutions. 

This is a pioneering project that employs an innovative, market-segmented research approach to accelerate self-funded domestic retrofitting in Plymouth. It targets a key market segment, known as Ready Prospectors; a highly motivated group with values aligned to retrofitting but who are significantly underserved by existing services.

This group is essential to upscaling retrofit as they are likely to be encountering important trigger points for retrofitting such as buying new homes, having children or inheriting money. To mobilise this group, the project will work with specialist behaviour change PR consultants, and evaluation specialists. Together, they'll utilise a Theory of Change model to co-design and develop retrofit service toolkits that address the group's unique psychological, financial, and practical barriers to retrofit, resulting in home energy improvements. 

The project is designed across three phases, with learning and insights feeding into service design at each stage, culminating in a final test of retrofit toolkits and online resources. By the end of the project, they will have created a vital online resource – the Plymouth Retrofit Hub, for the self-funded retrofit market. This will include case studies, links to trusted installers and contractors, and easy access to their retrofit advisor services. The project has wide-reaching implications for the sector; learning  will be widely disseminated through a webinar offer, evaluation reports and videos. 

This project will deliver a portfolio of 2 MWp of investment-ready community-owned rooftop solar sites across the organisation's family of co-operatives, focusing on four boroughs with established community groups or growing co-operatives in Southwark, Hammersmith & Fulham, Newham, and Barnet.

The project will assess the technical and financial viability of a pipeline of sites that have already been identified for community-owned solar, whilst building social infrastructure and viability through the organisation's award-winning programme of inclusive community engagement.

By developing approximately 500 kWp of rooftop solar capacity that is ready for investment across each of the four boroughs listed above, this project will establish the foundations for the long-term sustainability of inclusive community energy co-operatives in each of these boroughs, enabling them to develop into more holistic community energy service providers led by and for local people. This project will benefit local communities through financial returns, training and development for those underrepresented in the sector, energy efficiency support, and community fund distribution.